Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Human Resources Generalist with a strong work ethic, commitment to build company culture, has worked with HR for over 7 years. Dependable and dedicated to quality work, including strong organizational skills and being able to prioritize tasks. Serves with a caring heart, provides attention to detail, and is interested in going the extra mile. Looking for a challenging and permanent position that will utilize learned experience and education within HR Management and provide an opportunity to grow within a well-known, established organization.

  • HRIS
  • ATS
  • Employee Relations
  • Recruitment and Interviewing
  • Hiring and Retention
  • Timesheet Review
  • HR Policies and Procedures
  • Employment and Labor Laws
  • Microsoft Office Suite
  • Payroll Processing
  • Benefit Administration
  • Onboarding
Work History
HR Administrative Assistant, 10/2022 - Current
Coca-Cola New York, NY,
  • Serves as the initial POC (point of contact) for benefits administration including new hire enrollments, claims resolution, change reporting and communicating benefit information to over 300 employees.
  • Communicate and interact with outside agency representatives, organization personnel or other parties regarding Human Resources administrative functions (i.e., unemployment requests/inquiries, Worker’s Compensation Claims, drug testing, physicals, employment verifications, benefits subrogation or other informational requests daily.
  • Maintains Human Resources Information System (HRIS) records for 300+ exempt and nonexempt employees. Generates reports related to benefits, attrition/vacancy reports, employment actions, etc. on daily basis.
  • Index, classify, code, enter, update, file and/or retrieve records, charts, reports or documents and perform routine file maintenance by identifying deficiencies, checking for missing information or replacing worn materials as needed.
  • Responsible for processing benefit, compensation and other HR related documentation (i.e., PANs, direct deposits, tax changes, etc.)
  • Implement strategies for recruitment with employment efforts such as job postings, screenings, etc.
  • Prepared monthly, weekly and daily logs using Microsoft Office Suite.
  • Assisted with on-boarding process of 10 new hires in one month.
  • Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
HR Generalist, 08/2015 - 03/2020
Curaleaf Ann Arbor, MI,
  • Finalized new hire information into HRIS, recorded terminations, and processed employee changes and updates for over 300 employees.
  • Maintained confidentiality with over 50 employees regarding issues, such as harassment allegations, work complaints, or other employee concerns, resulting in 100% employee relationship satisfaction.
  • Processed employee federal, state, and local tax setup, direct deposit information, voluntary employee benefit contributions, mandated garnishments, and other deductions that are accurately maintained in the Kronos HR payroll system.
  • Strengthened employee retention by approximately 25% by implementing a new employee referral program.
  • Sourced candidates through social media platforms, job fairs, etc.; handled approximately 20-25 requisitions at a time, resulting in over 50 successful hires.
  • Ensured accuracy of payroll files and timely submittal to payroll vendor through Kronos on weekly basis by working closely with supervisors and managers.
  • Established strong team member relations at all levels and provided support for people development, coaching and mentoring with a focus on teamwork and inclusion.
  • Presented 20+ orientation sessions about employee benefits and time and attendance using Microsoft PowerPoint.
HR Assistant, 02/2013 - 08/2015
East Tennessee Children's Hospital Knoxville, TN,
  • Documented human resources records and maintained confidentiality of sensitive personal information for over 200 employees.
  • Initiated new hire training and orientation for over 500 full-time employees, resulting in at least 10% higher employee retention.
  • Provided resolution of escalated issues such as time and payroll corrections, and pay discrepancies resulting in 100% satisfaction.
  • Managed new employee onboarding and ensured all pre-employment documents were processed within 48-72 hours.
  • Composed meeting schedules, and orchestrated company events for 500+ employees and family members.
  • Analyzed and submitted payroll through Kronos for over 200 hourly and salaried employees.
  • Advised and informed over 200 employees of the details of the company benefits programs; managed annual open enrollment and employee benefits onboarding needs.
  • Spearheaded off boarding by sending out and collecting exit surveys from employees who have resigned from the company; followed up in one week with any feedback that needed to be researched.
Staffing Specialist, 02/2011 - 02/2013
Challenge Unlimited Great Lakes, IL,
  • Created and updated job ads on various recruiting sites to source and attract approximately 100+ new candidates.
  • Recruited both hourly and salaried roles by inviting over 100 prospective candidates to apply to qualified requirements.
  • Performed as a liaison for employee relations questions and concerns, resulting in 35% lower turnover rates.
  • Collaborated with team members in performing daily office work, including timesheet processing and payroll for 1000+ candidates while performing customer service both in person and over the phone.
  • Assessed over 200 applicants’ relevant knowledge, skills, soft skills, experience, and aptitude by phone screenings and resume evaluations.
  • Utilized job boards, networking, ATS, social media and other recruitment channels to find top talent, averaging 50-60 requisitions per year.
MBA: Human Resources Management, Expected in 05/2022
Murray State University - Murray, KY,
Bachelor of Integrated Studies: Communications, Expected in 12/2019
Murray State University - Murray, KY,
Associate of Applied Science: Computer And Information Sciences, Expected in 05/2013
Hopkinsville Community College - Hopkinsville, KY

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School Attended

  • Murray State University
  • Murray State University
  • Hopkinsville Community College

Job Titles Held:

  • HR Administrative Assistant
  • HR Generalist
  • HR Assistant
  • Staffing Specialist


  • MBA
  • Bachelor of Integrated Studies
  • Associate of Applied Science

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