Home Caregiver Resume Example
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HOME CAREGIVER
Summary
Skills
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Experience
Home Caregiver, Phoenix Home Care And Hospice, August 2019-May 2020Rolla , MO
- Documented client progress in charts and logbooks.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
- Monitored and reported clients' progress.
- Transported clients to doctor's appointments and other related errands.
- Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
- Prepared high-quality nutritious meals for patients with digestive issues and dental conditions to promote better overall health and improve eating habits.
- Improved patient outlook and daily living through compassionate care.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
- Planned optimal meals based on established nutritional plans.
- Facilitated best care by developing strong and trusting rapport with patient.
- Engaged with patients through participation in physical therapy, speech therapy, and motor skills activity, which helped boost mood and improve overall memory.
- Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
- Helped clients stay happy and healthy by providing mental and emotional support.
- Assisted patients with such tasks as showering and making appointments each day to alleviate burden on family members.
- Fostered independence in disabled individuals while closely monitoring safety at all times.
- Furnished personal care to clients within private home settings and championed patient independence and well-being.
- Monitored client behaviors and emotional states, reporting concerns to Eddie Senior Health and documenting information in files.
Restaurant Manager, Cheddar's, January 2018-July 2019Port Arthur , TX
- Prepared weekly payroll to keep up with projected weekly revenue.
- Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
- Built revenue by delivering innovative catering services, leading region in catering sales.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
- Worked closely with team members, chef and cooks to determine menu plans for special events or occasions.
- Created new safety procedures manual that met local regulations and was disseminated to all kitchen staff.
- Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
- Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
- Developed and maintained exceptional customer service standards.
- Managed accounts payable, accounts receivable and payroll.
- Efficiently resolved problems or concerns to satisfaction of all involved parties.
- Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
- Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
- Mentored front of house personnel on company policies customer service techniques and professional communication.
- Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Public Safety Officer, Boyne Resorts, May 2012-May 2018East Grand Rapids , MI
- Enforced traffic and parking regulations.
- Performed firefighting, emergency response, rescue and medical aid duties.
- Administered first aid and artificial respiration to injured persons.
- Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
- Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
- Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
- Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to domestic violence, illegal drug distribution and other criminal problems.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Performed site evaluations, customer surveys and team audits.
- Answered no less than 30 calls per shift to answer customer questions.
- Collaborated with others to discuss new public safety and private public relationship opportunities.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Maintained updated jurisdictional knowledge through regular patrols and dispatching.
- Delivered exceptional response times to customer locations.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Improved customer satisfaction by finding creative solutions to problems.
Education and Training
High School DiplomaSchenectady High School, , CityStateJune 2006
Associate of ArtsPublic Affairs And Public Policy Analysis, , , Piedmont College, , CityStateAugust 2008
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Resume Strength
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Resume Overview
School Attended
- Schenectady High School
- Piedmont College
Job Titles Held:
- Home Caregiver
- Restaurant Manager
- Public Safety Officer
Degrees
- High School Diploma
Associate of Arts
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