Capable [Job Title] knowledgeable about managing [Type] routes while providing top-notch customer service to customers. Efficient, well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Experienced in managing paperwork, collecting payments and resolving issues.
Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in [Type] product issues with dedication to increasing productivity through close analysis of [Type] tasks. Proven history of increasing customer satisfaction.
Skills
Loading and unloading inventory
Shipping coordination
Cost controls
Sales experience
Quality assurance
Technical writing
Carrier relations
Route planning
Data evaluation
Package preparation
ERP and WMS distribution systems
Experience
HR Assistant, 04/2017 - Current Coastal Medical – Narragansett, RI,
Labeled pallets with proper information for storage in correct locations within warehouse.
Reviewed orders for specialty codes to determine item locations in warehouse.
Limited damage to products and orders by using care when choosing items.
Labeled boxes and placed in outbound collection areas.
Managed payroll processing duties, including [Task] and [Task] for [Number]-employee team, consistently meeting all deadlines.
Developed and maintained documentation for new hires, training materials and benefits.
Led recruitment functions, including developing job postings, scheduling interviews and overseeing employee onboarding.
Performed customer service functions by answering [Number] phone calls daily.
Spearheaded full-cycle HR processes including, advertising jobs, booking interviews, conducting hiring activities and interviews, investigating candidate backgrounds and orienting new employees.
Reviewed employee time sheets for accuracy and maintained accurate records in company system.
Executed HR department clerical duties such as filing, sorting and delivering mail and bookkeeping.
Processed business and identification cards, bank accounts, reference and medical checks to streamline hiring protocol.
Cashier, 03/2015 - 03/2017 Bass Pro Shops – Bristol, CT,
Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
Updated [Software] system with data such as weights, charges and discrepancies.
Trained new team members in cash register operation, stock procedures and customer service.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Assisted customers with account updates, new service additions and promotional offers.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Helped customers find specific products, answering questions and offering advice.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Service Advisor, 09/2013 - 02/2015 Klick Lewis Chevrolet Dealership – Palmyra, PA,
Inspected, repaired and maintained equipment for durability and optimal performance.
Followed signals from ground crew and other operators to prevent dangerous interactions or missed cues for proper materials movement.
Located and marked underground services such as pipes and wires to determine accurate digging locations.
Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
Performed grading of site land and smoothed surfaces as part of projects or finish work.
Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
Kept equipment properly fueled and ready for immediate use to support scheduling demands.
Contributed to business growth by confirming customer satisfaction with service and quality.
Explained amount for expected services and provided detailed answers to customer questions.
Documented and scoped actions taken to resolve issues after service calls.
Supervised monetary transactions and changes while coordinating logistics to verify service dates.
Shit manager , 01/2011 - 06/2013 Einstein Bros Bagels – City, STATE,
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
Encouraged professional growth and talent development in associates to increase performance in all areas.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Education and Training
: , Expected in - Broward College - Fort Lauderdale, FL GPA:
Associate Degree in Nursing: , Expected in 01/2016 - Broward College - Fort Lauderdale, FL GPA:
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