Housing Specialist resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Links
www.linkedin.com/in/Jessica-Claire-706ab85b
Professional Summary
Multi-talented, tenacious and lifelong Euclid resident seeking the position of Manager- Community Development within the City of Euclid. Successful at taking on diverse project tasks to meet tight deadlines. Hands-on and analytical problem solver with excellent communication, planning and decision-making skills.
Skills
Leadership
Economics
Geographic Information Systems
Grant writing
Staff management
Strong interpersonal skills
Conflict resolution
Training and development
Data Analysis
Project management
Issue resolution
Mentoring and coaching
Public speaking
Courteous demeanor
Effective team player
Work History
Housing Specialist, 08/2012 to Current Behavior Health Network – Greenfield, MA,
Assist landlords and tenants with information on Ohio Landlord/Tenant Law and filings of various motions, answer/counterclaims, complaints, objections, and restraining orders
Supervise Offenders on Community Control, enforcing conditions of probation and documenting progress in electronic case management system
Communicate with people from various cultures and backgrounds, using active listening and interpersonal talents to ensure consistency
Utilize fact-checking and research skills in extensive presentence investigation reports
Assist defendants with identifying various grants, loans, and programs aimed at bringing properties into compliance
Inspect properties before Court to check for potential violations and speak with neighbors to document concerns
Communicate with lien holders for release of liens, assisting in providing clear title for potential transfer of derelict properties to beneficial owners
Established helpful relationships with elected officials, institutions, community members
Collaborate with city inspectors, elected officials, institutions, and community members in bringing about compliance with properties before Court
Utilize public-speaking skills while testifying in Court and during presentations on court initiatives at community events
Supervisor- Special Events, 08/2016 to 09/2020 Sp Plus Corporation – El Segundo, CA,
Recruit, train, supervise, motivate, and evaluate employee performance during ingress and egress of traffic flow in garage
Ensure shift is fully staffed with trained employees for effective flow of both vehicular and pedestrian traffic through garage for large and small events alike
Ensure satisfaction of customers as main point-of-contact during all special events
Maintain strong interpersonal skills through customer interactions
Maintain close communication with Severance Hall staff to make necessary adjustments, ensuring full parking spaces are available during large events
Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
Monitor employee performance and provided coaching and constructive guidance to address areas of concern
Established training lead to ease in traffic flow, allowing for smooth transition of ingress and egress traffic
Lead Community Organizer, 03/2009 to 07/2012 ESOP- Empowering And Strengthening Ohio's People – City, STATE,
Developed grassroots leadership through Direct-Action Organizing
Led grassroots coalition in persuading City of Cleveland to demolish over 50 derelict properties in Mt. Pleasant neighborhood
Led collaboration between city of Cleveland residents and 4th District Police, resulting in publicized drug raids
Led efforts against slumlords in city of Cleveland, resulting in property clean-ups, payments of capias warrants owed, and repairs to derelict properties
Responsible for building of partnerships and collaborations with elected officials, institutions, and organizations
Coordinated public meetings and organized protests, pushing organization's public agenda
Supervised and led campaigns in collaboration with other organizers in Cleveland and satellite offices throughout Ohio
Wrote and distributed informational papers, gave out representative contact information and educated community members about specific issues
Recruited and managed volunteer teams
Gathered opinions and support from grass-roots supporters to solidify group position
Coordinated successful community outreach events in southeast neighborhoods in city of Cleveland
Commercial District Assistant, 08/2007 to 02/2009 Northeast Shores Development Corporation – City, STATE,
Assisted in research and planning of community development efforts along major thoroughfares within North Shores Collinwood neighborhood of Cleveland, Ohio
Researched, completed and submitted successful grant proposal to Cuyahoga Arts and Culture, funding prominent public art structure in North Collinwood
Led urban planning process on reconstruction of Euclid Beach Fishing Pier
Assisted business owners in generating funds for exterior renovations of storefronts along East 185th Street business district
Assisted Executive Director in completion of Community Development Block Grant application for 2008 fiscal year
Education
B.A: Urban Studies, Expected in 05/2008 Cleveland State University Maxine Goodman Levin College of Urban Affairs - Cleveland, OH, GPA:
Majored in Urban Studies
Graduated cum laude
Coursework in Contemporary Urban Issues, Urban Planning, and GIS
Associate of Arts: , Expected in 2005 Cuyahoga Community College - Highland Hills, Ohio, GPA:
Coursework in Micro and Macro Economics, Organizational Behavior, and Business Management
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Resume Overview
School Attended
Cleveland State University Maxine Goodman Levin College of Urban Affairs