Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Capable [Job Title] knowledgeable about managing [Type] routes while providing top-notch customer service to customers. Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.

Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in [Type] product issues with dedication to increasing productivity through close analysis of [Type] tasks. Proven history of increasing customer satisfaction.

  • Loading and unloading inventory
  • Shipping coordination
  • Cost controls
  • Sales experience
  • Quality assurance
  • Technical writing
  • Carrier relations
  • Route planning
  • Data evaluation
  • Package preparation
  • ERP and WMS distribution systems
HR Assistant, 04/2017 - Current
Coastal Medical Narragansett, RI,
  • Labeled pallets with proper information for storage in correct locations within warehouse.
  • Reviewed orders for specialty codes to determine item locations in warehouse.
  • Limited damage to products and orders by using care when choosing items.
  • Labeled boxes and placed in outbound collection areas.
  • Managed payroll processing duties, including [Task] and [Task] for [Number]-employee team, consistently meeting all deadlines.
  • Developed and maintained documentation for new hires, training materials and benefits.
  • Led recruitment functions, including developing job postings, scheduling interviews and overseeing employee onboarding.
  • Performed customer service functions by answering [Number] phone calls daily.
  • Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees.
  • Reviewed employee time sheets for accuracy and maintained accurate records in company system.
  • Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
  • Processed business and identification cards, bank accounts, reference and medical checks to streamline hiring protocol.
Cashier, 03/2015 - 03/2017
Bass Pro Shops Bristol, CT,
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Updated [Software] system with data such as weights, charges and discrepancies.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Service Advisor, 09/2013 - 02/2015
Klick Lewis Chevrolet Dealership Palmyra, PA,
  • Inspected, repaired and maintained equipment for durability and optimal performance.
  • Followed signals from ground crew and other operators to prevent dangerous interactions or missed cues for proper materials movement.
  • Located and marked underground services such as pipes and wires to determine accurate digging locations.
  • Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
  • Performed grading of site land and smoothed surfaces as part of projects or finish work.
  • Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
  • Kept equipment properly fueled and ready for immediate use to support scheduling demands.
  • Contributed to business growth by confirming customer satisfaction with service and quality.
  • Explained amount for expected services and provided detailed answers to customer questions.
  • Documented and scoped actions taken to resolve issues after service calls.
  • Supervised monetary transactions and changes while coordinating logistics to verify service dates.
Shit manager , 01/2011 - 06/2013
Einstein Bros Bagels City, STATE,
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Education and Training
: , Expected in
Broward College - Fort Lauderdale, FL
Associate Degree in Nursing: , Expected in 01/2016
Broward College - Fort Lauderdale, FL

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School Attended

  • Broward College
  • Broward College

Job Titles Held:

  • HR Assistant
  • Cashier
  • Service Advisor
  • Shit manager


  • Associate Degree in Nursing

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