HR-I/Management Assistant & Task Operations Resume Example

Directed administrative, training, professional development, and security programs for a health care facility office of 45 employees that provided full medical services to active duty personnel, and family members with a daily patient workload of visits. Results:

• Participated in facility surveys and inspections made by authorized government agencies and received commendable ratings.
• Created automated daily stats report that reduced inaccuracies and provided senior management personnel with an important decision-making tool.
• Led, designed and implemented training programs and initiatives which contributed to %15 increase in employee productivity.
• Reviewed customer survey information to prioritize areas of improvement which resulted in shorter wait times for patients requiring medical services.
• Conducted new employee orientation to foster positive attitude toward organization objectives.

Managed day-to-day support operations as the personnel manager of a United States Army Medical Company with a total of 89 employees. Handled budget, facility management, training, administrative support, and human resources. Results:

• Played a key role in two mid-level supervisors winning Supervisor of the Month and one winning supervisor of the year.
• Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.
• Recognized by senior leadership officials as having the most productive and professional company in the entire organization; out of three others.
• Made appropriate intervention and decisions under stressful circumstances and conditions.
• Identified staff vacancies and recruited, interviewed, and selected employees

Managed and directed the research and development of medical programs, & equipment to meet organizational needs and to capitalize on potential new products by implementing procedures and techniques. Results:

Developed 30 executive presentations and reports to facilitate project evaluation and process improvement.

Supervised the work of 3 team members, offering constructive feedback on their work and performance.

Cut cost's associated with research and development of acquisition projects, saving the organization over $125,000.00 to be utilized towards other company objectives.

Handled acquisitions of supplies and equipment, consistently operating within established budget guidelines.

Medical subject matter expert for testing and evaluations of medical systems, equipment and concepts.

Instructed 1200 students per year at the United States Army Medical Department Center and School in the 68W, HealthCare Specialist program. Results:

• Procured state of the art training resources which optimized training and saved over 10 instructional hours per week.
• Updated curriculum and prepared master training plans and calendar.
• Conducted written and performance skills testing in an Emergency Medical Technician Basic (EMT-B) certification program.
• Managed 4 classrooms and accounted for over $500,000.00 in computer equipment and training aids.
• Resolved normal classroom problems and made outside contact for supplemental information and materials.

Health Care Specialist in the United States Army; Conducted, directed, and supervised, work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel in medical treatment facilities. Results:

• Maintained medical records, technical library, and correspondence files.
• Interviewed patients to obtain medical information and measured their vital signs, weight, and height
• Collected blood, tissue, or other laboratory specimens, logged the specimens, and prepared them for testing.
• Established work schedules and assignments for staff, according to workload, space and equipment availability.
• Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
• Received and routed messages or documents, such as laboratory results, to appropriate staff.
• Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.