Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Detailed-oriented professional with exceptional organization skills and experience with benefits and payroll administration. Motivated and reliable office administrative/Human Resources professional with 15 years of combined experience providing excellent level of support to operations.
  • Met Goal for Benefit Enrollment.
  • Hourly general wage scale and increase Transitioned employees from Live Check to Ceridian Pay card Successfully planned and executed meetings, lunches and special events for groups of 400+.
  • Handled applicants, visitors, vendors and 400+ employees effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Transitioned employees from Current Working Location to New Plant Location.
  • Administer FMLA & I-9 Employment Verification
  • E-Verify
  • SAP, Kronos, ADP, Ceridian and QuickBooks Super User
  • Proficient in MS Office Suite

  • Compensation & Employee Benefits
  • Payroll administrator
  • Customer Service Oriented
  • Bilingual (Spanish)
HR Assistant/Payroll Clerk, 06/2010 - Current
Making A Difference Foundation Tacoma, WA,
  • Processes and administer payroll for 390 hourly employees
  • Responsible for training all personnel in Kronos/ADP system
  • Calculate retro pay, raises and pay roll deductions
  • Process post offer employment
  • Review/Analyze resumes, work with outside recruiting agencies, and scour job search websites, interview potential candidates.
  • Research and place means of vacancies advertisement (internal/external) and conduct Job Fairs Conduct Orientation and onboarding for new hires and transfers from other plants
  • Enter new hires, update employee personal information, change in pay and enter benefit information in SAP Oversees the collection and transfer of payroll data from the plant to corporate payroll staff in accordance with corporate payroll process and procedures
  • Provide dependable administrative assistance creating files, new hire packets, handling inbound/outbound calls and greeting and assisting all plant employees & visitors
  • Maintain spread sheets such Safety Report, Applicant flow log, Corporate Fill & New Plant Openings Reports, Attendance, Recognitions and CPC log Conduct reports such as Overtime, Pay code summary and Staffing Reports, SAP& Ceridian Reports
  • Responsible for Corporate Purchasing Card and reconciliation of purchases
  • Establishes and maintains effective and supportive relationships with plant management and employees 
  • Coordinates with plant management to identify, evaluate and resolve performance and conduct issues that arise with employees assigned to the plant.
  • Assists in the collection and dissemination of information through appropriate communication channels to plant employees on behalf of plant management.
  • Assists in the research, investigation, and resolution of employee performance or conduct matters with plant management.
  • Administers the compliance of corporate policies, procedures and legal regulations by applying knowledge of company policy and Federal and State laws and regulations
  • Collects and processes employee records and creates employment record for each plant employee in accordance with corporate policy and legal guidance.
  • Oversees the collection and transfer of payroll data from the plant to corporate payroll staff in accordance with corporate payroll process and procedures.
  • Facilitates effective interpersonal communication among employees, supervisors and managers.
  • Gathers and maintains records on behalf of the plant with regard to health & safety, employee hiring, and payroll.
  • Coordinates and conducts training for management, supervisors and employees in employment processes and procedures.
  • Assist coordinate Hearing test, Wellness Program information & screening, flu shots
  • Reconciliation of product sales and moneys Order, Fit & distribute uniforms for 400+ employees
  • Perform internal Plant audits and I-9 audits Execute employee verifications
  • Use paraphernalia on a daily basis such faxing machines, copiers
  • Maintain & update HR forms, Charts and Work Instructions
  • Responsible for Benefit enrollment and serve as a liaison for 401K between employee and Corporate Create and Post memos, flyers and job openings internal/external.
Executive Administrative Assistant/Office Manager, 04/2001 - 10/2009
Southwest Warranty Corp City, STATE,
  • Assisted in all areas of administrative work including data entry, receptionist duties, and file organization.
  • Updated customer accounts and information on a daily basis Reviewed and explained warranty plans to customers to guarantee full understanding of policies and procedures.
  • Provided efficient customer service to clients.
  • Developed new customer relations through telephone contact and sales activity.
  • Successfully resolved customer issues.
  • Building customer relationships.
  • Processed accounts receivable and accounts payable.
  • Managed incoming and outgoing calls for busy office.
  • Scheduled and confirmed appointments for customers and contractors.
  • Performed accounts receivable duties including invoicing, researching, purchases, discrepancies, reconciliations and responding to customer requests for documentation.
  • Maintained and prioritized daily tasks including: call logs, appointments, and general errands.
  • Managed daily office operations, maintenance of equipment, and maintaining accurate records for customers.
  • Contacted customers regarding unpaid and underpaid accounts, resolving all issues while maintaining a positive and pleasant attitude.
  • Prepared and maintained records of newly enrolled customers.
  • Placed orders for office supplies, equipment and services.
  • Sales and marketing to licensed real estate professionals.
Education and Training
High school diploma: , Expected in
Western Hills High School - ,
Certificate by DYNASYS Basic Internal Auditor: , Expected in
- ,
accounts payable, faxing, Internal Auditor, invoicing, Purchasing, QuickBooks, Sales, SAP, spread sheets

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School Attended

  • Western Hills High School

Job Titles Held:

  • HR Assistant/Payroll Clerk
  • Executive Administrative Assistant/Office Manager


  • High school diploma
  • Certificate by DYNASYS Basic Internal Auditor

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