Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Can count on me to be there to help anyone with any questions, issues, concerns or requests. I am very reliable and always a hard working employee, striving to improve and always willing to learn new things. Keeping a smile on my face and making sure everyone in my care feels comfortable and take care of to the highest potential.

Skills
  • Behavior redirection
  • Compassionate client care
  • Client safety and first aid
  • Supervision
  • Team building
  • Communication Skills
  • Training & Development
  • Decision-making
  • Planning
  • Flexible
  • Problem resolution
  • Conflict resolution
Education and Training
Woodhaven High School Flat Rock, MI Expected in 06/2015 High School Diploma : - GPA :
Advanced Care Training, Nursing School Farmington Hills, MI Expected in 10/2021 Graduate : CNA - GPA :
Experience
Prospect, Inc. - Home Health Caregiver
Hartsville, TN, 02/2020 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with bathing, dressing, exercising and incontinence care.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Managed patient transportation and appointment scheduling.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
  • Assisted clients with daily personal care activities.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Interacted with clients to offer companionship by leading engaging conversations and activities.
  • Completed household duties, including washing dishes, laundry, floors, changing bed linens and sanitizing bathrooms.
  • Completed errands and grocery shopping for clients.
Columbia Country Club - Banquet Server
Chevy Chase, MD, 12/2015 - 12/2020
  • Prepared serving and appetizer trays and setting tables in setup for events.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Addressed concerns or complaints quickly to improve service and experience.
  • Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
  • Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
  • Educated guests on meals during by answering questions and bringing special orders.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
Bretton Woods Rec - Front Desk Attendant
Germantown, MD, 09/2015 - 12/2015
  • Managed front desk, greeting all visitors.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall service and engagement.
  • Received incoming calls and answered all questions about facility.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Arranged special accommodations for guests to maintain optimal satisfaction.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Completed end-of-day reporting and balanced registers to maintain financial accuracy.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Trenton Athletic Club - Daycare Worker
City, STATE, 05/2015 - 12/2015
  • Enforced rules to teach good manners and maintain safe environment.
  • Read aloud and played alphabet games to encourage early literacy.
  • Implemented warning and timeout strategies to encourage good behavior.
  • Tidied up, washed hands and assisted children in bathroom.
  • Discussed developments, behavior and concerns with parents or guardians.
  • Introduced learning activities and imaginative play materials for children to explore and manipulate.
  • Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
  • Secured indoor and outdoor premises to protect children.
  • Cared for 10+ children at a time, ages 1 year to 12 years.

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Resume Overview

School Attended

  • Woodhaven High School
  • Advanced Care Training, Nursing School

Job Titles Held:

  • Home Health Caregiver
  • Banquet Server
  • Front Desk Attendant
  • Daycare Worker

Degrees

  • High School Diploma
  • Graduate

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