hr assistant resume example with 7 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dedicated human resources professional with 7 years of experience: meeting company goals utilizing consistent and organized practices and protocols. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • PHR - Professional in Human Resources
  • Training development
  • Wages and salary
  • Talent management
  • HRIS database management
  • Employee Engagement & Relations
  • Recruitment
  • Training and mentoring
  • Organizational Development
  • Flexible & Adaptable
  • New Hire Orientation & onboarding
  • Termination procedures & exit interviews
  • Executive support
  • Performance Management
  • Succession planning
  • Project Management
  • SharePoint Intranet software
  • Professionals in Human Resources Association
  • Employee programs
Work History
08/2018 to Current
HR Assistant Catholic Health Initiative Waukee, IA,
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
  • Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
  • Supported coordination of benefits open enrollment activities and process.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Coordinated and set up meeting materials, presentations and audiovisual systems.
  • Advocated for staff members and counsel supervisors to identify and resolve conflicts.
  • Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
  • Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
  • Analyzed issues and employed improvement processes.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
  • Maintained work structure by updating job requirements and job descriptions for positions.
  • Oversaw and managed hiring process and assisted human resources.
  • Completed projects on time and under budget while resolving complex issues for senior leaders.
  • Delivered consultative services and recruited qualified and diversified candidates for employment.
  • Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
  • Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
  • Reviewed and screened applicant resumes to identify qualified candidates.
08/2016 to 08/2018
Sales & Marketing Techmetals,Inc. City, STATE,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Developed technical and non-technical marketing presentations, articles and newsletters.
  • Worked within budget parameters to develop and implement marketing strategies by analyzing key data and consumer demographics
  • Identified appropriate marketing channels and target customers for campaigns.
  • Wrote engaging and successful marketing, advertising and website copy.
  • Collaborated with sales team to increase brand awareness and enhance business development by building and maintaining relationships with key accounts.
  • Used Adobe Suite to create and provide marketing materials.
  • Maintained high level of understanding of industry standards and trends.
  • Analyzed data from previous and current marketing campaigns to improve future results.
  • Managed company standards for all marketing collateral and oversaw consistent application.
  • Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
09/2014 to 08/2016
HR Assistant-Receptionist Techmetals,Inc. City, STATE,
  • Confirmed appointments, communicated with clients and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Drafted professional memos, letters and marketing copy to support business objectives and growth.
  • Received in-bound calls and initiated out-bound daily calls to support HR team directives.
  • Answered and quickly redirected large volume of calls on central system.
  • Liaised with vendors, contractors and professional services personnel to properly process visitors.
  • Kept records in ATS to maintain applicant data.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone or postal mail.
  • Supported various administrative duties by proofreading, transcribing and invoicing.
  • Triaged incoming calls on multi-line phone system and directed to departments based on customer needs.
  • Checked-in visitors, distributed visitor badges and managed logbooks to comply with security initiatives.
  • Kept reception area clean and neat to give visitors positive first impression.
Expected in 06/2011 to to
Bachelor of Science: Organizational Leadership
Wright State University - Dayton,OH,

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Resume Overview

School Attended

  • Wright State University

Job Titles Held:

  • HR Assistant
  • Sales & Marketing
  • HR Assistant-Receptionist


  • Bachelor of Science

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