Healthcare Provider Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Enthusiastic individual with superior skills in working independent capacities. Proactive leader with strengths in communication and collaboration. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Medication administration
  • Organization
  • Supervision
  • Insurance billing
  • Customer service
  • Communications
  • Planning and coordination
  • Business operations
Healthcare Provider, 04/2003 to Current
SafewayHonolulu, HI,
  • Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options.
  • Monitored patients with cancer, disabilities, and mentally challenge conditions for changes, improvements or need for intervention.
  • Met with patients to determine specific medication, treatment and recovery needs.
  • Provided on-call care at all times of day and night in group home setting.
  • Ordered laboratory testing, physical assessments and specialist consults to help diagnose and treat patients.
  • Educated patients on treatment plans for long-term and at-home recovery.
  • Diagnosed patients and administered medications on strict schedules.
  • Patiently explained prescribed procedures and discussed test results with patients and family members.
  • Continuously watched patients' vital signs and other telemetry monitors.
  • Worked with patients and families to design healthcare plans.
  • Treat patients with chronic and acute health problems, including asthma, COPD, pneumonia, seizures, and cancer.
  • Call and collaborated with other healthcare professionals to provide comprehensive patient care.
  • Interviewed patients to assess histories, investigate concerns and complete physical examinations.
  • Monitored patients recovering from various treatments.
  • Improved clients satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and clients to find workable solutions.
  • Handled all delegated tasks, including administering medication, and provide care instructions.
  • Answered Doctors, Insurance, Pharmacy, and family calls per day to answer clients questions.
  • Worked closely with staff members to develop solutions and meet deadlines.
  • Provided excellent service and attention to clients when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
  • Supported the state department by compiling paperwork and taking detailed meeting minutes.
  • Recognized by management for providing exceptional customer service.
  • Learned typing, organization, and time consuming skills to support office needs.
  • Created agendas and communication materials for team meetings.
Pharmacy Technician, 02/2012 to 04/2013
Bluestar UsMiramar, FL,
  • Received, reviewed, dispensed and labeled over 35 prescriptions daily with expert accuracy.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Verified and filled over 35 prescriptions per day in busy retail pharmacy setting.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Entered orders into the system and filled medication orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
Telemarketer, 10/2005 to 11/2007
TelemarketingCity, STATE,
  • Contacted private individuals or businesses by telephone to solicit sales.
  • Set up new accounts and listed personal, demographic and payment information in the system.
  • Helped new telemarketers learn best practices, communication strategies and performance standards.
  • Proficient at computer dialing and computer software.
  • Maintained proficiency in revenue and sales.
  • Responded to questions with knowledgeable responses.
  • Collaborated with management to resolve concerns and problem calls.
  • Gave information about available products and services including membership details and purchase advantages.
  • Maintained and recorded customer information in database.
  • Broke down objections using friendly, persuasive strategies.
Education and Training
High School Diploma: , Expected in 05/2003
Sickles High School - Tampa, FL
Certified For Pharmacy Technician: Pharmacy Technology, Expected in 12/2012
Ultimate Medical Academy - Clearwater - Clearwater, FL

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Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • Sickles High School
  • Ultimate Medical Academy - Clearwater
Job Titles Held:
  • Healthcare Provider
  • Pharmacy Technician
  • Telemarketer
  • High School Diploma
  • Certified For Pharmacy Technician

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