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healthcare provider resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking and reliable warehouse leadman with strong ability in troubleshooting and practice of safety protocols. Offering leadership, and good strong work ethic skills. Highly organized, proactive and punctual with team-oriented mentality. Accommodating Customer Support Specialist with documented history Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. I am a highly motivated professional with skillful bilingual customer service experience. I possess verbal communication skills in both English and Spanish, making me an ideal candidate for a customer service role. I am also an organized, detail-oriented individual with a proven ability to multitask. My experience in customer service has enabled me to develop excellent problem solving and dispute resolution skills. I have a proven track record of resolving customer issues quickly and efficiently, and I am comfortable working in a fast-paced environment. My commitment to delivering excellent customer service and my ability to communicate in both English and Spanish make me an ideal candidate for a customer service role.

Skills
  • Vitals monitoring
  • Medication administration
  • Inventory recordkeeping
  • Basic math
  • Reliable and trustworthy
  • Coordination
  • Time management
  • Troubleshooting
  • Data management
  • Critical thinking
  • First Aid/CPR
  • Materials handling and transport
  • Manual dock chain pulling
  • Facilities maintenance
  • Material Safety Data Sheets
  • Pallet jacks operator
  • Warehouse operations
  • Able to lift and carry 75 lbs.
  • Product organization
  • Materials transport
  • Adaptive team player
  • Collaborative Teamwork
  • Logistics Management
  • Continuous Improvement
  • Shipping and Receiving
  • Problem-Solving
  • Equipment Maintenance
  • Forklift Operations
  • Facility Maintenance
  • Teamwork and Collaboration
  • Forklift Operation
  • Regulatory Compliance
  • Staff Training
  • Data Entry
  • Upbeat and Positive Personality
  • Customer Account Management
  • Courteous with Strong Service Mindset
  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Responding to Difficult Customers
  • Understanding Customer Needs
  • Upselling Products and Services
  • Efficient and Detail-Oriented
  • Multitasking and Prioritization
Experience
Healthcare Provider, 02/2013 - 11/2022
Kindred At Home City, STATE,
  • Supervised medication administration, personal hygiene and other activities of daily living
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
  • Observed patient vital signs and medication reactions and reported health concerns or behavioral changes
  • Monitored client's well-being, safety and comfort under direction of physician
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment
  • Facilitated best care by developing strong and trusting rapport with patient
  • Documented client progress in charts and logbooks
  • Fostered independence in disabled individuals while closely monitoring safety at all times
  • Improved patient outlook and daily living through compassionate care
  • Answered questions and assisted with health system coordination, patient rights and privacy of personal information
  • Managed various daily job tasks, including patient transportation and appointment scheduling
  • Administered necessary medications as directed by care plan.
Warehouse Leadman, 06/2001 - 02/2013
Replas Of Texas Inc City, STATE,
  • Reconciled accounting records, including shipping and receiving logs and purchase orders
  • Provided information to shipping and receiving personnel regarding inventory stock
  • Employed first-in first-out protocols to reduce waste by 80%
  • Increased productivity through cross-training and thorough training of both current employees and new hires
  • Generated repeat business through development of devoted customer service to loyal clients
  • Trained staff on material handling processes to reduce shipping times
  • Coordinated maintenance on physical condition of warehouse and equipment, routinely assessing each for needed repairs, updates or replacements
  • Maximized warehouse efficiency by dispatching crews and coordinating optimal daily schedules
  • Established and maintained good relations with customers, vendors and transport companies
  • Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets
  • Researched issues to address shipping errors and packaging mistakes
  • Efficiently dealt with changes, delays and unexpected events to ensure customers received products on time
  • Supervised 6 employees in receipt and storage of plastic resin products
  • Complied with all local, state and federal requirements involving shipping and handling of hazardous materials
  • Recruited employees to fill all positions and skill levels in warehouse to man three shifts
  • Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Cricket Wireless Customer Service , 01/1999 - 09/2001
Cricket Wireless City, STATE,
  • Offered ongoing support to customers after sales by answering additional questions and resolving issues.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Kept thorough records of customer details and previous sales.
  • Contacted customers about potential service upgrades, new update services and account changes.
Education and Training
High School Diploma: , Expected in 05/1996
-
South Houston High School - South Houston, TX
GPA:
Status -

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Resume Overview

School Attended

  • South Houston High School

Job Titles Held:

  • Healthcare Provider
  • Warehouse Leadman
  • Cricket Wireless Customer Service

Degrees

  • High School Diploma

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