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HR-I/Management Assistant & Task Operations Resume Example

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HR-I/MANAGEMENT ASSISTANT & TASK OPERATIONS
Professional Summary
  • Dedicated Professional, Senior Non Commissioned Officer, with over 24 years of experiences in Health Care, Operations, and Management in the United States Army.
  • Adept at public and community relations, staff development and project management
  • Skilled professional with a versatile skill set developed through experiences a plans and operations manager, personnel manager, office manager, health care facility manager, administrative assistant and medical trainer.
  • Expert in resolving employer challenges with innovative solutions, systems and process improvements which have proved to increase efficiency, customer satisfactions and the bottom line.
  • Experienced computer skills in MS Office and other application/Systems
Key Skills

  • Office Management
  • Team building & Supervision
  • Staff Development & Training
  • Flexibility
  • Analytic Thinking
  • Medical Operations
  • HIPPA Regulations
  • Recruiting and Hiring Report & Document Preparation
  • Spreadsheet & Database Creation
  • Accounts Payable/Receivable
  • Employee Relations
  • Advanced Counseling Skills
  • Training CoordinatorRecords Management
  • Meeting & Event Planning
  • Inventory Management
  • Expense Reduction
  • Customer Service
  • Quality Assurance
  • Military Experience
Experience
HR-I/Management Assistant & Task Operations09/2006 to 09/2014Hope Haven, Inc.Arnolds Park , IA

Managed and directed the research and development of medical programs to meet organizational needs and to capitalize on potential new products by implementing procedures and techniques. Results:

  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Developed patient care plans, including assessments for company support.
  • Medical subject matter expert for testing and evaluations of medical systems and concepts.
  • Participated in unit based Quality Assurance Program.
  • Instructed family members on proper implementations of need base assistance.
Health Care Clinic Manager09/2004 to 08/2006United States ArmyCity , STATE

Directed administrative, training, professional development, and security programs for a health care facility office of 45 employees that provided full medical services to active duty personnel, and family members with a daily patient workload of visits. Results:

  • Participated in facility surveys and inspections made by authorized government agencies and received commendable ratings.
  • Created automated daily stats report that reduced inaccuracies and provided senior management personnel with an important decision-making tool.
  • Led, designed and implemented training programs and initiatives which contributed to %15 increase in employee productivity.
  • Reviewed customer survey information to prioritize areas of improvement which resulted in shorter wait times for patients requiring medical services.
  • Conducted new employee orientation to foster positive attitude toward organization objectives.

Personnel Manager08/2003 to 09/2004United States ArmyCity , STATE

Managed day-to-day support operations as the personnel manager of a United States Army Medical Company with a total of 89 employees. Handled budget, facility management, training, administrative support, and human resources. Results:

  • Played a key role in two mid-level supervisors winning Supervisor of the Month and one winning supervisor of the year.
  • Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.
  • Recognized by senior leadership officials as having the most productive and professional company in the entire organization; out of three others.
  • Made appropriate intervention and decisions under stressful circumstances and conditions.
  • Identified staff vacancies and recruited, interviewed, and selected employees
Project Manager & Equipment Officer07/2001 to 07/2003United States ArmyCity , STATE

Managed and directed the research and development of medical programs, & equipment to meet organizational needs and to capitalize on potential new products by implementing procedures and techniques. Results:

Developed 30 executive presentations and reports to facilitate project evaluation and process improvement.

Supervised the work of 3 team members, offering constructive feedback on their work and performance.

Cut cost's associated with research and development of acquisition projects, saving the organization over $125,000.00 to be utilized towards other company objectives.

Handled acquisitions of supplies and equipment, consistently operating within established budget guidelines.

Medical subject matter expert for testing and evaluations of medical systems, equipment and concepts.

Emergency Medical Instructor09/1997 to 06/2001United States ArmyCity , STATE

Instructed 1200 students per year at the United States Army Medical Department Center and School in the 68W, Health Care Specialist program. Results:

  • Procured state of the art training resources which optimized training and saved over 10 instructional hours per week.
  • Updated curriculum and prepared master training plans and calendar.
  • Conducted written and performance skills testing in an Emergency Medical Technician Basic (EMT-B) certification program.
  • Managed 4 classrooms and accounted for over $500,000.00 in computer equipment and training aids.
  • Resolved normal classroom problems and made outside contact for supplemental information and materials.
Health Care Specialist01/1984 to 08/1997United States ArmyCity , STATE

Health Care Specialist in the United States Army; Conducted, directed, and supervised, work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel in medical treatment facilities. Results:


  • Maintained medical records, technical library, and correspondence files.
  • Interviewed patients to obtain medical information and measured their vital signs, weight, and height
  • Collected blood, tissue, or other laboratory specimens, logged the specimens, and prepared them for testing.
  • Established work schedules and assignments for staff, according to workload, space and equipment availability.
  • Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
  • Received and routed messages or documents, such as laboratory results, to appropriate staff.
  • Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.
Education and Training
Bachelor of Science: Health Care Management2015Wayland Baptist UniversityCity, State, United Texas
Associate of Arts: Liberal Arts1982Santa Fe CollegeCity, State, United States
United States Army Diploma: Faculty Development1997Academy of Health SciencesCity, State, United States
Certification/Training: Advanced Skills in Counseling1993Big Bend Community CollegeCity, State, United States
Certifications
  • 08/2014 Digital Training Management System(DTMS) Unit Administrator/Unit Manager Course Certification
  • 06/2009 HIPPA Certification of Privacy and Security
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

68Fair
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Resume Overview

School Attended

  • Wayland Baptist University
  • Santa Fe College
  • Academy of Health Sciences
  • Big Bend Community College

Job Titles Held:

  • HR-I/Management Assistant & Task Operations
  • Health Care Clinic Manager
  • Personnel Manager
  • Project Manager & Equipment Officer
  • Emergency Medical Instructor
  • Health Care Specialist

Degrees

  • Bachelor of Science : Health Care Management 2015
    Associate of Arts : Liberal Arts 1982
    United States Army Diploma : Faculty Development 1997
    Certification/Training : Advanced Skills in Counseling 1993

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