Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

To secure a challenge in a reputable organization, also to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. A position that creates opportunities for personal development and professional advancement.

  • Microsoft Windows, Microsoft Office (Word, Excel, Lotus Notes, Sap, CRM, PowerPoint, and Outlook),
  • 4 years of solid administrative experience in an office setting.
  • Prior experience with international development and/or non-profit organizations, and/or working in a start-up business environment (preferred).
  • Excellent verbal and written communications, networking, and presentation skills (in English).
  • Excellent organizational skills and attention to details
  • Demonstrated ability to manage complex tasks and prioritize competing demands to meet deadlines.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); and
  • Basic accounting, Hiring, Policies
  • Accounts payable, Human Resource, Presentation skills
  • Administrative, Human Resources, Pricing
  • Administrative support, HR, Procurement
  • ADP, Insurance, Profit
  • Analytical skills, Inventory, Coding
  • Auditing, Layout, Quality
  • Benefits, Listening, Receiving
  • Bi, Logistics, Reconciling
  • Interpersonal, Lotus Notes, Recruiting
  • Excellent communication, Director, Recruitment
  • Conflict resolution, Managing, Reporting
  • CRM, Materials, Sales
  • Clientele, Meetings, Sap
  • Client, Excel, Scheduling
  • Excellent customer service, Microsoft Excel, Strategy
  • Customer service, Microsoft Office software, Supervisor
  • Data entry, Microsoft Office, Tax
  • Database, Microsoft Office Suite, Answering phones
  • Databases, Office, Phone
  • Decision making, Outlook, Trade shows
  • Employee Relations, PowerPoint, Employee handbooks
  • English, Microsoft Windows, Travel arrangements
  • Special events, Word, Verbal communication skills
  • Facilities management, Microsoft Word, Websites
  • Faxing, Negotiations, Website
  • Filing, Networking, Written
  • Filling, Strong organizational skills, Written communications
  • Financial, Organizing
  • Forms, Organizational skills
  • Frame, Payroll
  • General office, Personnel
  • Goal setting, Photography
06/2015 to 11/2020 HR Assistant & Benefits United Way Of America | Pocatello, ID,
  • Assist with the maintenance of the employee’s personnel files.
  • Create and maintain records in ADP for new hires and leaving employees.
  • Collaborate closely with employees to ensure smooth administration of Hire to-Termination.
  • Assist in annual medical/life insurance renewal process.
  • Goal setting and performance review completion and satisfaction.
  • Accurately completing outputs within deadlines.
  • Provides monthly reports on the performance of the team.
  • Makes timely and proper escalations for big issues, concerns and incidents.
  • Support 300 to 500 employees at all levels,.
  • Manage the day to day, administration of the 401(k) plan.
  • Process bi-weekly payroll, making sure all employees are clocking in accurately.
  • Changes such as new hires, Termination, Retirement, Employment status, Transfers, Benefits, and Salary changes.
  • Responsible for annual filing and auditing.
  • Prepare for online open enrollment process as well as facilitate open enrollment Meetings and system training.
  • Assist in the development and update of employee handbooks and employee self-service website including design and layout.
  • Health Benefits.
  • Payroll Function.
  • Pension plans.
  • FMLA.
  • Vacation time and PTO.
  • Training and Development.
  • Recruitment and Hiring.
  • Training and Development.
  • Employer-Employee Relations.
  • Maintain Company Culture.
  • Manage Employee Benefits.
  • Create a Safe Work Environment.
  • Manage Disciplinary Actions.
  • Human Resources (HR).
  • Recruiting.
  • Employee Relations.
  • Microsoft Word.
  • Microsoft Excel.
05/2011 to 04/2015 Executive Assistant/Office Manager Qurate Retail Group Inc. | Zanesville, OH,
  • Assist the Executive Director with his daily schedule and duties, to include managing his calendar, commitments, and travel arrangements (planning itineraries, developing agendas and meeting materials, reporting expenses.
  • Provide general administrative support to the entire team.
  • Receiving and interacting with visitors.
  • Answering and managing incoming calls.
  • Arranging meetings and conference calls (including coordinating all meeting logistics, developing agendas and meeting materials, etc.).
  • Providing other daily support to staff as needed.
  • Perform general office/facilities management duties to include:.
  • Managing the inventory of office supplies, ordering additional supplies as needed and ensuring that costs are appropriately managed.
  • Maintaining office facilities and equipment by assisting with procurement and routine maintenance and upkeep.
  • Assist with various payroll and human resources functions to include:.
  • Entering new employees into the payroll system.
  • Maintaining required and voluntary payroll deductions in the payroll system.
  • Perform initial processing of bi-weekly payroll, including timesheet review.
  • Running supplemental payroll reports as needed.
  • Posting position openings to job sites and managing flow of incoming candidate applications.
  • Ordering background checks on potential new hires.
  • Assisting new employees with their orientation to the organization, benefits enrollment, and tax forms.
  • Maintaining human resources files in accordance with laws, regulations, and established standards.
  • Perform accounts payable processing and other basic accounting functions to include:.
  • Reconciling invoices and filling out payments request with proper coding.
  • Assist with entering and processing approved payments.
  • Developing and maintaining files; and.
  • Developing and maintaining various financial databases and reports.
08/2009 to 04/2011 Product Coordinator BDC Salesperson Bridgewater Nissan | City, STATE,
  • Answering incoming phone calls and online enquiries.
  • Logging customer details and comments in our system.
  • Scheduling appointments and following up with any "no show" customers.
  • Maintaining thorough, up-to-date knowledge of our products.
  • Greeting and assisting walk-in customers and treating all clientele with courtesy and respect.
  • Adhering to all company policies and procedures.
  • Maintaining contact with customers to ensure they are happy with our service.
  • Ensuring potential customers are aware of any promotions.
  • Assisting with various other tasks at the dealership.
  • Proven experience in sales.
  • Good written and verbal communication skills.
  • Highly organized, with an ability to learn quickly.
  • Proficient with Microsoft Office software and the internet.
  • Professional, personable demeanor and a passion for great customer service.
09/2006 to 07/2009 Administrative functions Viva International Group | City, STATE,
  • Mailings, warehouse requests, assisting with meeting preparations.
  • Develop/maintain in-house line sheets with sample photography for websites.
  • Update corporate showroom and handling returns.
  • Obtain pricing from vendors and regular vendor correspondence.
  • Traffic Master Frame Samples as they come in.
  • Pass Viva Product Tracking System sheets to planner once UPC codes are scan.
  • Communicating with vendors via emails.
  • Microsoft Office and Microsoft Widows generation of correspondence.
  • Managed all office duties, data entry, filing, answering phones, faxing,.
  • Making copies, and Collected and maintained client’s information for database.
  • Microsoft Office and Microsoft Widows generation of correspondence.
  • Interact with customers to understand product requirements clearly.
  • Analyze and coordinate product related activities to meet or exceed customer needs.
  • Assist in new product developments and enhancements.
  • Prioritize and execute products requests from customers within deadlines.
  • Propose new ideas to improve sales and profitability.
  • Implement process improvements to achieve product quality and productivity.
  • Perform customer negotiations and build productive customer relationships.
  • Schedule team meetings to discuss about product issues and ideas.
  • Provide job trainings to new hires.
  • Assist in organizing trade shows, special events and other promotional events.
  • Perform product inspections to identify and rectify any defects.
Education and Training
Expected in 2005 Bachelor's | Psychology Saint Elizabeth University, Township, NJ GPA:
Expected in 2000 An associate in Computer Science | County College of Morris, Township, NJ GPA:
ADP Training, Certification in Compensation & Benefits, Certification in Human Resource Management Supervisor (HRM)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Saint Elizabeth University
  • County College of Morris

Job Titles Held:

  • HR Assistant & Benefits
  • Executive Assistant/Office Manager
  • Product Coordinator
  • Administrative functions


  • Bachelor's
  • An associate in Computer Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: