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Home Caregiver Resume Example

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HOME CAREGIVER
Summary
Skills
  • Care plan management
  • Client safety and first aid
  • Client documentation
  • Compassionate client care
  • Behavior redirection
  • Case management experience
  • Quality program protocols
  • Knowledge of state regulations
  • Community activities
  • Problem resolution
  • MS Office
  • Project organization
  • Operational improvement
  • Team building
  • Supervision
  • Administrative support
  • Relationship development
  • Business operations
  • Inventory management
  • Organization
  • First Aid/CPR
  • Process improvement
  • Communications
  • Team management
Experience
Home Caregiver, Consumer Directed Choices, August 2019-May 2020Schenectady, NY
  • Documented client progress in charts and logbooks.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Monitored and reported clients' progress.
  • Transported clients to doctor's appointments and other related errands.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Prepared high-quality nutritious meals for patients with digestive issues and dental conditions to promote better overall health and improve eating habits.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
  • Planned optimal meals based on established nutritional plans.
  • Facilitated best care by developing strong and trusting rapport with patient.
  • Engaged with patients through participation in physical therapy, speech therapy, and motor skills activity, which helped boost mood and improve overall memory.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted patients with such tasks as showering and making appointments each day to alleviate burden on family members.
  • Fostered independence in disabled individuals while closely monitoring safety at all times.
  • Furnished personal care to clients within private home settings and championed patient independence and well-being.
  • Monitored client behaviors and emotional states, reporting concerns to Eddie Senior Health and documenting information in files.
Restaurant Manager, KFC-Yum!, January 2018-July 2019Morrow, GA
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
  • Built revenue by delivering innovative catering services, leading region in catering sales.
  • Communicated well andused strong interpersonal skills to establish positive relationships with guests and employees.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Worked closely with team members, chef and cooks to determine menu plans for special events or occasions.
  • Created new safety procedures manual that met local regulations and was disseminated to all kitchen staff.
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Assigned tasks and oversaw employees to ensure compliance with food safety procedures and quality control guidelines.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
  • Developed and maintained exceptional customer service standards.
  • Managed accounts payable, accounts receivable and payroll.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Public Safety Officer, TSP SECURITY SERVICES LLC, May 2012-May 2018Atlanta, GA
  • Enforced traffic and parking regulations.
  • Performed firefighting, emergency response, rescue and medical aid duties.
  • Administered first aid and artificial respiration to injured persons.
  • Responded to crimes in progress, initiating actions such as interrogation of suspects or medical aid for victims.
  • Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
  • Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
  • Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
  • Supported future criminal cases by preparing detailed and accurate reports related to accidents, crime disturbances and complaints.
  • Recognized by management for providing exceptional customer service.
  • Achieved cost-savings by developing functional solutions to domestic violence, illegal drug distribution and other criminal problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Performed site evaluations, customer surveys and team audits.
  • Answered no less than 30 calls per shift to answer customer questions.
  • Collaborated with others to discuss new public safety and private public relationship opportunities.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maintained updated jurisdictional knowledge through regular patrols and dispatching.
  • Delivered exceptional response times to customer locations.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
High School DiplomaSchenectady High School, , SchenectadyNYJune 2006
Associate of ArtsPublic Affairs And Public Policy Analysis, , , Piedmont College, , DemorestGAAugust 2008
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Resume Overview

Companies Worked For:

  • Consumer Directed Choices
  • KFC-Yum!
  • TSP SECURITY SERVICES LLC

School Attended

  • Schenectady High School
  • Piedmont College

Job Titles Held:

  • Home Caregiver
  • Restaurant Manager
  • Public Safety Officer

Degrees

  • High School Diploma
    Associate of Arts

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