Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced thermal processing engineer with extensive background in vacuum carburizing and all related processes in high volume large capacity facility. Over twelve years diverse experience and extensive understanding of heat treat processing for varied automotive and aerospace customers. Strongly familiar with all aspects of process development from concept through large scale production. Specialized knowledge of gear manufacturing processes and distortion control.

  • Comprehensive background in IATF 16949/TS 16949, AS 9100, ISO 1401, OHSAS 18001, ISMS 27001, and NADCAP management systems
  • Extensive understanding of all aspects of various thermal processing processes and methodology
  • Comprehensive gear distortion knowledge and detailed understanding of gear systems as related to thermal processes
  • Attention to detail
  • Heat treat and metallurgy requirements background and understanding
  • 5S methods and techniques
  • Customer interface and development
  • Critical thinking and problem solving ability
  • Driven and committed
  • Effective communication internally and externally
  • Effectively manage multiple complex projects simultaneously
  • Production planning and facilitation
  • Kaizen principals
Professional History
Heat Treatment Engineer, 08/2013 - Current
Parker-Hannifin, Corporation Batesville, MS,
  • Manage production team members across multiple shifts to achieve production volumes while maintaining a safe work environment and high quality products and services
  • Manage and direct metallurgical laboratory staff of 20+ technicians including scheduling, training, and development of new hires and experienced team members
  • Provide production management and support to production team for new and existing products on a daily basis
  • Facilitate and direct numerous prototype and early production material through the entire heat treat process for large tier 1 supplier of automotive and aerospace industries
  • Complete project management for General Motors CVT program including all aspects of production development for facilities in US and Mexico
  • Provide daily support to facilities in US and Mexico for X-22 and GF6 transmission programs for General Motors
  • Design and facilitate process development and prototype processing for Ford 8, 9, and 10 speed transmission programs
  • Provide technical direction and support to all members of the organization at various levels with respect to thermal processing of automotive and aerospace components
  • Manage all aspects of vacuum carburizing and high pressure gas quench for a large capacity high volume heat treat facility including locations throughout United States and Mexico
  • Manage all aspects of gas nitriding and ferritic nitrocarburizing for a large capacity high volume heat treat facility including locations throughout United States and Mexico
  • Design and implementation of thermal process development for many incoming new products and processes
  • Design and implementation of continuous improvement opportunities for existing product and processes
  • Daily review and disposition of process deviations identified during incoming material, in-process, and final inspection
  • Oversee and manage R&D department for large thermal processing operation
  • Support customer development for large automotive programs and unique applications
  • Participate in continuous improvement activities including Kaizen events and 5S training and implementation
  • Project management for Ford HF35 and HF45 transmission programs as a supplier to Systrand Manufacturing
  • Manage all technical details and provide support to quoting and business case generation for thermal processes to maintain profitability and viable revenue streams for supplier of heat treatment supplier to automotive, aerospace and industrial industries
Research And Development/Engineering Technician, 09/2011 - 08/2013
ALD Thermal Treatment City, STATE,
  • Manage, Facilitate and development as well as daily production control and support for GF6 and X-22 programs for General Motors
  • Facilitate and manage General Motors DCT transmission program from initial process development through program end
  • Provide technical support to metallurgical laboratory for items related to metallurgical and dimensional evaluation (including gear distortion)
  • Implement and execute tests and trials for new and existing products and processes
  • Support the Research and Development department through the execution and implementation of continuous improvement initiatives to streamline processes and data storage
  • Develop and implement project management system for facilities heat treatment facilities in US and Mexico
  • Support sales team through execution and optimization of sample processing
  • Work effectively with potential clients to understand and achieve required results
  • Support and enhance cost saving opportunities within the department and organization
  • Provide ongoing technical direction and monthly training to staff of 20 metallurgical laboratory technicians
Metallurgical Laboratory Technician (Engineering Support), 05/2006 - 08/2011
ALD Thermal Treatment City, STATE,
  • Prepare metallurgical samples for evaluation including sectioning, mounting, grinding/polishing, and etching
  • Conduct and evaluate results of metallurgical testing including hardness, case depth, microstructure, and gear distortion
  • Manage and maintain aspects of the quality management system including related documentation and quality database.
  • Maintain a safe and efficient work environment for all team members in the laboratory
  • Support metallurgists with projects and testing outside the standard testing profile outlined in standard work instructions
  • Act as liaison between metallurgist, sales, and production team with new products and processes as well as improvements to existing work
  • Support PPAP and other customer requirements through customer support and interaction
Quality Technician, 03/2004 - 05/2006
Domtar Inc. City, STATE,
  • Monitor and manage test data and documentation for paper test lab (in-process inspection)
  • Mange sample department for specialty paper mill
  • Support and maintain quality and environmental management system
  • Support and assist Technical Director and other members of technical management team in daily operations for specialty paper mill
Associate of Applied Science: , Expected in
St Clair County Community College - Port Huron, MI
Completed 50 credit hours towards Associates of Applied Science in Electronic Technology
High School Diploma: , Expected in 2000
Port Huron Northern High School - Port Huron, MI
  • General Motors Supplier Quality Excellence Award 2014, 2015, 2016, 2017 and 2018 (US and Mexico)
  • Certified internal auditor
  • Technical Member NADCAP implementation team


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School Attended

  • St Clair County Community College
  • Port Huron Northern High School

Job Titles Held:

  • Heat Treatment Engineer
  • Research And Development/Engineering Technician
  • Metallurgical Laboratory Technician (Engineering Support)
  • Quality Technician


  • Associate of Applied Science
  • High School Diploma

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