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Hr I Management Assistant Task Operations resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
  • Dedicated Professional, Senior Non Commissioned Officer, with over 24 years of experiences in Health Care, Operations, and Management in the United States Army.
  • Adept at public and community relations, staff development and project management
  • Skilled professional with a versatile skill set developed through experiences a plans and operations manager, personnel manager, office manager, health care facility manager, administrative assistant and medical trainer.
  • Expert in resolving employer challenges with innovative solutions, systems and process improvements which have proved to increase efficiency, customer satisfactions and the bottom line.
  • Experienced computer skills in MS Office and other application/Systems
Education and Training
Wayland Baptist University San Antonio, Texas Expected in 2015 Bachelor of Science : Health Care Management - GPA :
Santa Fe College Gainesville, Florida Expected in 1982 Associate of Arts : Liberal Arts - GPA :
Academy of Health Sciences San Antonio, Texas Expected in 1997 United States Army Diploma : Faculty Development - GPA :
Big Bend Community College Moses Lake, Washington Expected in 1993 Certification/Training : Advanced Skills in Counseling - GPA :
Certifications
  • 08/2014 Digital Training Management System(DTMS) Unit Administrator/Unit Manager Course Certification
  • 06/2009 HIPPA Certification of Privacy and Security
Key Skills
  • Office Management
  • Team building & Supervision
  • Staff Development & Training
  • Flexibility
  • Analytic Thinking
  • Medical Operations
  • HIPPA Regulations
  • Recruiting and Hiring Report & Document Preparation
  • Spreadsheet & Database Creation
  • Accounts Payable/Receivable
  • Employee Relations
  • Advanced Counseling Skills
  • Training CoordinatorRecords Management
  • Meeting & Event Planning
  • Inventory Management
  • Expense Reduction
  • Customer Service
  • Quality Assurance
  • Military Experience
Experience
Hope Haven, Inc. - HR-I/Management Assistant & Task Operations
Arnolds Park, IA, 08/2006 - 08/2014

Managed and directed the research and development of medical programs to meet organizational needs and to capitalize on potential new products by implementing procedures and techniques. Results:

  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Developed patient care plans, including assessments for company support.
  • Medical subject matter expert for testing and evaluations of medical systems and concepts.
  • Participated in unit based Quality Assurance Program.
  • Instructed family members on proper implementations of need base assistance.
United States Army - Health Care Clinic Manager
City, STATE, 08/2004 - 07/2006

Directed administrative, training, professional development, and security programs for a health care facility office of 45 employees that provided full medical services to active duty personnel, and family members with a daily patient workload of visits. Results:

  • Participated in facility surveys and inspections made by authorized government agencies and received commendable ratings.
  • Created automated daily stats report that reduced inaccuracies and provided senior management personnel with an important decision-making tool.
  • Led, designed and implemented training programs and initiatives which contributed to %15 increase in employee productivity.
  • Reviewed customer survey information to prioritize areas of improvement which resulted in shorter wait times for patients requiring medical services.
  • Conducted new employee orientation to foster positive attitude toward organization objectives.

United States Army - Personnel Manager
City, STATE, 07/2003 - 08/2004

Managed day-to-day support operations as the personnel manager of a United States Army Medical Company with a total of 89 employees. Handled budget, facility management, training, administrative support, and human resources. Results:

  • Played a key role in two mid-level supervisors winning Supervisor of the Month and one winning supervisor of the year.
  • Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.
  • Recognized by senior leadership officials as having the most productive and professional company in the entire organization; out of three others.
  • Made appropriate intervention and decisions under stressful circumstances and conditions.
  • Identified staff vacancies and recruited, interviewed, and selected employees
United States Army - Project Manager & Equipment Officer
City, STATE, 06/2001 - 06/2003

Managed and directed the research and development of medical programs, & equipment to meet organizational needs and to capitalize on potential new products by implementing procedures and techniques. Results:

Developed 30 executive presentations and reports to facilitate project evaluation and process improvement.

Supervised the work of 3 team members, offering constructive feedback on their work and performance.

Cut cost’s associated with research and development of acquisition projects, saving the organization over $125,000.00 to be utilized towards other company objectives.

Handled acquisitions of supplies and equipment, consistently operating within established budget guidelines.

Medical subject matter expert for testing and evaluations of medical systems, equipment and concepts.

United States Army - Emergency Medical Instructor
City, STATE, 08/1997 - 05/2001

Instructed 1200 students per year at the United States Army Medical Department Center and School in the 68W, Health Care Specialist program. Results:

  • Procured state of the art training resources which optimized training and saved over 10 instructional hours per week.
  • Updated curriculum and prepared master training plans and calendar.
  • Conducted written and performance skills testing in an Emergency Medical Technician Basic (EMT-B) certification program.
  • Managed 4 classrooms and accounted for over $500,000.00 in computer equipment and training aids.
  • Resolved normal classroom problems and made outside contact for supplemental information and materials.
United States Army - Health Care Specialist
City, STATE, 1984 - 07/1997

Health Care Specialist in the United States Army; Conducted, directed, and supervised, work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel in medical treatment facilities. Results:

  • Maintained medical records, technical library, and correspondence files.
  • Interviewed patients to obtain medical information and measured their vital signs, weight, and height
  • Collected blood, tissue, or other laboratory specimens, logged the specimens, and prepared them for testing.
  • Established work schedules and assignments for staff, according to workload, space and equipment availability.
  • Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
  • Received and routed messages or documents, such as laboratory results, to appropriate staff.
  • Entered data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer.

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Resume Overview

School Attended

  • Wayland Baptist University
  • Santa Fe College
  • Academy of Health Sciences
  • Big Bend Community College

Job Titles Held:

  • HR-I/Management Assistant & Task Operations
  • Health Care Clinic Manager
  • Personnel Manager
  • Project Manager & Equipment Officer
  • Emergency Medical Instructor
  • Health Care Specialist

Degrees

  • Bachelor of Science
  • Associate of Arts
  • United States Army Diploma
  • Certification/Training

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