A position as Helpdesk Support Analyst using 4 years' experience with a Bachelor's degree in IT, working knowledge of Active Directory, Microsoft Exchange, Helpdesk/desktop support, strong troubleshooting abilities on hardware and software issues, ability to work independently and in a team with an excellent oral and written communication skills and a proven record in providing excellent customer service.
Service: Navy (Active Duty)
Active directory, back-up, Cash register, PC Maintenance, DNS, Microsoft ActiveSync, Firewall, Computer Imaging, Internet Security, Inventory, IP configuration, Local Area Networks, Linux OS, Mac OS, Microsoft Exchange 2010/2013, Microsoft Office, Windows XP/7/8.0/8.1, Networking, Internet Research, POS, Printers, Scanners, Software training,TCP/IP, Technical support,Troubleshooting, PC upgrades,VPN, Visio, Mobile device (Windows, Android, Mac iOs)
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