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home healthcare coordinator manager resume example with 12 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

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Hardworking, reliable and compassionate healthcare professional with over 10 years hands-on and supervisory experience in fast-paced residential and community settings, caring for a diverse group of individuals with chronic physical, emotional and mental health illnesses

Skills
  • Medication administration
  • Sound decision-making
  • Personal and professional integrity
  • CPR and BLS certified
  • Relationship and team building
  • Cultural sensitivity
  • Care plan management
  • Interdisciplinary teamwork
  • Crisis intervention
  • Patient education and counseling
  • Problem-solving
  • Case management experience
Experience
02/2020 to Current
Home Healthcare Coordinator/Manager The Home For Little Wanderers Keene, NH,
  • Recruit and hire qualified candidates to fill open staff positions.
  • Assign tasks to associates to fit skill levels and maximize team performance.
  • Establish and create training programs to enhance employee knowledge of best practices, resulting in improved patient satisfaction.
  • Delegate work to staffs, setting priorities and goals.
  • Review employee performance and deliver constructive feedback to improve performance.
  • Attend each individual’s Person Centered Plan (PCP) meeting while serving as their representative and sometimes mouthpiece
  • Advocate for residents and ensure delivery of high-quality care
  • Schedule medical appointments for residents and sometimes accompany them to the appointments to provide collateral information
  • Ensure timely and accurate completion of State and organization mandated documentations
  • Complete staff daily schedules and timesheets for payroll
  • Complete other supervisory activities and/or direct patient care as required
02/2017 to Current
Home Health Care Provider/Manager Bethel Divine Health Services City, STATE,
  • Foster relationships with residents and work with new residents to optimize acclimation and ease transition to new living environment.
  • Respond to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Assist patients with limited physical abilities with ADLs
  • Assist patients with physical disabilities to foster independence while still closely monitoring safety at all times.
  • Administer prescribed medications under the guidance of a Registered Nurse
  • Provide mental and emotional support to keep clients happy and healthy.
  • Provide care for patients with Gastronomy Tube, Nasogastric Tube, Tracheostomy, Diabetes, Pressure ulcers, Chronic Kidney Disease, Mental illness and other chronic medical conditions.
  • Transport patients to medical appointments as needed.
  • Plan and prepare meals based on established nutritional plans.
  • Observe patients' vital signs and report abnormal values to RN
06/2012 to 08/2017
Residential Counselor Chimes City, STATE,
  • Interfaced with residents to address and resolve complaints or grievances.
  • Helped residents living with Autism, Intellectual Disability, Asperger's, OCD, Eating Disorders, Anxiety Disorders, Psychotic Disorders and Mood Disorders with personal needs.
  • Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
  • Ensured appropriate clinical information is communicated when patients are referred to specialists.
  • Supported patients by identifying and addressing mental health challenges.
  • Completed vital sign monitoring, medication administration, diet, exercise and patient behavior assessments.
  • Worked as part of a multidisciplinary team working closely with nurses, therapists, psychiatrists and managers to modify patients' Care/Behavioral plan when needed.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Cultivated relationships with patients, discussing ways to help improve overall health
12/2010 to 05/2017
Home Health Care Provider Probity Health City, STATE,
  • Assisted patients with ADLs included but not limited to bathing, dressing, grooming and toileting
  • Helped patients with meal preparations, cleaning, laundry and other household chores.
  • Ran errands for clients and transported them to medical appointments.
  • Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
  • Administered all necessary medications as directed by care plan and delegating nurse.
  • Developed rapport with each patient to facilitate best possible care and assistance.
  • Monitored clients' progress to report necessary changes.
  • Administered personal care to clients within private home settings and championed patient independence and well-being.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Delivered individualized care to each patient.
  • Followed physician orders when providing care and monitoring client's well-being, safety and comfort.
  • Obtained vital signs and blood glucose readings and immediately communicated abnormal values to delegating nurse
Education and Training
Expected in 08/2022
Master of Science: Mental Health Awareness & Healthcare Admin
Grand Canyon University - Phoenix, AZ
GPA:
Expected in 10/2019
Bachelor of Science: Psychology
Grand Canyon University - Phoenix, AZ
GPA:
Expected in 05/2015
Associate of Science: Early Childhood Development
Baltimore City Community College - Baltimore, MD
GPA:

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Resume Overview

School Attended

  • Grand Canyon University
  • Grand Canyon University
  • Baltimore City Community College

Job Titles Held:

  • Home Healthcare Coordinator/Manager
  • Home Health Care Provider/Manager
  • Residential Counselor
  • Home Health Care Provider

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Science

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