Thorough professional skilled in time management and prioritizing. Deciphers complex financial information for varied purposes including payroll and collections. Effective communication skills with extensive general office management knowledge.
Implementing new business systems
Microsoft Office Suite
Managing multiple priorities
Personnel records maintenance
New hire orientation
Exceptional interpersonal skills
Hiring and retention
Attention to detail
Strong QuickBooks, Excel, AP, AR, collections, payroll and HR experience.
HR Payroll and Benefits Specialist01/2008 to 01/2013Lockport, NY
Developed and implemented new process and program for Open Enrollment which included on-site presentations at multiple employee locations to improve communication and awareness.
Planned, organized and directed activities related to group health, group life, dental, vision and other ancillary insurance coverage's.
Liaison for employee benefits between all departments and benefit vendors.
Implemented payroll and expense calendar to improve communications to employees to help understand policies and deadlines.
Spear headed idea of automating employee notifications for annual performance review, improving the response time for both managers and employees.
Tasks included; insurance invoice reconciliation, audits of benefits to ensure accuracy, constant communication with accounting on all benefit related subject matter.
Manager of Human Resources, Benefits and Payroll08/2007 to CurrentInergex LLC DBA CrossfuzeBuffalo, NY
Responsible for complete bi-weekly payroll cycle.
Responsible for management of all company benefits and complete HR cycle for Buffalo and Rochester area offices, and remote national positions.
Report directly to the CEO while managing 2 direct reports as well as vendor relationships.
Established new employee benefit insurance partners and implemented all encompassing electronic Open Enrollment process.
Source for Service Desk Analyst positions.
Continue to enhance the employee benefit options and enrollment process.
Structured new employee on-boarding and workflow which involved multiple areas of the organization.
Implemented an electronic solution for contract management which resulted in saving time for executives, eliminated the need for peripherals and enabled access remotely all while time and money were saved.
Developed and implemented a formal process within the ADA guidelines for special equipment requests.
Moved to a new electronic process for employment verification using e-verify
Personally managed a 15 month EEOC investigation and case with a successful outcome for the company.
Personally managed a Federal Civil Suit case with mediation process having a positive outcome for the company.
Implemented new employee recognition program.
Created and implemented the first mobile device policy for the company.
Experience and successful track record in investigating and resolving complex employee relations issues.
Established myself as a strategic business partner with hiring managers and business unit leaders.
Staff Accountant08/2007 to 02/2008
Perform full cycle AR and AP duties.
Verifying and auditing invoices for multiple benefit and insurance vendors.
Employee expense and payroll processing.
General ledger account reconciliations.
Tasks included; audits of benefits to ensure accuracy, constant communication with vendors on all benefit related subject matter.
Auditor and Rate Analyst02/2006 to 02/2007National Traffic ServiceAmherst, NY
Managed and provided reports for variance tolerance.
Coded automated raters to apply principles, concepts and practices that were used in the design of rates charged for different classes.
Verifying and auditing bills of lading.
Researched methods and techniques to ensure customer data integrity was according to contracts with vendors.
Performed Project Management duties for internal projects.
Business Analyst02/2000 to 02/2006Inergex Inc.Buffalo, NY
Managed new asset management program tracking thousands of assets electronically.
Enabled a large insurance company to retire a main-frame system by building a data-mart with a business intelligence focus.
Created multiple technical platform reports for both internal and external customers which enabled the business to make more educated decisions.
Created ad-hoc queries for different functions of the business including extraction from SQL databases for accounting and payroll feeds.
Built data-warehouse models to enable organizations to make informed decisions.
Systems Engineer02/1997 to 02/2000Inacom Information SystemsBuffalo, NY
Maintained consulting status with Erie County Medical Center as a technical resource.
Installed, upgraded and maintained Netware and NT servers in a LAN/WAN environment in a large hospital facility.
Installed, configured and supported client/server software applications.
Administered and maintained MS Exchange mail system.
Managed automatic software installation process for multiple locations including clinics which encompassed county-wide locations with a user base of 1000 +.
Associates of Art (AA): Accounting2007Phoenix CollegeAccounting
GBA (Group Health Plan) Completion
Account Reconciliations, Accounting, ADA, Analyst, AP, AR, Asset Management, Auditing, Benefits, Contract Management, Employee Relations, General ledger, Hiring, HR, Information Technology, Insurance, Mediation, MS Exchange, MS Office Suite, Payroll Processing, Policies, Presentations, Project Management