healthcare provider resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Hardworking and reliable warehouse leadman with strong ability in troubleshooting and practice of safety protocols. Offering leadership, and good strong work ethic skills. Highly organized, proactive and punctual with team-oriented mentality. Accommodating Customer Support Specialist with documented history Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. I am a highly motivated professional with skillful bilingual customer service experience. I possess verbal communication skills in both English and Spanish, making me an ideal candidate for a customer service role. I am also an organized, detail-oriented individual with a proven ability to multitask. My experience in customer service has enabled me to develop excellent problem solving and dispute resolution skills. I have a proven track record of resolving customer issues quickly and efficiently, and I am comfortable working in a fast-paced environment. My commitment to delivering excellent customer service and my ability to communicate in both English and Spanish make me an ideal candidate for a customer service role.

  • Vitals monitoring
  • Medication administration
  • Inventory recordkeeping
  • Basic math
  • Reliable and trustworthy
  • Coordination
  • Time management
  • Troubleshooting
  • Data management
  • Critical thinking
  • First Aid/CPR
  • Materials handling and transport
  • Manual dock chain pulling
  • Facilities maintenance
  • Material Safety Data Sheets
  • Pallet jacks operator
  • Warehouse operations
  • Able to lift and carry 75 lbs.
  • Product organization
  • Materials transport
  • Adaptive team player
  • Collaborative Teamwork
  • Logistics Management
  • Continuous Improvement
  • Shipping and Receiving
  • Problem-Solving
  • Equipment Maintenance
  • Forklift Operations
  • Facility Maintenance
  • Teamwork and Collaboration
  • Forklift Operation
  • Regulatory Compliance
  • Staff Training
  • Data Entry
  • Upbeat and Positive Personality
  • Customer Account Management
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Responding to Difficult Customers
  • Understanding Customer Needs
  • Upselling Products and Services
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
Healthcare Provider, 02/2013 - 11/2022
Kindred At Home City, STATE,
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes
  • Monitored client's well-being, safety and comfort under direction of physician
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment
  • Facilitated best care by developing strong and trusting rapport with patient
  • Documented client progress in charts and logbooks
  • Fostered independence in disabled individuals while closely monitoring safety at all times
  • Improved patient outlook and daily living through compassionate care
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information
  • Managed various daily job tasks, including patient transportation and appointment scheduling
  • Administered necessary medications as directed by care plan.
Warehouse Leadman, 06/2001 - 02/2013
Replas Of Texas Inc City, STATE,
  • Reconciled accounting records, including shipping and receiving logs and purchase orders
  • Provided information to shipping and receiving personnel regarding inventory stock
  • Employed first-in first-out protocols to reduce waste by 80%
  • Increased productivity through cross-training and thorough training of both current employees and new hires
  • Generated repeat business through development of devoted customer service to loyal clients
  • Trained staff on material handling processes to reduce shipping times
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules
  • Established and maintained good relations with customers, vendors and transport companies
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets
  • Researched issues to address shipping errors and packaging mistakes
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time
  • Supervised 6 employees in receipt and storage of plastic resin products
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials
  • Recruited employees to fill all positions and skill levels in warehouse to man three shifts
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Cricket Wireless Customer Service , 01/1999 - 09/2001
Cricket Wireless City, STATE,
  • Offered ongoing support to customers after sales by answering additional questions and resolving issues.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Kept thorough records of customer details and previous sales.
  • Contacted customers about potential service upgrades, new update services and account changes.
Education and Training
High School Diploma: , Expected in 05/1996
South Houston High School - South Houston, TX
Status -

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Resume Overview

School Attended

  • South Houston High School

Job Titles Held:

  • Healthcare Provider
  • Warehouse Leadman
  • Cricket Wireless Customer Service


  • High School Diploma

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