Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
To secure an Administrative Assistant position that requires strong attention to detail, exceptional written and oral communication skills, as well as problem-solving skills, while allowing for contribution to the overall success of the department/company. Over ten years of experience providing support to sales/marketing teams, Vice Presidents, and Human Resources departments. Proficient in most Microsoft desktop applications including Excel, Word, and PowerPoint as well as QuickBooks and Salesforce. .
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
07/2014 to Current
HR Assistant Atlas World Group, Inc. Saint Louis, MO,
  • Processing paperwork for background checks, new hires and terminations.
  • Accurate and timely entry of payroll for over three hundred employees to ensure that payroll deadlines are met and errors are minimized.
  • Utilize strong attention to detail skills to ensure that all paperwork submitted by units is complete and accurate so as to be in compliance with company procedures and state laws.
  • Follow through with any unit that has not submitted or completed all necessary paperwork for background checks, new employees, or terminations.
  • Act as a liaison between the HR department and the various units throughout the country.
05/2013 to 06/2014
Office Assistant Mercy Medical Center - Canton Canton, OH,
  • Utilized strong attention to detail skills in order to ensure accurate data entry of purchase orders, payroll, accounts payables, accounts receivables and inventory adjustments.
  • Applied effective written and verbal communication skills in order to act as a liaison between customers and various departments to ensure the proficiency of workflow.
  • Timely and accurate entry of new contracts and addendums in support of SolarFlair's customers and the sales team.
  • Provided administrative support to the Controller through quarterly closes preparation, bank account reconciliations, credit card reconciliations and various duties as assigned.
  • Created marketing pieces for various departments for personnel recruitment.
  • Performed various HR functions including coordinating paperwork and providing a review of benefits and company policies for newly hired employees, updating employee information in both QuickBooks and Paychex to ensure accuracy with payroll, PTO, certifications and licenses, and contact information.
  • Coordinated and wrote policy and procedure manuals for the Human Resources and Finance departments.
  • Reviewed OSHA requirements and implemented safety standards based on these requirements.
09/2012 to 04/2013
Clinical Trial Coordinator Boston Medical Center Boston, MA,
  • Editing and proofreading study protocols and informed consent forms in order to ensure consistency and accuracy while effectively communicating the clinical trial outline and the subject's roles and responsibilities within the trial.
  • Developed marketing materials that would reach out to and compel potential subjects to inquire about participation in a clinical trial to investigate the benefits of an all-natural protein complex supplement for those suffering with osteoarthritis or osteoporosis.
  • Researching and coordinating advertising outlets, including but not limited to, print, social media, and direct mail in order meet patient recruitment goals while staying within budget.
  • Created a tracking system in order to determine the return on investment of placed advertisements.
  • Reduced per patient recruitment costs by 25% by identifying and following through with low and no-cost advertising opportunities.
  • Evaluating subjects to determine their eligibility for participation while informing them about the study supplement.
03/2011 to 09/2012
Contracted Proposal Writer Oneblood Tampa, FL,
  • Wrote and prepared proposals for clients in the pharmaceutical and medical device industries highlighting ThreeWire's services to help meet patient enrollment goals for clinical trials.
  • Spoke with and listened to customers to determine patient recruitment goals and needs in order to craft a comprehensive proposal and act as a liaison between the customer and the ThreeWire team.
  • Researched therapeutic areas and customer products in order to determine ThreeWire services and products that would best meet the needs of the customer.
  • Prepared and gained budget approval for services and products to be proposed.
  • Developed a rate card that incorporated each departments' services and products in order to provide pricing consistency and accuracy.
10/2008 to 02/2011
Sales Representative/Cashier Emcor Group, Inc. Texas City, TX,
  • Provided customer service by assisting customers with purchases and informing them about promotions and sales.
  • Assisted customers with purchases at the cash register by providing an accurate and expeditious transaction.
  • Upsold merchandise by bringing attention to products that complemented current purchases.
08/2006 to 10/2008
Telerecruiter Rhode Island Blood Center City, STATE,
  • Contacted blood donors by phone with the intention of scheduling an appointment for a blood donation.
  • Scheduled appointments by utilizing the Blood Center's on-line system.
  • Advised donors on any questions or concerns that they may have had about giving blood.
  • When necessary, filled out pending eligibilities on donors who were unable to donate at that time.
07/2003 to 02/2004
Marketing Coordinator Comprehensive NeuroScience City, STATE,
  • Reviewed study protocols and used as a basis for writing and designing advertisements.
  • Introduced niche-marketing plans in order to increase the number of patients being recruited while reducing costs.
  • Assessed and determined the return on investment for advertising efforts.
  • Prepared proposals for additional advertising dollars and presented to the sponsor.
  • Prepared, reviewed, and scheduled print, radio, and television advertising.
  • Explored the feasibility, effectiveness, and cost of new advertising opportunities.
  • Tracked advertising efforts and budgets utilizing MS Access and MS Excel.
  • Negotiated contracts with all the forms of media being used.
  • Supported remote sites by preparing marketing materials and monthly marketing strategies.
Expected in 1 1
Associates Degree:
Eastern Nazarene College - ,
Expected in 1 1
Bachelor's Degree:
- ,
accounts payables, accounts receivables, administrative support, advertisements, advertising, attention to detail, benefits, budgets, budget, cash register, contracts, Controller, credit, clients, customer service, data entry, designing, direct mail, Editing, Finance, forms, Human Resources, HR, inventory, marketing strategies, marketing plans, marketing, marketing materials, MS Access, MS Excel, natural, payroll, personnel, policies, pricing, proofreading, proposals, proposal, protocols, QuickBooks, radio, recruitment, Researching, safety, sales, scheduling, phone, television, verbal communication skills, workflow, written

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School Attended

  • Eastern Nazarene College

Job Titles Held:

  • HR Assistant
  • Office Assistant
  • Clinical Trial Coordinator
  • Contracted Proposal Writer
  • Sales Representative/Cashier
  • Telerecruiter
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  • Associates Degree
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