Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Senior C.E.O and outstanding performer in Remodeling and carpentry within construction. Proven success in leadership, operational excellence and organizational development with clear understanding of elements of Remodeling business. Recognized for inspiring management team members to excel and encouraging creative work environments. Experienced General Contractor with over twenty years of experience in Residential Remodeling/New Construction. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Credit card processing
  • Audit coordination
  • Staff management
  • Pricing structures
  • Picking and packing
  • Presentations and public speaking
  • Budgeting
  • Program leadership
  • Undeliverable mail handling
  • HVAC systems
  • Staff leadership
  • Supply ordering
  • Profitability and revenue generation
  • Production monitoring
  • Promotions planning
  • Billing and coding
  • Process and procedure development
  • Order preparation
  • Workplace safety
  • Tool repair and maintenance
  • Production schedule adherence
  • Team leadership
  • Account maintenance
  • Blueprint interpretation
  • Cleaning equipment operations
  • Project design
  • System maintenance and repair
  • Assembly procedures
  • Order taking
  • Performance assessments
  • Safe equipment operations
  • Recordkeeping and reporting
  • Operational improvements
  • Troubleshooting and resolution
  • Materials preparation
  • Payment coordination
  • Labor agreements
  • Shipping coordination
  • Samples comparison
  • Mail handling
  • Pipe installation
  • On-site demonstrations and training
  • Project requirements
  • Balance sheets
Work History
Home Remodeler, 08/1999 to Current
Lennar Corp.,Vancouver, WA,
  • Collaborated with materials purchasing specialist to meet production requirements and quality standards
  • Lead team with all project requiring close cooperation among members to share information and develop solutions to meet broad array of deliverables
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Cultivated and nurtured relationships with customers in strategic vertical markets to support ongoing definition of differentiated product value
  • Conceptualized and designed abstract ideas, built plans, and delivered details to CMO
  • Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact
  • Save $ by researching and implementing cost-saving initiatives and creating fresh new approaches to long-standing problems
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
  • Collected requirements from end-customers and business partners for product upgrades, added features and new product development
  • Maintained on-time and under-budget project completion with in budget
Estimater, 08/1999 to Current
Sal's RemodelingCity, STATE,
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
  • Initiated outbound administrative requests by phone and in writing to accomplish positive results
  • Developed product and solution positioning, messaging by prospective buyer role and methods to overcome competitive objections
  • Conducted field visits and met corporate customers for business development
  • Determined and recommended methods to address improvement opportunities
  • Developed and executed plans to monitor standard process adherence
  • Supervised production planning while using appropriate tools and analysis for smooth production output
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards and adhere to accuracy standards
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Investigated and resolved customer complaints to foster satisfaction
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Received incoming calls and messages and addressed or triaged phone requests
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Adhered to established policies, procedures and compliance for satisfactory audit rating
  • Created and managed knowledge base to offer staff and customers immediate informational access to products, services and organization
  • Offered pricing and feature recommendations to management and cross-functional teams
  • Minimized costs and maximized returns resulting in original budget plan and time frame
  • Developed standard operating procedures and document workflows for current and future process steps
Project Coordinator, 08/1999 to Current
Sal's RemodelingCity, STATE,
  • Kept projects on schedule by managing deadlines and adjusting workflows as needed
  • Formulated complete project plans and coordinated engineering, design and shop drawing efforts
  • Tracked all hours and expenses to keep project on task and within budgetary parameters
  • Coordinated presentations for customers and project members detailing project scope, progress and results, keeping all entities well-informed of milestones and goals
  • Oversaw onboarding and mentorship, planned and executed meetings and developed project documentation
  • Transitioned projects from estimation and pre-construction phase to well-defined project execution plan
  • Planned and arranged meetings with external organizations and individuals, enabling all parties to meet and discuss project progress
  • Checked compliance of company safety plan and delivered recommendations to address regulatory issues
  • Collaborated with project owners and team members to set ambitious but achievable goals
  • Held construction progress and regular status meetings with project team
  • Achieved maximum cost effectiveness by providing value engineering for construction means and methods
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments
  • Consulted with clients to define objectives and develop scopes
  • Kept project on schedule and within budget while serving as project leader
  • Interviewed, hired and trained new workers
  • Maintained zero site accidents and lost work days for twenty years
  • Formulated quality assurance and safety standards to comply with construction plans
  • Developed cost estimates, procured equipment and tracked construction progress to efficiently complete large scale projects
  • Remained up-to-date on best housing and building practices and negotiated pricing and schedules
  • Managed small to medium sized commercial construction projects by working effectively with general contractors, subcontractors, engineers, architects and other project stakeholders
GED: , Expected in 05/1984
El Paso Community College - El Paso, TX

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School Attended

  • El Paso Community College

Job Titles Held:

  • Home Remodeler
  • Estimater
  • Project Coordinator


  • GED

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