Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Detail Oriented Administrative Professional utilizing progressive experience in Recruiting and Human Resources Management.

  • Detail-oriented
  • Superb interpersonal skills
  • Benefits and payroll coordination
  • Staff recruiting and retention
  • Time management
  • Professional phone etiquette
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Team building
  • Creative problem solver


  • Administrative support specialist
  • Microsoft Office certified
  • Critical thinker
  • Accurate and detailed
  • Works well under pressure
  • Human resources laws knowledge
  • Pleasant demeanor
  • Social media knowledge
  • Attention to detail
  • Types 35 WPM
  • Excellent planner and coordinator
Work History
HR Benefits Specialist, 08/2011 - 11/2012
Access Development Salt Lake City, UT,
  • Managed enrollment of New Hires, Rehires, Current Employees and Retirees with Medical, Vision, Dental, Disability and Life Insurance Coverage.
  • Administered in depth information regarding health and welfare benefits coverage for active employees and retirees.
  • Corresponded as a liaison with Carriers and Medicare regarding benefit claim status, complications and appeals regarding benefit coverage.
  • Support Claims Administration staff with compiling information to process research and complaints.
  • Answered and quickly redirected up to 60 to 90 calls per day.
Administrative Assistant, 05/2010 - 09/2010
Osf Healthcare Roanoke, IL,
  • Supported Human Resource Staff with administrative duties.
  • Screened all visitors and directed them to the correct employee or office.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Distributed incoming mail.
  • Responded and managed incoming and outgoing calls while recording accurate messages.
  • Managed office supplies, vendors, organization and upkeep.
Program Supervisor, 07/2008 - 07/2012
Caclv Bethlehem, PA,
  • Managed daily office operations and maintenance of equipment, maintaining
    accurate records for all business supplies.
  • Managed a team of 3 teachers to
    facilitate daily childcare services
  • Maintained record of enrolled students and staff.
  • Identified staff vacancies, recruited, interviewed and selected applicants.
  • Directed personnel, training , Scheduling and labor relations activities.
  • Organized all new hire, security and temporary paperwork.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Addressed and resolved general payroll-related inquires.
  • Performed regular telephone contact with providers to discuss status of rebilling and reimbursement process to ensure account resolutions.
Church Administrator, 02/2008 - 11/2012
Church Of The City New York New York, NY,
  • Worked as a preliminary point of contact for calling the church.
  • Scheduled appointments as needed for Pastor and Administrative staff.
  • Coordinated travel arrangements and created itineraries as needed.
  • Maintained membership records and files.
  • Administered outgoing and incoming mail and email.
  • Processed Accounts Payable and Accounts Receivable.
  • Efficiently prepared and organized reports, letters, presentations and other documents.
Tax Claims Processor, 07/2005 - 10/2007
Signature Information Solutions, LLC City, STATE,
  • Processed Tax Claims regarding current real estate tax information.
  • Contacting local area tax collectors to obtain current status of resident's taxes.
  • Provided customer support to clients relaying status on open orders.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
Bachelor of Science: Business Adminstration/Human Resource Mgmt, Expected in 2014
Capella University - ,
  • 3.0 GPA


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School Attended

  • Capella University

Job Titles Held:

  • HR Benefits Specialist
  • Administrative Assistant
  • Program Supervisor
  • Church Administrator
  • Tax Claims Processor


  • Bachelor of Science

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