LiveCareer-Resume

house manager family nanny resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills
  • Activity Supervision
  • Staff Meeting Coordination
  • Issue Resolutions
  • Supply and Inventory Management
  • Policy Enforcement
  • Activities Oversight
  • Team Supervision
  • Facility Security
  • Staff Training
  • Staff Communication
  • Facility Oversight
  • Social Integration
  • Critical Thinking
  • Microsoft Word
  • Good Decision Making
  • Time Management
  • Problem Solving
  • Verbal and Written Communication
  • Creative Thinking
  • Regulating Schedules
Education and Training
Port Huron High School Port Huron, MI Expected in 06/1988 High School Diploma : - GPA :
Experience
Bimbo Bakeries Usa - House Manager/Family Nanny
The Dalles, OR, 04/2015 - Current
  • Offered positive reinforcement and taught life skills regarding chores and cooking .
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Created nurturing, safe environments to promote emotional, social and
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Researched food allergies to understand and provide care and oversight.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Enforced rules to teach good manners and maintain safe environment.
  • Supported household operations by completing laundry, cooking meals and performing light cleaning.
  • Employed positive guidance strategies to encourage children and improve behavior.
Kohls Department Store - Overnight Stock/Area Supervisor
City, STATE, 02/1999 - 03/2016
  • Kept areas clean, neat and inspection-ready to comply with product guidelines.
  • Monitored employee work and determined benchmarks for performance indicators.
  • Established area team schedule and planned production.
  • Maintained shipping documentation, manifests and receipts with Microsoft and Excel.
  • Delegated work to staff, setting priorities and goals.
  • Managed 30+ employees.
  • Trained, managed and motivated employees to promote professional skill development.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Counted and balanced registers.
  • Directed and supervised staff performance.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Used Point of Sale register system to complete transactions.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Identified appropriate solutions to minimize issues and quickly solve problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
  • Managed 30 or more employees.
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Managed daily operations, client relations and IT.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Super Kmart Center - Shipping and Receiving/Jewelry Manager
City, STATE, 04/1994 - 02/1999
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed business performance data and forecasted business results for upper management.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Recruited and trained new employees to meet job requirements.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Produced thorough, accurate and timely reports of project activities.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Assigned work and monitored performance of project personnel.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Proposed or approved modifications to project plans.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Sears Roebuck And Company - Shipping and Receiving Clerk
City, STATE, 10/1988 - 04/1994
  • Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
  • Monitored merchandise received and shipped from facility in computer system.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Prepared documentation to track and report on damaged or missing items.
  • Maintained work areas and kept organized.
  • Unloaded and received incoming shipments, inspected packages for damage and routed packages to next destination according to documentation.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Documented damaged, inaccurate or missing products and reported to management.
  • Organized storage areas to maximize movement and minimize labor.
  • Placed products and rotated stock per established standards.
  • Opened and inspected packages received and routed to merchandise stocking or requisitioning department.

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Resume Overview

School Attended

  • Port Huron High School

Job Titles Held:

  • House Manager/Family Nanny
  • Overnight Stock/Area Supervisor
  • Shipping and Receiving/Jewelry Manager
  • Shipping and Receiving Clerk

Degrees

  • High School Diploma

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