Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
BA Degree in Psychology with experience in working with families of of diverse ethnic and cultural groups in the community without being judgemental. Highly motivated and compassionate about working and helping with the lives and well being of at risk families and individuals.
Highlights
Advocate for Families
Conduct Small Groups
Professional Presentation
Volunteer
President of Social Committee
AmeriCorps
Accomplishments
Certificates:
Domestic Violence, Mental Health First Aid USA, First Aid/CPR, Child Abuse & Neglect Mandated Reporter, Child Abuse Reporting Booster, Engaging and Motivating Clients, Child Abuse Prevention Ages and Stages Questionnaires ASQ and ASQ-SE, School Readiness, Nurturing Parenting Program, HIPAA, Cultural Diversity
Experience
08/2012 to 07/2016Home VisitorPacific Asian Consortum In Employment (Pace) | Los Angeles, CA,
Conduct regularly scheduled home visits to assigned families, to provide the
Nurturing Parenting Program to parents and children in their homes.
Conduct screens and assessments with families.
Work with families to empower them to engage in problem solving. Provides support, education/ information, and
provides parents with age appropriate parenting and positive discipline techniques. Provide community resources,Â
Advocate for and act as a liaison for families with existing community services and
agencies.
Complete documentation such as; Face to Face reports, Family Nurturing Plan, Multi Disciplinary
Resource Team forms, Immunization Records, Critical Incident Reports, CPS
reports, etc.
2011 to 2012Office/Program AssistantHarris County Dept Of Education | Houston, TX,
Record keeping, maintaining office filing and record keeping systems; enters, edits, and retrieves data; processes forms such as employee time sheets, deposit forms,courier distribution logs, and; maintains databases,
records, confidential files and other related information for department needs.
Document Preparation produces letters, memos, spreadsheets ,and agendas
from straight copy, rough draft, or oral instructions; completes
forms, and other documents; submits print requests.
Answers and routes telephone calls; conveys information both orally and in writing; scheduling and coordinates meetings in office or courthouse real estate auction
for supervisor; provides materials, and initiates requests for information when required
2010 to 06/2010Program AssistantNational Vision | Englewood, CO,
Office duties such as, answering phones, making copies and faxing, scheduling appointments, filing charts, and creating survey. Schedules meetings
or special events and answers questions from the community or donors.
Assists in the creation of promotional materials or
solicitations/informational mailings. Occasionally, did ride along with social worker to families homes.
07/2007 to 07/2008Coordinator Marketing OpsVerizon Wireless | City, STATE,
Customer retention, meet, and exceed monthly sales and retention objectives. Qualify and close prospective customers, and recommend appropriate wireless solutions with regard to price plans, enhanced services, handsets and accessories. Maintain and grow existing customer base and manage churn. Call on existing customers for contract renewals and accurately process customer sales order. All applicable training/meetings were attended to better service the customers needs.
05/2003 to 2004Administrative AssistantChild And Family Institute | City, STATE,
Performing office duties in a timely and efficient way. Filing client's information into files, working in file room, type documents, inbound/outbound calls, transfer calls to the right specialists. Set-up training/meetings, create flyers for classes. Data entered into the computer system.
Education
Expected in 2010Associate Of Arts | PsychologyAmerican River College, Sacramento, CAGPA: Psychology
Expected in 2016Bachelor of Arts | PsychologyNational University, Rancho Cordova, CAGPA: Psychology
Skills
Accounting, Bookkeeping, Case Management, Customer Service, Parent Educator, Educational Instructor, General Office, Excel, Microsoft Office, Power Point, Public Speaking, Facilitator, Trainer
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