Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Highly efficient Human Resources professional offering 20 years experience in benefit coordination, compensation and employment processes.

  • Benefits administration
  • Employment law knowledge
  • Employee handbook development
  • New employee orientations
  • Staff training and development
  • Compensation/payroll expertise
  • Employee relations
  • Personnel records maintenance
  • Excellent analytical skills
  • Detail-oriented
  • Coordinate and conduct annual open enrollment process for all staff including management and providers maintaining a 98% satisfaction level.
  • Worked diligently to resolve vendor billing issues during implementation of new benefits which resulted in our organization receiving a check for $112,000 as credit for their errors and poor customer service.
HR Benefits Specialist, 01/2012 to
Access DevelopmentSalt Lake City, UT,
  • Administer and coordinate daily operations of organizational group benefits including: Health, Dental, Vision, Short-Term & Long-Term Disability, Life & AD&D insurance, as well as flexible spending plans, 401k and 457b plans.
  • Perform new employee orientations to ensure accurate knowledge base of all benefits is explained as well as all applicable regulations and laws which influence new employee enrollments.
  • Perform HRIS responsibilities including updating and maintaining HR's electronic employee data files and MAS200 accounting software. Create and generate reports using Report Writer.
  • Administer FMLA and all leaves of absences according to applicable state and federal laws and regulations.
  • Guide the startup and management of all HR operations, systems and programs for a newly acquired and created physician practices.
HR Employment Specialist, 04/2006 to 2012
Vicor CorporationAndover, MA,
  • Worked with practice managers and directors on establishing consistent hiring practices.
  • Guided hiring managers on how to conduct background checks and verify references.
  • Created and managed more than XXX confidential personnel records, medical files and I-9's.
  • Assisted in developing employee handbook, including design and layout.
  • Processed all salary changes stemming from merit increases, promotions, bonuses and pay adjustments.
  • Created and distributed Policies and Procedures.
  • Assisted hiring managers with staffing needs including creating advertisements, resume screening, setting up interviews and coordinate hiring procedures and requirements.
  • Served as worker's compensation and liability coordinator for all physician practices
  • Developed and implemented tracking system for compliance requirements
Accounting Associate, 01/1996 to 03/2006
Walt Disney Co.Merrimack, NH,
  • Processed payroll and accounts payable for 22 affiliate physician offices using accounting software.
  • Generate and send payroll direct deposits to financial institution.
  • Processed Federal and State payroll tax payments
  • Prepared 1099's and W-2's
  • Coordinated approval processes of all accounts payable invoices.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Researched and resolved billing and invoice problems.
  • Maintained confidential information, such as pay rates, bonus targets and pay grades.
Office Coordinator - Employee Assistance Program, 03/1995 to 1996
Columbus Regional HealthCity, STATE,
  • Primary contact responsible for daily office operations in support of three psychiatric care professionals including patient billing, financial reporting, appointment scheduling, equipment maintenance, ordering supplies and crisis management. Maintained patient satisfaction and confidentiality.
Human Resources Receptionist/File Clerk, 10/1993 to 02/1995
Columbus Regional HealthCity, STATE,
  • Provided customer service and support to the HR team.
: , Expected in
Columbus East High School - ,

Graduated with Honors - Top 15% of class.

: , Expected in
Indiana Wesleyan University - ,

Pursuing Bachelors in Business Administration

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School Attended

  • Columbus East High School
  • Indiana Wesleyan University

Job Titles Held:

  • HR Benefits Specialist
  • HR Employment Specialist
  • Accounting Associate
  • Office Coordinator - Employee Assistance Program
  • Human Resources Receptionist/File Clerk


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