Friendly and efficient hard worker devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding customer service standards with strong skill in retaining product and service information to provide effective issue resolution.
Positive, upbeat customer service representative who brings more than five years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Focused customer service professional dedicated to meeting and exceeding customer expectations by delivering incomparable support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities. Guaranteed complete customer satisfaction with high-volume customer demands.
- Compassionate client care
- Team building
- Customer service
- Organization
- Communications
- Payment processing
- Cash drawer balancing
- Customer assistance
- Merchandising proficiency
- Product merchandising
- Opening and closing procedures
- Stock management
- Product management and pricing
- Documentation and recordkeeping
- Inventory management
- Retail sales
- Assessed customer product needs and interests in order to best recommend suitable items.
- Teamwork
Lebanon, TN, -
- Facilitated best care by developing strong and trusting rapport with patient.
- Improved patient outlook and daily living through compassionate care.
- Planned optimal meals based on established nutritional plans.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Documented client progress in charts and logbooks.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Furnished personal care to clients within private home settings and championed patient independence and well-being.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Greeted patients and families with an enthusiastic, and compassionate attitude.
- Transported clients to doctor's appointments and other related errands.
- Monitored and reported clients' progress; if applicable.
Roanoke, VA, -
- Facilitated best care by developing strong and trusting rapport with patient.
- Furnished personal care to clients within private home settings and championed patient independence and well-being.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Communicated with field staff to address issues and discuss solutions.
- Provided companionship, personal care and household management assistance to clients within private home settings.
- Scheduled on-call personnel to ensure adequate staff coverage.
- Engaged with patients through participation in Day-Hab activity, which helped boost mood and improve overall memory.
- Monitored and reported clients' progress.
- Improved patient outlook and daily living through compassionate care.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.
- Provided personalized home-care to clients and fostered independence and health.
- Monitored client behaviors and emotional states, reporting concerns to supervisor and documenting information in files.
Platte City, MO, -
- Helped customers find specific products, answered questions and offered advice.
- Operated cash register, collected payments and provided accurate change.
- Assisted with purchases, locating items and signing up for rewards programs.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Assisted co-worker with completing end-of-day counts and securing funds to prevent loss or theft.
- Monitored sales events to protect products, added new merchandise and rang up purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Promoted specific item options to drive sales and achieve add-on purchases.
City, STATE, -
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Assessed floor displays to determine which merchandise required restocking.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Picked up all boxes and related trash from sales floor.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Removed outdated and overripe items from stock to eliminate health risks.
- Secured products when transporting to different areas of store to prevent merchandise damage.
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Resume Overview
School Attended
- West Las Vegas High School
Job Titles Held:
- Home Health Caregiver
- Home Health Care Provider
- Cashier
- Overnight Stocker
Degrees
- High School Diploma
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