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High School Registrar District Wide Apscn Coordinator E School Administrator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Responsible High school Registrar/ District-wide APSCN Coordinator and E-school Administrator with excellent communication and people skills demonstrated by 2 years of Administrative experience in my current field of expertise and 3 years in the customer service industry,

Core Qualifications
  • Behavioral/cognitive skills development
  • Administrative Support skills
  • Office Equipment skills
  • Schedule management
  • Problem resolution
  • Self-starter
  • Deadline-oriented
  • Microsoft Office
  • Spreadsheet development
  • Report analysis
  • Data Collection
  • Data Entry
  • Type 50 WPM
Achievements

Multitasking

  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Data Organization

  • Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts and company data reports using advanced Microsoft Excel functions.

Administration

  • Answered multiple phone lines, transferred calls to corresponding departments, filed records and billed accordingly.

Administration

  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.

Reporting

  • Maintained status reports to provide management with updated information
  • Performed Cycle Pools at the end of each school year in a timely and effective manner
Professional Experience
High School Registrar/ District-wide APSCN Coordinator & E-school Administrator, 2015 to Current
FedexOak Park, MI,
  • Prepare and review operational reports and schedules to ensure accuracy and efficiency.
  • Acquire, distribute and store supplies.
  • Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
  • Acquire, distribute and store supplies.
  • Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.
  • Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
  • Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
  • Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
  • Review and approve new programs, or recommend modifications to existing programs, submitting program proposals for school board approval as necessary.
  • Recommend personnel actions related to programs and services.
  • Plan, coordinate, and oversee school logistics programs such as bus and food services.
  • Collect and analyze survey data, regulatory information, and data on demographic and employment trends to forecast enrollment patterns and curriculum change needs.
  • Write articles, manuals, and other publications, and assist in the distribution of promotional literature about facilities and programs.
  • Establish, coordinate, and oversee particular programs across school districts, such as programs to evaluate student academic achievement.
  • Determine allocations of funds for staff, supplies, materials, and equipment, and authorize purchases.
  • Determine the scope of educational program offerings, and prepare drafts of course schedules and descriptions to estimate staffing and facility requirements.
  • Prepare, maintain, or oversee the preparation and maintenance of attendance, activity, planning, or personnel reports and records.
  • Enforce discipline and attendance rules.
  • Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
Back office, 03/2014 to 08/2014
Big LotsCampbell, CA,
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Locate and correct data entry errors, or report them to supervisors.
  • Answer telephones, direct calls, and take messages.
  • Maintain logs of activities and completed work.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
  • Compute, record, and proofread data and other information, such as records or reports.
  • Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
  • Compile, copy, sort, and file records of office activities, business transactions, and other activities.
  • Review files, records, and other documents to obtain information to respond to requests.
  • Locate and correct data entry errors, or report them to supervisors.
Customer Service Representative, 10/2013 to 01/2014
FedexPetaluma, CA,
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Maintain wellness- and fitness-related schedules, records, or reports.
  • Respond to customer, public, or media requests for information about wellness programs or services.
Assistant Store Manager, 05/2013 to 08/2013
Vitamin Shoppe Industries IncMansfield, OH,
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Answer questions regarding the store and its merchandise.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Customer Service Representative, 02/2012 to 10/2012
Crossroads Diversified ServicesVan Nuys, CA,
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Sales Associate, 07/2010 to 09/2010
DOLLAR GENERAL STORECity, STATE,
  • Greet customers and ascertain what each customer wants or needs.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
  • Answer questions regarding the store and its merchandise.
  • Compute sales prices, total purchases and receive and process cash or credit payment.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Inventory stock and requisition new stock.
  • Ticket, arrange and display merchandise to promote sales.
  • Clean shelves, counters, and tables.
  • Exchange merchandise for customers and accept returns
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
Cashier, 07/2009 to 05/2010
QUIK SAKCity, STATE,
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Sort, count, and wrap currency and coins.
  • Compute and record totals of transactions.
  • Keep periodic balance sheets of amounts and numbers of transactions.
  • Cash checks for customers.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Education and Training
Associate of Arts: Mathematics, Expected in Dec 2008
NATIONAL PARK COMMUNITY COLLEGE - HOT SPRINGS, AR
GPA:
Associate of Science: Mathematics, Expected in Aug 2011
NATIONAL PARK COMMUNITY COLLEGE - HOT SPRINGS, AR
GPA:
High School Diploma: , Expected in 2006
MOUNT IDA HIGH SCHOOL - Mount Ida, AR
GPA:
Skills

Coordination

Data Collection

Data Entry

Multi-Task Management

Organization Skills

Time Management

Report

Spreadsheets

Telephone Skills

Scheduling

Microsoft Office Suite

Creative Problem Solving

Computer Proficiency

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Resume Strength

  • Length
  • Personalization
  • Target Job

Resume Overview

School Attended
  • NATIONAL PARK COMMUNITY COLLEGE
  • NATIONAL PARK COMMUNITY COLLEGE
  • MOUNT IDA HIGH SCHOOL
Job Titles Held:
  • High School Registrar/ District-wide APSCN Coordinator & E-school Administrator
  • Back office
  • Customer Service Representative
  • Assistant Store Manager
  • Customer Service Representative
  • Sales Associate
  • Cashier
Degrees
  • Associate of Arts
  • Associate of Science
  • High School Diploma

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