Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Customer Service-

-Highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

-Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience as well as making the business grow exceptionally.

-Upbeat and flexible. Computer analysis and technical support for 2 yrs as well with communication skills with 2 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.

-Reliable and punctual Sales Associate who possesses an excellent work ethic and more than 2 years in retail. Areas of expertise include inventory, cash management and exceptional customer service.

Computer Repair and Analysis-

-Computer Basis proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware.

- Basic skills in Dynamic Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques.

-Innovative thinker with a knack for diagnosing computer problems quickly and accurately.

Fast Food-

- 2 yrs experienced in taking food orders, operating cash registers and safely handling food while checking for proper temperatures.

-Fast food worker highly efficient at preparing food orders quickly while greeting all customers and managing the cash register accurately.

Basic Mechanics-

-Self-motivated Machinist determined to produce and repair all mechanical equipment with precision and keen attention to detail.

- Hobby Mechanic with outstanding problem solving skills focused on driving continuous improvement through innovative ideas and methods.

Technical Support-

-Technical Support Representative skilled at resolving complex customer service issues in a timely manner.

-Analytical person to adept at resolving complex network issues. Critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards.

  • Inventory control procedures
  • Employee scheduling
  • Cash handling accuracy
  • System checks and troubleshooting
  • Virus and spyware removal
  • Computer diagnostics and repair

  • Math and language skills
  • Vast technical knowledge

  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Personnel training and development
  • Organized
  • Neat, clean and professional appearance


-Consistently exceeded daily sales targets with an average of $ 50 in sales each day.

-Routinely helped as many as 50 to 60 customers each day in a high-volume retail outlet.

-Computed Data Reports- provided required weekly, monthly and quarterly reports listing sales figures and client track records.

-Efficiently machined small and large parts to tolerances of [<number>] or less.

-Proposed process changes that significantly improved quality and efficiency.

11/2007 to 2013 Hobby Auto Mechanic Hobby For Auto | City, STATE,

-Work on cars, trucks, motorcycles for a hobby of mine. Severely smart about the details and the parts in all types of vehicles and know very well on how to fix any type of problem on a vehicle from technical to cosmetic.


-Followed checklists to verify that all important parts were examined.

-Serviced air conditioning, heating, engine-cooling and electrical systems.

-Rebuilt faulty assemblies, including steering systems and linkages.

-Examined vehicles to determine the extent of damage or malfunctions.

-Communicated with customers regarding vehicle issues and potential repairs.

-Repaired and replaced belts, tires, brakes, shocks, struts, hoses and steering systems.

-Complied with state vehicle requirements, including engine safety and combustion control standards.

02/2010 to 08/2011 Computer Assisstant Analysis with Father EMC INC. | City, STATE,

-Resolved customer complaints and concerns with strong verbal and negotiation skills.

-Displayed courtesy and strong interpersonal skills with all customer interactions.

-Set up, tested and configured networks, desktops, laptops and printers.

-Maintained composure and patience in face of difficult customer situations.

-Coordinated hardware and software repair processes with outside vendors as well as resolved technical issues for clients in person, on the phone and through e-mail.

02/2010 to 08/2011 CUTCO Sales Representative Vector Sales | City, STATE,

I sold CUTCO Supplies.

-Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.

-Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.

-Managed organization's largest region and performed full sales cycle duties, increasing annual sales by 60%.

-Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.

07/2010 to 01/2011 Cashier/ Assistant Manager Deals Dollar Store | City, STATE,

-Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.

-Prevented store losses using awareness, attention to detail and integrity.

-Organized weekly sales reports for the sales department to track product success.

-Handled the cash efficiently well/ really organized with the stuff in the store.

-Great leader and worked with others.

Expected in 2010 High School Diploma | Business Analysis/ Computers/ Mathmatics Lindbergh High School , St. Louis , MO GPA:

-Top person in my class of intelligence.

-Plan on continuing Education in computer analysis and auto mechanics.

- Always looking at every detail closely in every subject or work done.

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resume Strength

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School Attended

  • Lindbergh High School

Job Titles Held:

  • Hobby Auto Mechanic
  • Computer Assisstant Analysis with Father
  • CUTCO Sales Representative
  • Cashier/ Assistant Manager


  • High School Diploma

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