LiveCareer-Resume

Housing Specialist resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Passionate Housing Specialist with [ 10 ] years of experience. Detail-oriented worker adept at finding housing solutions quickly for all types of applicants. Successful at reviewing applications, verifying assets and assisting in housing transitions. Attentive and adaptable Housing Officer skilled in effective property management. Expert in fulfilling legal and contractual obligations to tenants and leaseholders. History of success in demanding environments. Support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.

Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success. Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Operational budgeting
  • Progress evaluations understanding
  • Cross-functional collaboration
  • Effective customer communication
  • Organization
  • Client meetings
  • Employee supervision and motivation
  • Retail inventory management
  • Outstanding communication skills
  • Project management
  • MS Office proficient
  • Staff training and development
  • Reliable
  • Employee training
  • Program implementation
  • Performance improvements
Experience
Housing Specialist, 10/2020 - Current
City Of South Gate South Gate, CA,
  • Advised on policy development and assisted in community program implementation.
  • Educated clients on options to assist in making informed decisions.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.
  • Provided information to access financial assistance, legal aid or housing.
  • Collaborated with other professionals to assess client needs.
  • Documented services and collected required data for evaluation.
  • Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Implemented property inspection procedures to maintain compliance with housing codes.
  • Performed statistical collection to track tenant communication and applicant data.
Store Manager, 06/2020 - 10/2021
Ezcorp, Inc. Madison, TN,
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Updated and maintained store signage and displays.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Store Manager, 06/2018 - 05/2020
Ezcorp, Inc. Marion, IN,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Established store tactics and strategies to achieve operational performance and sales goals.
Housing Specialist, 02/2009 - 08/2016
City Of South Gate South Gate, CA,
  • Assessed eligibility of applicants in accordance with predetermined criteria to fill vacancies.
  • Assisted clients with permanent housing transitions.
  • Educated clients on lease and rental agreements.
  • Verified assets and income for applicants.
  • Communicated with housing managers and rental agencies on behalf of clients.
  • Maintained residential tenancy agreements for renewal or termination following program guidelines.
  • Implemented property inspection procedures to maintain compliance with housing codes.
  • Performed statistical collection to track tenant communication and applicant data.
  • Investigated key breaches of tenancy contracts.
Education and Training
Associate of Business Administration: , Expected in
-
Delgado Community College - New Orleans, LA
GPA:
Early Childhood Education: Early Childhood Education Degree, Expected in
-
Delgado Community College - New Orleans, LA
GPA:
Certifications
  • Income and Rent Calculation Certified
  • Housing Quality Standards Specialist Certified
  • Housing Choice Voucher Specialist Certified

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Delgado Community College
  • Delgado Community College

Job Titles Held:

  • Housing Specialist
  • Store Manager
  • Store Manager
  • Housing Specialist

Degrees

  • Associate of Business Administration
  • Early Childhood Education

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: