Housing Specialist II Resume Example

Supportive Housing Specialist with extensive application engagement and dedicated service skills. Bilingual professional with skill to maintain accurate records, schedule appointments and handle various administrative responsibilities. Offering sixteen years of hands-on experience locating housing opportunities to meet client needs in San Luis Obispo, CA and Las Vegas, NV. Collaborative and diligent individual proficient in Yardi, Rent Cafe and Microsoft Office.

• Used Microsoft Excel to develop caseload tracking spreadsheets.
• Used Bilingual abilities to provide forms, email, voicemail and translation services to Spanish speaking customers in order to facilitate access to housing programs
• Used Bilingual abilities to provide Spanish to English translation services for Housing Authority personnel, facilitating exemplary customer service to Spanish speaking residents, participants and landlords.

Housing Specialist Certification through Nan McKay

I am a disabled United States Air Force Veteran. I have had the privilege to work with homeless veterans in the San Luis Obispo County Area. While employed at the Housing Authority San Luis Obispo, I worked closely with CAPSLO SSVF workers assisting veterans to obtain and maintain eligibility for housing. Because HASLO works in conjunction with all community partners in this area, I am proud to have worked with CAPSLO, VA, PSHH, THMA and other such entities, to help, not only veterans and their families, but a large array of all families who are eligible and in need of housing programs in our community. I believe it is an important team effort for all agencies to work together to respond and tackle our current housing crisis.