LiveCareer-Resume

hr benefits and leave specialist resume example with 7+ years of experience

Jessica Claire
, San Francisco, CA 609 Johnson Ave., 49204, Tulsa, OK
Home: - Cell: - resumesample@example.com - : - -
Experience
04/2022 to Current
HR BENEFITS AND LEAVE SPECIALIST Dignity Health Scottsdale, AZ,
  • Implemented the company's first FMLA tracking program, modernizing the approach to employee leave, and establishing a foundation for the interactive process under the Americans with Disabilities Act
  • Discovered an annual spend of $500,000+ on untracked self-administered Short-Term Disability data, providing an opportunity for cost containment and budgeting
  • Developed an invoicing system that recouped over $5,000 in benefit premiums from employees on leave of absence within 6 months of implementation
  • Responsibilities:
  • Coordinates all aspects of employee benefits programs, including the self-funded health plan, by managing vendor relationships, conducting timely problem resolution, and providing exceptional service to 1,600+ employees
  • Oversees annual Open Enrollment through comprehensive planning, marketing, communication, and execution
  • Conducts twice-weekly orientation sessions for new hires on all benefit programs
  • Performs regular audits of data records for accurate and consistent reporting between vendors and the
  • HRIS (Ceridian Dayforce)
  • Manages the full life cycle of all Leave of Absence programs, including the interpretation of Short- and Long-
  • Term Disability policies, serving as the subject matter expert for FMLA and State Leave programs, calculating weekly payroll for those on Short-Term Disability, and creating benefit premium invoices for those on unpaid leave
  • Creates weekly reports on self-funded health claims, utilizing Excel pivot tables to collect, maintain, and manipulate data for better financial understanding and budget planning
  • Leads the Wellness Magazine Editorial Board as Editor in Chief and drives creation and implementation of all wellness activities.
07/2021 to 04/2022
STAFFING COORDINATOR TAYLOR HANNA, APHR, Exceptional Care For Children City, STATE,
  • Demonstrated a commitment to organization culture by being appointed Secretary of the Employee
  • Appreciation Committee within the first month of service
  • Improved inventory management and budgeting by establishing clinic-wide inventory par levels
  • Responsibilities:
  • Managed schedules for 150+ clinical staff, balancing safety requirements, PTO, and staff preferences
  • Streamlined onboarding processes by creating effective 3–6-week orientation schedules that matched new hires with appropriate preceptors in their specialty
  • Ensured compliance and documentation for all staff by auditing education and licensing requirements for
  • BLS, PEARS, and PERCS
  • Tracked clinical licensing and employee database updates during renewal periods
  • Managed Covid-19 testing by scheduling, preparing, and ensuring all staff complete on-site testing, and compiling testing data to report to the CDC.
02/2016 to 07/2021
INSURANCE VERIFICATION SPECIALIST/FRONT DESK LEAD Upper Bay Surgery Center City, STATE,
  • Developed thorough training and information manuals for administrative support roles, enhancing onboarding experience
  • Streamlined administrative tasks by implementing digital patient charting with automatic labeling, resulting in a weekly time savings of 4 hours per administrative position
  • Boosted reimbursement and revenue by reducing pre-cert related claim denials by 70% in 2 years through comprehensive pre-certification protocols
  • Responsibilities:
  • Coached and trained front desk staff on reception, surgical scheduling, and medical record management, contributing to performance reviews and improvement plans
  • Conducted staff production studies to improve quality assurance efforts and optimize performance, with assistance from the Director
  • Managed the full life cycle of medical records, including quarterly chart reviews to ensure compliance with
  • CMC and AAAHC requirements
  • Ensured timely and accurate revenue management by verifying health insurance benefits, obtaining authorizations, interpreting EOBs, creating AR reports, and preparing daily deposit slips.
Education
Expected in 2024 to to
B.S: Human Resource Management
Wilmington University - ,
GPA:
Summary
Innovative HR Support professional with a drive for optimizing outdated processes and ensuring regulatory compliance, all while maintaining a warm and personalized approach to clients and employees. Skilled in recognizing how small details can impact a company’s mission, values, and goals. Able to align HR operations with organizational objectives to drive business success.
Certifications
Associate Professional in Human Resources (aPHR) Since 2022 IFEBP Certification in Absence Management Since 2022 SHRM Certified Professional (SHRM-CP) Expected late 2023
Highlights
  • Employee Benefits Administration
  • Data Analysis
  • Interpersonal Communication
  • FMLA, ADA and HIPAA Compliance
  • Leave of Absence Management
  • Process Improvement
  • Policy Interpretation
  • Vendor Relations
  • Employee Relations
  • HRIS Navigation (Ceridian Dayforce)
  • Microsoft Excel
  • Confidential Records Management

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Resume Overview

School Attended

  • Wilmington University

Job Titles Held:

  • HR BENEFITS AND LEAVE SPECIALIST
  • STAFFING COORDINATOR
  • INSURANCE VERIFICATION SPECIALIST/FRONT DESK LEAD

Degrees

  • B.S

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