Home Caregiver Resume Example Jennifer Kennedy

HOME CAREGIVER

Summary

Committed Healthcare professional bringing [6] years of proven success in healthcare roles. Dedicated to providing client safety and comfort through continuous focused care. Skilled in assisting with daily living activities and meal preparation with passion for community contribution.

Personable and dedicated Customer Service Representative with extensive experience in [Sales] industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Positive, upbeat [Customer Service Representative] brings more than [6] years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills

Care plan management
Compassionate client care
Client safety and first aid
Client documentation
Behavior redirection
Knowledge of state regulations
Relationship development

Communications
Organization
Planning and coordination
Problem resolution
Customer service
Supervision

Experience

Home Caregiver | 12/2018 to 04/2020
Jennifer Kennedy - Anniston , AL

Documented client progress in charts and logbooks.
Improved patient outlook and daily living through compassionate care.
Facilitated best care by developing strong and trusting rapport with patient.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.
Prepared high-quality nutritious meals for patients with [Diabetes] and [GI] conditions to promote better overall health and improve eating habits.
Transported clients to doctor's appointments and other related errands.
Helped clients stay happy and healthy by providing mental and emotional support.
Furnished personal care to clients within private home settings and championed patient independence and well-being.
Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Monitored and reported clients' progress.
Monitored client behaviors and emotional states, reporting concerns to [RN] and documenting information in files.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Engaged with patients through participation in [Physical] activity, which helped boost mood and improve overall memory.
Maintained clean and well-organized environment to promote client happiness and safety.

Home Health Care Assistant | 03/2015 to 09/2018
Visiting Angels - Birmingham, AL

Maintained clean and well-organized environment to promote client happiness and safety.
Administered necessary medications as directed by care plan.
Improved patient outlook and daily living through compassionate care.
Provided patients with transportation to and from doctor appointments.
Supervised medication administration, personal hygiene and other activities of daily living.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Monitored and reported clients' progress.
Facilitated best care by developing strong and trusting rapport with patient.
Maintained patient hygiene by administering bedpans, urinals, baths and shaves.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Engaged with patients through participation in [Physical] activity, which helped boost mood and improve overall memory.
Delivered high level of assistance with cooking, meal preparation and shopping.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Planned optimal meals based on established nutritional plans.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Customer Service Representative | 08/2014 to 05/2017
Call Center Services Inc. - Hoover , AL

Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Answered [75]+ inbound calls per day and directed to designated individuals or departments.
Educated customers on special pricing opportunities and company offerings.

Education and Training

Jacksonville State University - Jacksonville, AL

GED

05/2014

Resume Overview

Companies Worked For:

Jennifer Kennedy
Visiting Angels
Call Center Services Inc.

School Attended

Jacksonville State University

Job Titles Held:

Home Caregiver
Home Health Care Assistant
Customer Service Representative

Degrees

Home Caregiver Resume Example

Resume Score: 80%

Resume Overview

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