Multi tasking skillsÂ
Polite phone skills
"People" person
Friendly, Dependable, and Trustworthy
Quick Learner
Computer skills
Hard worker
Excellent math skills
Detail oriented
Â
- Member of the Elizabeth Barrett Browning Literary Society(Sorority)
Atlanta, GA, 10/2000 - 09/2014
Housing and Occupancy Specialist for Section 8 clients and Homeless Veterans. Responsible for the Administration of the new Case Management Services for area Veterans seeking Housing Assistance. Briefed clients on the policies and procedures coming on to the Section 8 program. Provided case management services for 302 clients in Section 8 and approximately 70 Homeless Veterans. Processed eligibility documents. Completed monthly rent evaluations. Handled problems with clients and Landlords. Politely answered phones approximately 50-60 times daily, returned phone calls, brought clients in for Fraud meetings and Annual Recertification meetings each month. Had excellent phone and "people" skills winning the trust of clients and applicants alike. Responsible for putting together a fraud case with the HUD OIG Office of Denver to prosecute and convict Landlord and client which recovered thousands of dollars for our office. Re-did all dead files in main filing area and cleaned-up current filing area for A-K files.
City, STATE, 1997 - 10/2000 Managed the daily operations of a 60 unit Tax Credit apartment complex. Selected applicants from applications, processed credit checks and background checks for the best applicants to move-in. Completed monthly rent evaluations and Annual Recertification for eligibility for Tax Credit Property. Processed evictions for non-compliance and non-payment of rent. Supervised 1 other office person, 1-2 Maintenance people, and various contractors. Collected rents and paid all bills and invoices. Handled the daily problems and complaints from tenants. Completed work orders for Maintenance and ordered and purchased all supplies needed. Completed Annual Budgets for the coming year. Gained the loyalty and respect of my tenants, area contractors and Regional and Area Managers of Bowen Property Mgt. co. in Portland, Oregon.
City, STATE, 04/1994 - 11/1996 Managed daily operations of a low-income 60 unit apartment complex working with 5 area Indian Tribes. See job description for Apt. Mgt. of Brush Meadow.
City, STATE, 08/1984 - 09/1989 Administrative assistant to Manager of the Service Center in Virginia Beach Navy Exchange. Answered phones, completed daily and monthly sales reports, hired and managed personnel in the Gas Lanes, responsible for daily accounting of all monies, bank deposits, and closing the Lanes. Completed gas surveys of surrounding stations and set prices for gas lanes. Ordered all fuels. Worked in booths and on the sales floor to cover breaks and any absent workers. Responsible for time cards for gas lane personnel and Mechanics' time sheets. Â
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Length
- Personalization
- Target Job
Resume Overview
School Attended
- Bob Jones University
Job Titles Held:
- Housing Specialist/Case Manager Section 8
- Manager
- Manager, Low Income HUD Complex
- Administrative assistant and superviser @ Service Center
Degrees
- Bachelor of Arts
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
