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Healthcare Technician resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Dedicated Medical and Instructor bringing proven expertise in training, mentoring and motivating students to reach full potential. Prepares students for employment by teaching vital skills and developing knowledge bases through lectures and hands-on activities. Motivated Clinical Instructor excited to leverage over 25 -year background to develop new generation of highly skilled and highly knowledgeable medical assistants. Expert in incorporating instructional technology to enhance didactic and clinical instruction while providing students opportunities to improve hands-on skills. Accomplished leader successful in influencing clinical quality improvement and patient satisfaction. Offering over 25 years' expertise in all aspects of patient care and graduate degree in leadership and education to growing an organization. Providing my patient and student with the up to date procedures available in 2023. Accomplished in advising students and helping select appropriate courses to fit ultimate career goals. Caring and compassionate Clinical Instructor seeking a medical assistant position and/or an instructor position. Experienced in teaching all clinical courses, including anatomy and physiology courses. Mastery of technical skills and knowledge required to motivate and guide students. Proficient in providing lectures and managing simulation. Hardworking with strong ability in clinical knowledge. Offering dedicated, skillful attention with the upmost respect and dedication and empathy. Highly organized, proactive and punctual with team-oriented mentality with talent for helping people overcome some of the health challenges that is bestowed upon them at times. Strong knowledge of clinical practice and excellence of all my patients communicative and team-oriented with proficiency in healthcare. Proven history of fostering a team player attitude to meet team, individuals and management objectives. Skilled in healthcare and provide excellent dedication the healthcare settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Results-focused with a professional strength in myself, to deliver the best care to my patient and continue to be a Proactive leader with strengths in communication and collaboration. Proficient in execute leveraging patient care and knowledge to promote other to do the same.. Adept at managing concurrent objectives to promote efficiency and influence positive energy and an receive an outcomes. Highly motivated and committed medical assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Skills
  • Evaluating student performance
  • Hands-on clinical instruction
  • Trained Medical Assistant.
  • Team building.
  • Customer services.
  • Team management.
  • Team player
  • Completing Insurance Forms
  • Cleaning and Organizing
  • Customer Service
  • Multi-Line Telephone System Operation
  • Microsoft Excel
  • Appointment Scheduling Software
  • Microsoft SharePoint
  • Web Browser Software
  • Active Listening
  • Health Records Management
  • Charting Expertise
  • EMR Systems
  • Critical Thinking
  • Learning Strategies
  • Email Software
  • Microsoft Office
  • Time Management
  • Reading Comprehension
  • Judgment and Decision-Making
  • Microsoft Outlook
  • HIPAA Compliance
  • Medical Assistance
  • Microsoft Access
  • Writing
  • Instructing
  • Speaking
  • Service-Orientation
  • Coordination
  • Persuasion
Experience
05/2018 to 04/2022 Healthcare Technician Medulla | Alton, IL,
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Collaborated with Navy pharmacy to resolve and clarify issues with patient medication.
  • Scheduled appointments for patients via phone and in person.
  • As the Epic trainer, I instructed doctors, nurses and medical assistant how to navigate through the scheduling software. I also taught them how to use the new nebulizer in the office. I maintained student attention by answering questions throughout my lecture.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Worked as part of team of physicians, nurses or other healthcare professionals to manage patient care by assisting with medical procedures or related duties.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
  • Documented observations and baseline measurements in medical records.
  • Gathered, charted and analyzed patient history data and discussed key points with clinicians.
  • Adhered to strict infection control measures and verified proper cleaning and sanitation of respiratory equipment prior to each use.
  • Cared for patients by providing personal assistance and ambulation.
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.
  • Assisted patients with activities of daily living under guidance of nursing staff.
  • Worked with customers to understand needs and provide excellent service.
11/2017 to 08/2019 Medical Technician St. Tammany Parish Hospital | Covington, LA,
  • Guided and mentored students to fully develop abilities and knowledge outlined in course plans.
  • Delivered education on institutional policies and procedures.
  • Instructed student how to administer injections, blood draws, set up procedures, remove sutures, and taught them how to triage phone inquires and messages. Instructed them how to active listen and provide excellent customer customer service. I also taught them how to handel difficult calls and how to handel difficult patients. In addition, I instructed them how to measure patient for wheelchairs and crutches.
  • Used first aid and preventive medical procedures to stabilize critically ill patients.
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
  • Prepared specimens for testing procedures.
  • Communicated with patients and families to obtain patient medical histories and vital information.
  • Identified operational improvements to drive efficiency and quality of care.
  • Administered medications and performed basic and advanced patient assessments.
  • Sterilized instruments and disposed of used or contaminated supplies in adherence to OSHA regulations.
  • Followed appropriate disinfecting procedures to sterilize medical equipment.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
  • Implemented treatment for emergent medical conditions by thoroughly assessing current patient status.
  • Calibrated diagnostic equipment.
  • Entered data on demographics, grossing descriptions and clinical diagnosis into EMR.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Interviewed patients to obtain medical history and chief complaints.
  • Created reports of technological findings by collecting, analyzing and summarizing information.
  • Assisted doctors, nurses and other staff with completing surgeries and non-invasive procedures.
  • Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
  • Collected and safely handled specimens for laboratory tests.
  • Kept up with continuing education requirements to maintain certification.
  • Learned new techniques to better serve patients' needs.
  • Evaluated injured or ill persons to determine nature and extent of concerns.
  • Prioritized medical procedures based on severity of concern and available resources.
  • Implemented emergency airway management and heart monitoring at scenes and during transport.
  • Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
  • Communicated with dispatchers or treatment center personnel to provide information about situation, to arrange reception of victims or to receive instructions for further treatment.
  • Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
  • Resolved problems, improved operations and provided exceptional service.
  • Conveyed information about conditions and field treatments given to medical facility staff.
  • Cleaned and replenished vehicle daily to maintain readiness for emergency medical response.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Created plans and communicated deadlines to complete projects on time.
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Scheduled appointments and surgeries for patients.
  • Educated patients about treatments, medications and home care for conditions.
11/2012 to 06/2013 Licensed Practical Nurse Valley Health | Warrenton, VA,
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Provided healthcare support to children requiring specialized healthcare services.
  • Directed and managed the food program for low-income families in one of the schools for approximately 35 children.
  • Responsible for completing student accident reports and follow-up within 72 hours of the accident.
  • Controlled accurate, safe, and confidential student health records, daily logs.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Dispensed children's medications at appropriate times throughout the day on a daily basis.
  • Took temperatures of children.
06/1990 to 12/2010 Aerospace Medial Technician USAFR | City, STATE,
  • Managed various programs and increase the stats each time by 40% or more assisting the unit passing inspections.
  • Led a group of 20 personnel and increased their knowledge and understanding by teaching and mentoring.
  • Educated patients about treatments, medications and home care for conditions.
  • Scheduled appointments and surgeries for patients.
  • Interviewed patients to obtain medical histories and collected current stats such as height, weight and blood pressure.
  • Kept up with continuing education requirements to maintain certification.
  • Instructed multiple medical classes such as Emergency Medical Technician (EMT) Refresher classes, Cardiopulmonary Resuscitation (CPR) , and Self Aid and Buddy Care (SABC), with no remediation's and no failures.
  • Administered SABC end of course exam in 2007; certified >50 instructors in one year.
  • Learned new techniques to better serve patients' needs.
  • Stabilized serious and critical patients for transport to medical facilities with advanced care teams.
  • Followed decontamination and mandatory reporting procedures when dealing with infectious individuals.
Education and Training
Expected in 12/2019 | Organizational Leadership Brandman University, Irvine, CA GPA:
  • 3.85 GPA
Expected in 05/2017 | Business Management University of Redlands, Redlands, CA GPA:
  • 3.48 GPA


Expected in 02/2007 | Allied Health Sciences Community College of The Air Force, Montgomery, AL GPA:
Expected in Diploma in Medical Assistanting | Medical Assisting Coastline Regional Occupational Program, Costa Mesa, CA, GPA:

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Resume Overview

School Attended

  • Brandman University
  • University of Redlands
  • Community College of The Air Force
  • Coastline Regional Occupational Program

Job Titles Held:

  • Healthcare Technician
  • Medical Technician
  • Licensed Practical Nurse
  • Aerospace Medial Technician

Degrees

  • Diploma in Medical Assistanting

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