home and kids lead resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Customer-oriented sales professional with 8 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Committed with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Store Opening and Closing
  • Teamwork and Collaboration
  • Customer Service
  • Stocking and Receiving
  • Verbal and Written Communication
  • Problem-Solving
  • Time Management
  • Merchandising
  • Sales Goals Attainment
  • Policy and Procedure Adherence
  • Customer Needs Assessment
  • Flexible Schedule
  • Engaging with Diverse Customers
  • Inventory Management
  • Product Demonstrations
  • Sales and Promotions
  • Store Policies and Procedures
  • Building Customer Loyalty
  • Meeting Sales Goals
  • Loss Prevention
  • Merchandising and Display
  • Locating Merchandise
  • Item Ticketing and Pricing
  • Product Knowledge
  • Excellent Written and Verbal Communication
  • Safety and Cleanliness Standards
  • Computer Proficiency and Microsoft Office
  • Security Practices
  • POS Software
  • Exceeding Customer Expectations
  • Energy and Physical Stamina
  • Returns and Exchanges
  • Attention to Detail
  • Available Nights, Weekends and Holidays
  • Merchandise Receiving and Handling
  • Payment Processing
  • Ability to Lift 40 pounds
11/2015 to 01/2023 Operations Manager Applied Industrial Technologies, Inc. | Midlothian, IL,
  • Developed initiatives for process improvement and reviewed and assessed ongoing operations.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Resolved challenges associated with company, vendors and telecoms.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Generated performance and labor strategies to compete in new and existing markets.
  • Collaborated with managers to determine mission and values and plan for short and long-term goals.
  • Motivated and evaluated personnel for performance improvement and goal achievement.
  • Crafted operations best practices using audits and project management team feedback.
  • Conducted periodic assessments to evaluate company's financial performance.
  • Enforced federal, state, local and company rules for safety and operations.
  • Collaborated with team leaders on quality audits.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Responded to information requests from superiors, providing specific documentation.
  • Managed scheduling, training and inventory control.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Monitored resource use to achieve set goals within budget constraints.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Supported accident investigations and prepared related paperwork.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
01/2004 to 09/2007 Front and Back Office Medical Assistant Hyatt Hotels Corp. | Columbus, OH,
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Responded to patient callbacks and phone-in>
  • Cleaned and maintained medical equipment following procedures and standards.
  • Organized charts, documents and supplies to maintain team productivity.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education and Training
Expected in 05/2002 to to High School Diploma | Willits High School, Willits, CA GPA:

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Resume Overview

School Attended

  • Willits High School

Job Titles Held:

  • Operations Manager
  • Front and Back Office Medical Assistant


  • High School Diploma

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