Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Can count on me to be there to help anyone with any questions, issues, concerns or requests. I am very reliable and always a hard working employee, striving to improve and always willing to learn new things. Keeping a smile on my face and making sure everyone in my care feels comfortable and take care of to the highest potential.
Skills
Behavior redirection
Compassionate client care
Client safety and first aid
Supervision
Team building
Communication Skills
Training & Development
Decision-making
Planning
Flexible
Problem resolution
Conflict resolution
Education and Training
Woodhaven High SchoolFlat Rock, MIExpected in 06/2015 – –High School Diploma: - GPA:
Advanced Care Training, Nursing SchoolFarmington Hills, MIExpected in 10/2021 – –Graduate:CNA - GPA:
Experience
Prospect, Inc. - Home Health Caregiver Hartsville, TN, 02/2020 - Current
Maintained clean and well-organized environment for client happiness and safety.
Assisted clients with bathing, dressing, exercising and incontinence care.
Helped clients stay happy and healthy by providing mental and emotional support.
Improved patient outlook and daily living through compassionate care.
Tracked and reported clients' progress based on observations and conversations.
Managed patient transportation and appointment scheduling.
Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
Organized games and other activities to engage clients and offer mental stimulation.
Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
Assisted clients with daily personal care activities.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Interacted with clients to offer companionship by leading engaging conversations and activities.
Completed household duties, including washing dishes, laundry, floors, changing bed linens and sanitizing bathrooms.
Completed errands and grocery shopping for clients.
Columbia Country Club - Banquet Server Chevy Chase, MD, 12/2015 - 12/2020
Prepared serving and appetizer trays and setting tables in setup for events.
Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
Addressed concerns or complaints quickly to improve service and experience.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Collaborated with kitchen staff to deliver food smoothly, adapting service based on customer requests and kitchen readiness.
Educated guests on meals during by answering questions and bringing special orders.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
Handled payment processing and provided customers with receipts and proper bills and change.
Managed customer complaints and rectified issues to complete satisfaction.
Addressed and welcomed large volume of guests to business per day, improving overall service and engagement.
Received incoming calls and answered all questions about facility.
Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
Arranged special accommodations for guests to maintain optimal satisfaction.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Completed end-of-day reporting and balanced registers to maintain financial accuracy.
Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns and developing creative solutions to guest concerns.
Trenton Athletic Club - Daycare Worker City, STATE, 05/2015 - 12/2015
Enforced rules to teach good manners and maintain safe environment.
Read aloud and played alphabet games to encourage early literacy.
Implemented warning and timeout strategies to encourage good behavior.
Tidied up, washed hands and assisted children in bathroom.
Discussed developments, behavior and concerns with parents or guardians.
Introduced learning activities and imaginative play materials for children to explore and manipulate.
Sanitized high-touch surfaces, including toys and tables to maintain clean, safe environment.
Secured indoor and outdoor premises to protect children.
Cared for 10+ children at a time, ages 1 year to 12 years.
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
