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holistic health practitioner resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Passionate, warm-hearted employee with over 20 years of experience in the customer service industry. Excellent reputation for resolving problems and improving customer satisfaction. Experience living abroad and working in the military led to being minded and able to connect with and relate to many types of people. A fast learner and committed to delivering exceptional experiences and services.

Skills
  • Excellent Communication
  • Customer Oriented
  • Warm and Welcoming
  • Calm and Patient During Stress and Pressure
  • Attention to Detail
  • Analytical and Critical Thinking
  • Interpersonal Communication
  • Good Telephone Etiquette
  • Flexible and Adaptable
  • Creative Problem Solving
Work History
Holistic Health Practitioner, 11/2013 to Current
Securitas Security Services Usa, Inc.Roseville, MN,
  • Successfully managed holistic health care business, helping clients find balance and satisfaction in their lives.
  • Spoke both English and Spanish to communicate with diverse cultures.
  • Collaborated with healthcare team to support continuity of care and coordination of services.
  • Planned and implemented treatment programs for selected patients based on evaluation results.
  • Re-evaluated ongoing therapy to institute changes in management plan.
  • Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Booked appointments, answered phones, greeted clients, handled payments and created client service tickets.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed safe and effective exercise programs for class members.
  • Maintained positive relationships with class members through personalized and knowledgeable service.
  • Cultivated positive relationships with participants by interacting with group during fitness classes.
  • Led up to 10 classes per week.
  • Kept studio area safe, organized and comfortable for students.
  • Retained knowledge of studio offerings, programs and pricing to promote brand and guide registration.
  • Worked with interdisciplinary treatment team to develop treatment plans.
  • Introduced meditation, guided imagery, breathing techniques to patients and families.
  • Carried out day-day-day duties accurately and efficiently.
Operations Specialist, 01/2008 to 07/2011
US NavyCity, STATE,
  • Collected, arranged and input information into database system.
  • Generated reports of findings to help management with making key decisions.
  • Assisted with tactical planning by compiling and evaluating important operations and intelligence data.
  • Maintained Common Operational Picture using Global Command and Control System-Maritime.
  • Helped implement disaster plans, coordinating teams and resources to swiftly respond to problems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
Waitress and Hostess, 01/2004 to 12/2007
Various RestaurantsCity, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Kept detailed payment records throughout shift to complete cash and card payments.
Education
Certificate: Yoga, Expected in to Kripalu Center For Yoga And Health - Lenox, MA,
GPA:
Degree in Progress : Psychology, Expected in to Sophia Learning - ,
GPA:
Certificate: Massage Therapy, Expected in 06/2017 to Northeast Institute of Whole Health - New Hampshire,
GPA:
Languages
English:
Native or Bilingual
Negotiated:
Spanish:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • Kripalu Center For Yoga And Health
  • Sophia Learning
  • Northeast Institute of Whole Health

Job Titles Held:

  • Holistic Health Practitioner
  • Operations Specialist
  • Waitress and Hostess

Degrees

  • Certificate
  • Degree in Progress
  • Certificate

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