Exceptional Customer Service - over six years of experience working in a customer service field .
Performs well in high stress situations.
Proficient in Microsoft Word, Excel, Power Point, and Outlook.
Ability to typed 70 wpm.
Assisted in data entry for new hire employees.
Sorted incoming mail.
Answered customers and employee questions via phone or email.
Shredded confidential employee and company files.
Filed and organized employee information.
Kept a clean and organized working space for staff.
Received and directed visitors.
Created spreadsheets and presentations.
Assisting brides in finding their wedding dress for their wedding day.
Providing outstanding customer service.
Engaging with customers in a sincere and friendly manner.
Establishing and developing strong relationships with customers.
Recommending merchandise to customers based on their needs and preferences.
Setting individual sales goals and increased overall store sales.
Maintaining the visual and operational standards of the store.
Assisting in the purchasing of gowns for the store.
Forecasting current trends in the bridal industry.
Creating spreadsheets of inventory for Bridal Market.
Maintaining a strict budget for the inventory in the store.
Organizing and planning events for Brothers For A Cause golf tournaments, Christmas parties and 5k marathons.
Contacting local PG County schools and women's shelters about items that they may need for the current year.
Marketing events for the organization to people in the community.
Creating advertisement and tickets for the event.
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