MS/DOC, Word, Excel, Office Outlook and Power Point Windows 95/98, Microsoft Office 2000, XP, Vista, Lotus Note 6.5.4 · Data Entry 1500KPM, PeopleSoft 8, Norwell, Remote Connect · 4.0 (VPN) Network and Hardware troubleshooting, Adobe Acrobat, Internet Explorer (IE) · E-Mail Client: Microsoft Outlook (97, 98, 2000, XP, 2003) · Help Desk, Heat, Remote Access, Tivoli, Go-to-Assist, Track-It · Active Director: Account/Profile creation, security access, account maintenance · Antivirus and Antispam: Symantec Antivirus Corporate Edition (8.x, 9.x, 10.1) Rumba, Remedy and CRIS-E System
Skilled IT professional with 20 years of experience, self-motivated,
quality-driven and able to meets management objective without direct supervisor. I possess solid analytical, organizational and writing skills.
Well-rounded, technical problem solver that places support and customer services as priority.
Adobe Acrobat, Antivirus, Avaya, banking, client/server, Hardware, Client, Data Entry, E-Mail, email, Financials, forms, functional, Help Desk, IE, Internet Explorer, Lotus, Director, Access, Excel, Microsoft Excel, Office, Microsoft Office 2000, Outlook, Microsoft Outlook (97, Power Point, 2000, Windows 95, 98, Word, monitors, Network and Hardware, network, PeopleSoft 8, phone system, printer, research, Rumba, Symantec, telecommunication, phone, Tivoli, Track-It, troubleshooting, Vista, VPN
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