Customer Service-
-Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.
-Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience as well as making the business grow exceptionally.
-Upbeat and flexible. Computer analysis and technical support for 2 yrs as well with communication skills with 2 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
-Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 2 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.
Computer Repair and Analysis-
-Computer Basis proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware.
- Basic skills in Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques.
-Innovative thinker with a knack for diagnosing computer problems quickly and accurately.
Fast Food-
- 2 yrs experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.
-Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.
Basic Mechanics-
-Self-motivated Machinist determined to produce and repair all mechanical equipment with precision and keen attention to detail.
- Hobby Mechanic with outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods.
Technical Support-
-Technical Support Representative skilled at resolving complex customer service issues in a timely manner.
-Analytical person to adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.
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-Consistently exceeded daily sales targets with an average of $ 50 in sales each day.
-Routinely helped as many as 50 to 60 customers each day in a high-volume retail outlet.
-Computed Data Reports- provided required weekly, monthly and quarterly reports listing sales figures and client track records.
-Efficiently machined small and large parts to tolerances of [<number>] or less.
-Proposed process changes that significantly improved quality and efficiency.
-Work on cars, trucks, motorcycles for a hobby of mine. Severely smart about the details and the parts in all types of vehicles and know very well on how to fix any type of problem on a vehicle from technical to cosmetic.
Examples-
-Followed checklists to verify that all important parts were examined.
-Serviced air conditioning, heating, engine-cooling and electrical systems.
-Rebuilt faulty assemblies, including steering systems and linkages.
-Examined vehicles to determine the extent of damage or malfunctions.
-Communicated with customers regarding vehicle issues and potential repairs.
-Repaired and replaced belts, tires, brakes, shocks, struts, hoses and steering systems.
-Complied with state vehicle requirements, including engine safety and combustion control standards.
-Resolved customer complaints and concerns with strong verbal and negotiation skills.
-Displayed courtesy and strong interpersonal skills with all customer interactions.
-Set up, tested and configured networks, desktops, laptops and printers.
-Maintained composure and patience in face of difficult customer situations.
-Coordinated hardware and software repair processes with outside vendors as well as resolved technical issues for clients in person, on the phone and through e-mail.
I sold CUTCO Supplies.
-Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
-Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
-Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60%.
-Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.
-Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
-Prevented store losses using awareness, attention to detail and integrity.
-Organized weekly sales reports for the sales department to track product success.
-Handled the cash efficiently well/ really organized with the stuff in the store.
-Great leader and worked with others.
-Top person in my class of intelligence.
-Plan on continuing Education in computer analysis and auto mechanics.
- Always looking at every detail closely in every subject or work done.
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Resume Overview
School Attended
- Lindbergh High School
Job Titles Held:
- Hobby Auto Mechanic
- Computer Assisstant Analysis with Father
- CUTCO Sales Representative
- Cashier/ Assistant Manager
Degrees
- High School Diploma
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