housing choice voucher specialist fss ho area a resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Resourceful with background providing office management, customer and administrative support. Experience scheduling meetings, maintaining calendars, answering phones and updating databases. Proficient in various software and report generation. Flexible hard worker ready to learn and contribute to team success. Self-directed commended as productive and organized individual. Excellent project management acumen with logical approach to work. Gifted in identifying problems and developing practical solutions. Skilled communicator with strong customer service capabilities.

  • File and data retrieval systems
  • Document control
  • Project assistance
  • Data entry
  • Accounts payable and receivable
  • Customer service
  • Relationship building
  • Organization
  • Report creation
  • Recordkeeping and bookkeeping
  • Account balancing reconciliation
  • Accounting support
  • Account balancing
  • Cash deposit preparation
  • Accounting skills
  • Editing and proofreading
  • Data entry documentation
  • Excel spreadsheets
  • Sensitive material handling
  • Database entry
  • Report generation
  • Spreadsheet development
6-2018 to 12/2021
Housing Choice Voucher Specialist / FSS-HO, Area a Tennessee Valley Regional Housing Authority City, STATE,

Served as the initial point of contact for Housing Choice Voucher (HCV) applicants. Determined applicants eligibility and placement on the waiting list in accordance with the HCV Administrative Plan; determined applicable rents; processed required occupancy forms and activities. Was responsible for the performance of general clerical duties including typing, filing and operating office machines and equipment. Interviewed applicants and completed applications for rental assistance and assisted with the Housing Quality Standards inspection programs. Assisted with promotion and administrative of the Family Self-Sufficiency program and the Mortgage Assistance Program. Was in charge of Housing Choice Voucher Portability and coordination necessary documentation between TVRHA and receiving Housing Authority.

Receipted and reviewed applications for Housing Assistance, verified families income and other factors relating to eligibility and amount of assistance, and maintenance of a waiting list as required.

Issuance of Vouchers to eligible families and notification of families determined to be eligible.

Determination of amounts of Total Tenant Payment, determination of amounts of housing assistance payments; explanation of program procedures to owners including those who have been approached by Voucher holders.

Provision of housing information to assisted families and referral of such families to appropriate Social Service Agencies upon request. Managed and resolved applicant complaints to support positive experiences.

Reexamination of family income, composition, and extent of exceptional medical or other unusual expenses, and redeterminations, as appropriate, of the amount of Total Tenant Payment and amount of housing assistance payment in accordance with HUD established schedules and criteria.

Obtain 3rd party verifications from employer, public assistance agencies etc to obtain needed information and documentation to process application and re-examinations.

Initiates the paper work for portable tenants, and coordinates the necessary the necessary documentation between TVRHA and receiving Housing Authority.

Insure that persons telephoning or visiting the office are spoken to courteously, and treated in a manner which will reflect favorably upon the Housing Authority.

In absence of HCV Clerk typist, assists in answering the telephone and acts a receptionist.

In absence of Housing Choice Voucher Managers, assists with the daily work and procedures of that Voucher Manager.

Prioritized and organized tasks to efficiently accomplish service goals.

08/2013 to 07/2018
50058 Coordinator Tennessee Valley Regional Housing Authority City, STATE,
  • Entered and completed 50058 forms to HUD. Used data input interface to transcribe information from physical source document into HUD database.
  • Entered HQS Inspections from the Inspectors and communicated with them.
  • Identified, and corrected any errors reported on the 50058 forms from the Housing Choice Voucher Managers and HQS inspections with compliance of HUD regulations.
  • Communicated with coworkers regarding incorrect 50058s and HQS Inspections.
  • Identified and corrected data entry errors to prevent duplication.
  • Managed administrative processes and prepared key reports and documentation.
  • Delivered key projects on-time by effectively managing resources.
02/2004 to 07/2013
Accounting Secretary Tennesse Valley Regional Housing Authority City, STATE,
  • Verified and processed accurate and timely financial transactions, invoices and purchase orders within institution's financial system.
  • Coordinated annual budget process by gathering, organizing and formatting budget requests from departments and submitted detailed proposals for management review.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Compiled accounting data and created reports and excel spreadsheets.
  • Generated accounting reports to present decision-makers with valuable data.
  • Prepared monthly and year-end closing statements, financial documents and invoices.
  • Investigated and resolved discrepancies in monthly bank accounts.
  • Collaborated extensively with auditors during preliminary and year-end audit processes.
  • Maintained accurate accounts for cash, fixed assets and other transactions.
  • Assisted Accounting Department with month-end and year-end close activities.
  • Analyzed balance sheets for mistakes and inaccuracies.
  • Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Education and Training
Expected in to to
Corinth High School - Corinth, MS,
Expected in to to
Certifications: Housing Choice Voucher Program
Housing of Urban Development - ,

Certified in Fraud Detection.

HCV Management Certification.

Certified in Rent Calculations.

  • Association for Project Management (APM)
  • Certified in Fraud Detection.
  • Certified HCV Management.
  • Certified in Rent Calculations.

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Resume Overview

School Attended

  • Corinth High School
  • Housing of Urban Development

Job Titles Held:

  • Housing Choice Voucher Specialist / FSS-HO, Area a
  • 50058 Coordinator
  • Accounting Secretary


  • GED
  • Certifications

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