Hardworking, reliable and compassionate healthcare professional with over 10 years hands-on and supervisory experience in fast-paced residential and community settings, caring for a diverse group of individuals with chronic physical, emotional and mental health illnesses
Skills
Medication administration
Sound decision-making
Personal and professional integrity
CPR and BLS certified
Relationship and team building
Cultural sensitivity
Care plan management
Interdisciplinary teamwork
Crisis intervention
Patient education and counseling
Problem-solving
Case management experience
Experience
Home Healthcare Coordinator/Manager, 02/2020 - Current The Home For Little Wanderers – Keene, NH,
Recruit and hire qualified candidates to fill open staff positions.
Assign tasks to associates to fit skill levels and maximize team performance.
Establish and create training programs to enhance employee knowledge of best practices, resulting in improved patient satisfaction.
Delegate work to staffs, setting priorities and goals.
Review employee performance and deliver constructive feedback to improve performance.
Attend each individual’s Person Centered Plan (PCP) meeting while serving as their representative and sometimes mouthpiece
Advocate for residents and ensure delivery of high-quality care
Schedule medical appointments for residents and sometimes accompany them to the appointments to provide collateral information
Ensure timely and accurate completion of State and organization mandated documentations
Complete staff daily schedules and timesheets for payroll
Complete other supervisory activities and/or direct patient care as required
Home Health Care Provider/Manager, 02/2017 - Current Bethel Divine Health Services – City, STATE,
Foster relationships with residents and work with new residents to optimize acclimation and ease transition to new living environment.
Respond to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Assist patients with limited physical abilities with ADLs
Assist patients with physical disabilities to foster independence while still closely monitoring safety at all times.
Administer prescribed medications under the guidance of a Registered Nurse
Provide mental and emotional support to keep clients happy and healthy.
Provide care for patients with Gastronomy Tube, Nasogastric Tube, Tracheostomy, Diabetes, Pressure ulcers, Chronic Kidney Disease, Mental illness and other chronic medical conditions.
Transport patients to medical appointments as needed.
Plan and prepare meals based on established nutritional plans.
Observe patients' vital signs and report abnormal values to RN
Residential Counselor, 06/2012 - 08/2017 Chimes – City, STATE,
Interfaced with residents to address and resolve complaints or grievances.
Helped residents living with Autism, Intellectual Disability, Asperger's, OCD, Eating Disorders, Anxiety Disorders, Psychotic Disorders and Mood Disorders with personal needs.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Ensured appropriate clinical information is communicated when patients are referred to specialists.
Supported patients by identifying and addressing mental health challenges.
Worked as part of a multidisciplinary team working closely with nurses, therapists, psychiatrists and managers to modify patients' Care/Behavioral plan when needed.
Documented patient interactions in compliance with HIPAA requirements.
Cultivated relationships with patients, discussing ways to help improve overall health
Home Health Care Provider, 12/2010 - 05/2017 Probity Health – City, STATE,
Assisted patients with ADLs included but not limited to bathing, dressing, grooming and toileting
Helped patients with meal preparations, cleaning, laundry and other household chores.
Ran errands for clients and transported them to medical appointments.
Assisted patients by answering questions and offering help with health system coordination, patient rights and privacy of personal information.
Administered all necessary medications as directed by care plan and delegating nurse.
Developed rapport with each patient to facilitate best possible care and assistance.
Monitored clients' progress to report necessary changes.
Administered personal care to clients within private home settings and championed patient independence and well-being.
Worked to improve patient outlook and daily living through compassionate care.
Delivered individualized care to each patient.
Followed physician orders when providing care and monitoring client's well-being, safety and comfort.
Obtained vital signs and blood glucose readings and immediately communicated abnormal values to delegating nurse
Education and Training
Master of Science: Mental Health Awareness & Healthcare Admin, Expected in 08/2022 - Grand Canyon University - Phoenix, AZ GPA:
Bachelor of Science: Psychology, Expected in 10/2019 - Grand Canyon University - Phoenix, AZ GPA:
Associate of Science: Early Childhood Development, Expected in 05/2015 - Baltimore City Community College - Baltimore, MD GPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
