Healthcare Rep I resume example with 13+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Detail-oriented Professional Healthcare Representative bringing 14 years of experience in healthcare environments. Decisive planner with excellent communication and healthcare oversight skills. Demonstrated extreme attention to detail to ensure accuracy of medical records.
Skills
Customer needs assessment
Product and service knowledge
Inventory and supply management
Advanced anatomy knowledge
Wound care and irrigation
Understands medical procedures
Proper sterilization techniques
HIPAA compliance
Medical billing
Charting expertise
Venipuncture and phlebotomy
Documentation procedures expert
Using a scale
Fluent in English and Spanish
Data entry
Patient scheduling
Software management
Problem resolution
Business operations
Supervision
Planning and coordination
MS Office
Security systems
First Aid/CPR
Customer service
Cybersecurity policy development
Presentation skills
Databases
Data analytics
Database structure knowledge
SQL reporting knowledge
Python novice
Oracle platform novice
Data warehousing
Linux and UNIX novice
HTML novice
Experience
Healthcare Rep I, 07/2020 - Current Kelsey Seybold Clinic – Missouri City, TX,
Verified patient demographics and insurance information in electronic system.
Processed telephone calls and triaged problems in accordance with company standards and policies.
Scheduled patients for ancillary services to meet individual needs.
Maintained customer accounts and information in electronic reporting system.
Conducted patient satisfaction calls to follow up on rendered healthcare services.
Made recommendations to customers to promote brand effectiveness and product benefits.
Cold-called over 80 prospective customers daily with 50% success rate.
Ancillary Scheduler, 12/2010 - 06/2020 The Arc Of Steuben – Wellsville, NY,
Verified patient demographics and insurance information in electronic system.
Performed pre-registration and registration process for patients in healthcare setting.
Assembled charts and processed paperwork and identification bands for patient information and identity.
Scheduled patients for ancillary services to meet individual needs.
Maintained customer accounts and information in electronic reporting system.
Conducted patient satisfaction calls to follow up on rendered healthcare services.
Delivered financial counseling to patients and families with policies and assistance programs.
Collected patient responsibility estimate determined by insurance at pre-registration.
Communicated with insurance offices to verify service eligibility for authorization requests.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.