Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Understanding of computer processes, customer relations and multi-line telephone systems.

Offering three years of experience in efficient front desk management.

Prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs for a full staff.

Maintain office schedules and clerical support with efficient, well-organized operational assistance.

Skillfully maintain supplies and equipment to support staff requirements. Well-versed in managing files, updating documents and producing business correspondence.

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication.

Positive and upbeat with strong relationship-building abilities. Multi-faceted and resourceful with expertise in finding solutions to scheduling issues and resolving customer and team conflict. Detail-oriented Records Adept at coordinating digital and physical records for administrative purposes.

Highly organized and hardworking with clear focus on maintaining efficient and accurate operations.

  • Typing Speed 80+ WPM
  • Proofreading
  • Extensive vocabulary
  • Report writing
  • Schedule management
  • Multi-line phone proficiency
  • Culturally competent care
  • Adept at managing deadlines
  • Client relations aptitude
  • Self-directed
  • Results-oriented
  • Excellent communication skills
  • Strong interpersonal skills
  • Pleasant demeanor
Work History
04/2015 to Current Home Caregiver Phoenix Home Care And Hospice | Elkland, MO,
  • Provide extensive personal and medical cares for clients to help support a consistent lifestyle with the patients health and comfort as top priority in the home.
  • Assess need for, ordered, obtained and interpreted appropriate lab tests.
  • Take vitals, prepare and administer insulin injections and other medications as needed.
  • Assist or provide hygiene care for patients unable to do so.
  • Provide wound care for surgical/personal wounds, including debriding, cleaning, flushing, medicating and infection prevention.
  • Organize patient schedules to coincide with appointments, social lives, other workers as well as our own schedules as needed.
  • Provide a safe, sanitary and organized environment, including housekeeper duties, animal sitter/caregiver, basic light safety maintenance (shoveling snow, assuring floors are dry, etc.)
  • Act as advocate for all patient rights.
03/2012 to 04/2015 Owner Swope Health | Kansas City, KS,
  • Provided professional, friendly and engaging service.
  • Engaged in continuous multi tasking, between cooking, cleaning, waitressing and bartending while providing quick, friendly consistent service.
  • Stayed up to date and licensed on all safety and sanitation policies to uphold proper health standards.
  • Provided daily assistance to other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Addressed diner complaints with kitchen staff and served replacement menu items promptly.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Inventoried and restocked items throughout day.
03/2008 to 03/2009 Newspaper Editor Department Of Justice | Littleton, CO,
  • Wrote and edited long- and short-form local stories in my own column provided by the editor in charge consisting of submitted or my own original stories, updates, events and civil organizations.
  • Wrote content involving social involvement, keeping customers updated and engaged.
  • Understood and adhered to content best practices.
  • Prioritized workflow and managed schedules to deliver completed projects under deadline.
  • Concurrently managed three writing projects with strict deadlines.

02/2004 to 12/2005 Secretary Kirby Enterprises | City, STATE,
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Sorted, opened and routed incoming correspondence and deliveries.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Answered and directed calls using multi-line switchboard.
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to [Number] company employees by copying, faxing and filing documents.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Expected in 2002 GED | Marquette Senior High School, Marquette, MI GPA:
  • Consistent GPA of 3.7.
  • Typing speed of 80+ WPM.
  • 2 Years of French
  • 1 Year of Spanish
  • Emphasis in Professional Editing classes in advanced placement and college prep classes while attending night school as well as high school.
  • Completed required night school courses for GED to attend more CP classes with intentions of pursuing a Psychology degree.
  • Attended classes/programs developed between Marquette Senior High and Northern Michigan University for advanced early education opportunities for Psychology and Journalism.
Expected in 2005 Certified Nurses Aide | Healthcare Iron County Medical Care Facility, Crystal Falls, MI GPA:

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School Attended

  • Marquette Senior High School
  • Iron County Medical Care Facility

Job Titles Held:

  • Home Caregiver
  • Owner
  • Newspaper Editor
  • Secretary


  • GED
  • Certified Nurses Aide

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