hr business partner talent acquisition specialist resume example with 18 years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Forward-thinking Human Resources professional proficient in hiring, developing and motivating employees. Proactive in meeting company issues head-on with creative and innovative approach. Talented in bridging gaps between labor forces and management to achieve objectives.Knowledgeable about changing industry and employment market demands. Expertise includes Talent Acquisition, Process Improvements and Employee Relations. Dedicated Human Resources professional bringing [Number] years of expertise in benefits administration, recruitment and staff development. Talented in bridging gaps between labor forces and management to achieve objectives. Driven and decisive with passion for building and retaining highly effective teams.

  • Coaching
  • Employee relations
  • Recruiting
  • Labor relations
  • Leadership skills
  • Performance management
  • Recruitment
  • Benefits and compensation
  • Customer service
  • Talent management
  • Applicant Tracking Systems
  • Training and mentoring
  • Organizational Development
  • Wages and salary
Work History
08/2017 to 01/2021 HR Business Partner/Talent Acquisition Specialist Alpha Corporation | Baltimore, MD,
  • Managed and coordinated sourcing, interviewing and onboarding of 350+ associates.
  • Enhanced the ATS system to better align with NETA culture and provide a positive candidate experience.
  • Redesigned the hiring and on-boarding process including interviewing, onboarding and orientation.
  • Develop talent acquisition strategies and hiring plans.
  • Organize and attend career fairs and other recruitment opportunities.
  • Lead employment branding initiatives.
  • Subject matter expert for HR related Cannabis Control Commission hiring regulations.
  • Evaluated resumes, interviewed and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
  • Developed and maintained strong working relationships with executives, HR team and hiring managers to foster partnerships that produced consistent results.
  • Leveraged employee referrals, direct sourcing, Internet applications and recruitment agencies to source candidates for positions.
  • Acted as brand ambassador to educate candidates on culture, career growth, benefits and advantages of working for company.
  • Analyzed and modified compensation and benefits policies to establish competitive programs and comply with legal requirements.
  • Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
  • Engaged employees and conducted exit interviews to gain complete sense of satisfaction and areas in need of improvement.
  • Collaborated with leadership to assess and improve policies across board.
  • Developed and delivered special events for company employees.
  • Liaised between multiple business divisions to improve communications.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for over 350 new employees.
  • Devised hiring and recruitment policies
  • Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity and within company to reach business goals.
  • Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
  • Reduced process gaps while supervising employees to achieve optimal productivity.
  • Directed onboarding and training for over [Number] new [Type] employees each year, keeping company operations smooth and production efficient with skilled candidates.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Discovered and resolved complex employee issues that affected management and business decisions.
  • Maintained current knowledge of industry regulations and legislation to amend policies as needed and promote compliance.
06/2015 to 06/2017 Human Resources Manager Exela Technologies Inc. | Round Rock, TX,
  • MAS Building & Bridge, Inc.
  • Is a General Contractor/Subcontractor in the Heavy-Civil and Structural Steel Industries in the Northeast.
  • 110 employees including Project Managers, Civil Engineers, Superintendents, Laborers, Iron Workers, Carpenters and Equipment Operators.
  • Act as primary strategic HR partner to President and consult on strategic direction, workforce planning, and employee engagement.
  • Develop and implement recruitment strategy for professional and craft opportunities by creating strong partnerships with state employment offices, trade schools, and universities in the New England area.
  • Create, implement and support training programs for craft employees.
  • Includes oversight of registered Apprenticeship program.
  • Sought and secured over $65k in training funds for new hire training through Massachusetts Regional Employment Board grant program.
  • Sought and secured $25k in training funds to support safety initiatives through Massachusetts Department of Industrial Accidents grant program.
  • Coach and counsel management on issues related to employee relations, policies and procedures, health and safety, and separations.
  • Create solutions for management for the implementation of HR initiatives such as performance management, talent management and succession planning.
  • Collaborate with President and management team to identify and manage professional development opportunities.
  • Recruit, screen and interview all candidates.
  • Provide recommendations and assist with selection process.
  • Created onboarding procedure and orientation for all new hires.
  • Researched and selected the company’s first ATS system (iCims).
  • Review, update and develop company policies.
  • Provide guidance to management for implementation and enforcement of policies.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for [Number] new employees.
11/2002 to 06/2015 Human Resources Generalist UPS | City, STATE,
  • Coach management on issues related to policy and procedures, health and safety, employee discipline, separations and employee relations investigations.
  • Resolve employment-related disputes through proactive communication.
  • Coach and counsel management on employment law, company policy and best practices.
  • Recruit, interview and select over 900 candidates each year for management, driving and operations positions at multiple UPS locations.
  • Collaborate with management teams for succession planning.
  • Create career development plans.
  • Create personal development plans with employees, utilizing available training resources.
  • Provide counsel about tuition reimbursement options for continuing higher education.
  • Organize and lead training programs for newly promoted management.
  • Includes labor relations training, effective communication, health and safety, employee relations and leadership skills.
  • Instruct and coordinate driver training classes relating to health and safety (includes HAZMAT training), UPS delivery methods, policies and procedures and importance of representing UPS brand appropriately.
  • Develop and facilitate all new-hire orientations.
  • Includes health and safety training, package handling methods and company policies and procedures.
  • Serve as company representative at recruitment events to promote company objectives and recruit potential candidates.
  • Manage understaffing issues, disputes, terminating employees and administering disciplinary procedures.
  • Manage HR staff relating to employment, compensation, labor relations and employeerelations.
  • Educate and advise employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Audit workplace, employee and management policies and procedures.
  • Liaised between multiple business divisions to improve communications.
  • Conducted recruitment activities, including job postings, career fairs and screening and interviewing applicants to build candidate pipelines and enhance company culture.
  • Facilitated criminal background check process for new hires.
  • Updated key human resource metrics, including turnover and terminations, using reporting tools on HRMS database.
  • Applied analytical skills to collect data, clarify needs, identify underlying business drivers and propose options.
  • Implemented and supervised orientation procedures for all new hires.
  • Coached and educated management throughout organization on appropriate guidelines for maintaining legally-compliant workplace.
  • Improved quality of hiring decisions by working with hiring managers in equitable recruitment efforts and by administering new comprehensive employment selection exams.
Expected in Bachelor of Arts | Communications California State University, Fullerton, CA GPA:

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Resume Overview

School Attended

  • California State University

Job Titles Held:

  • HR Business Partner/Talent Acquisition Specialist
  • Human Resources Manager
  • Human Resources Generalist


  • Bachelor of Arts

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