hospitality assistant resume example with 14+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Entrepreneurial Marketing Executive passionate about building productive relationships with clients, partners and team members. New customer acquisition expert who emphasizes a mix of online and offline marketing strategies. Well-versed in identifying market trends and customer needs to create highly-target marketing campaigns.
Areas of Expertise
  • Brand development
  • Multi-media marketing
  • CRM understanding
  • Account management
  • Customer service-oriented
  • Enthusiastic team player
  • Advertising
  • Project management
  • Event Planning and Execution
  • Organizational Skills 

  • Microsoft Office proficiency
  • Social media knowledge
  • Appointment setting
  • Database management
  • Meeting planning
  • Scheduling
  • Client account management
  • Print and electronic media
  • Deadline-driven
  • Strategic planning

  • Gage's Pages Non-Profit 501 (c)3 Organization -Currently serve on Board of Directors -Raised more than $5000 in donations and grant money to fund Gage's Page's.
  • Promoted from Receptionist to Executive Assistant to VP & President/Marketing Coordinator after 9 months of employment.
  • Conceptualized and launched the new company website, and brand redesign, which led to a increase in sales.
  • Increased office organization by developing more efficient filing system and customer submittal process. Successfully planned and executed corporate meetings, lunches and special events for groups of 20+ employees
  • Supported Vide President & CEO through personal document management, calendar organization and collateral preparation for meetings. + employees.
06/2015 to Current Hospitality Assistant Medstar Health | Catonsville, MD,
  • Assist in charity events, memberships, all club events. 
  • Promoted positive customer and associate relations through courtesy, service and professional appearance.
  • Assisted guests with any special requests during their visits.
  • Processed cash, credit card and voucher payments.
  • Made engaging connections with guests to create loyalty.
03/2013 to Current Marketing Director Deschutes Brewery | Phoenix, AZ,
  • Identified, developed and evaluated marketing strategies based on knowledge of company objectives and market trends.
  • Managed new product and content releases.             
  • Promoted brand awareness through SEO optimization and attractive web design.
  • Responsible for making sure media outlets received creative and engaging briefs for internal and external agencies.
  • Streamlining all marketing campaigns via ALL social media sites and poduced engaging online marketing campaigns.
03/2012 to 06/2016 6th Grade Teacher Denison ISD | City, STATE,
  • Instructed through lectures, discussions and demonstrations in Reading, Writing and Social Studies.
  • Assigned lessons and corrected homework.
  • Attended a variety of professional development workshops centered on learning goals, classroom management, student motivation and engaging learning activities.
  • Facilitated activities that developed students' physical, emotional and social growth.
  • Encouraged students to be understanding with others.
  • Used positive reinforcement methods to redirect poor behavior.
  • Worked with an average of 18 students per class.
  • Conducted small group and individual classroom activities with students based on differentiated learning needs.
  • Participated in ongoing staff training sessions.
11/2006 to 02/2012 Inside Sales Coordinator/Executive Assistant to VP&President ACS Manufacturing | City, STATE,
  • Reported directly to VP of Sales and put in charge of sales offices, when Outside Sales team not in office.
  • Developed a new company website, in order to create an updated online presence.
  • Updated website on a daily basis, as well all advertising and marketing brochures/trade show handouts.
  • Created and distributed all submittal paperwork to VP/CEO for each project.
  • Streamlined submittal package process for customers.
  • Planned weekly production meetings for all project managers.
  • Created and delegated timelines for each project manager per project.
Expected in 2011 Bachelor of Arts | Advertising/Marketing/PR Southeastern Oklahoma State University, Durant, OK GPA:
Minor in Organizational & Strategic Communication
President's Honor Roll, Fall 2010-Spring 2011
Deans List, Fall 2010- Spring 2011
Member of KSSU Radio Club
Advertising Campaigns Academic Achievement Award
Coursework in Marketing, Advertising, Public Relations 
Social Media and Communications coursework
Public Relations coursework
Expected in 2005 Associate of Arts | Advertising/Public Relations/Marketing Texas Tech University, Lubbock, TX GPA:
Member of RaiderComm Club
Member of Kappa Delta Sorority
Worked @ Texas Tech Athletics (Corporate Sponsorships)
Technical Skills
Marketing Strategies, Microsoft Office, Multi-Lined Phones, Organizational Skills, Scheduling, Web Design

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Resume Overview

School Attended

  • Southeastern Oklahoma State University
  • Texas Tech University

Job Titles Held:

  • Hospitality Assistant
  • Marketing Director
  • 6th Grade Teacher
  • Inside Sales Coordinator/Executive Assistant to VP&President


  • Bachelor of Arts
  • Associate of Arts

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