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Hope of the Valley Resume Example

Resume Score: 80%

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HOPE OF THE VALLEY
Summary

Outgoing front desk receptionist with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Adaptable in any job setting. Ready for new job opportunity's. Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Skills
  • Scheduling and calendar management
  • Professional and mature
  • Customer service
  • Scanning and copying
  • Supervision
  • Communications
  • Understands medical procedures
  • Charting expertise
  • Venipuncture and phlebotomy
  • Inventory and supply management
  • Advanced anatomy knowledge
  • Proper sterilization techniques
  • Wound care and irrigation
  • First aid
  • Patient scheduling
  • Quick problem solver
  • Calm and level-headed under duress
  • Phlebotomy
  • General housekeeping ability
  • Makeup application
  • Professional beauty demonstration
  • Products knowledge
  • Application techniques
  • Skin types
  • Contouring understanding
  • Product knowledge
  • Beauty tool sanitization
  • Social skills
  • Retail merchandising expertise
  • Money Transfer Systems
  • Sales expertise
  • Basic math
  • Team building
  • Problem resolution
  • Planning
  • Customer assistance
  • Payment processing
  • Product recommendations
  • Training and mentoring
  • Merchandise restocking
  • Credit and cash transactions
  • Issue resolution
  • Cash register operation
  • Effective customer upselling
  • Customer greeting
  • ID verification
Experience
Hope of the Valley |Sales floor - Lancaster, CA|10/2020 - 01/2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Created attractive product displays to enhance customer experiences and boost sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Supported training and development of new staff on company policy, procedures and sales tactics.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Developed creative merchandising displays to achieve optimum visibility on key products.
  • Increased purchase totals by recommending additional items based on stated customer preferences and budget targets.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Front Desk Receptionist|Rudy's makeup academy - North Hollywood, CA|02/2016 - 12/2016
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Kept counter and display areas in clean and neat fashion.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Accomplished and surpassed sales goals on regular basis.
Medical Assistant|Dr.Chung Medical office - Glendale, CA|07/2006 - 08/2007
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Monitored patient stability by checking vital signs and weight.
  • Scheduled appointments for patients via phone and in person.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Answered appointment calls to streamline office operations.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Interviewed patients to verify information, record medical history and confirm purpose of visit.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Furnished supplies, support and assistance to medical staff and patients for unit-specific procedures.
  • Escorted patients to examination rooms and documented medical histories.
  • Contacted pharmacies to submit and refill patients' prescriptions.
Education and Training
Dr.ChungMaric College |Panorama City, CA|06/2006Medical Assistant Certificate: Medical Assisting
Ruby's Makeup Academy|North Hollywood, CA|08/2015Certified Makeup Artist: Beauty School
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Sales floor
  • Rudy's makeup academy
  • Dr.Chung Medical office

School Attended

  • Dr.ChungMaric College
  • Ruby's Makeup Academy

Job Titles Held:

  • Hope of the Valley
  • Front Desk Receptionist
  • Medical Assistant

Degrees

  • Medical Assistant Certificate : Medical Assisting
    Certified Makeup Artist : Beauty School

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