LiveCareer-Resume

healthcare provider resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Insightful Health Care Provider with over 30 years of experience in patient care environments. Expert in long-term patient care with dedication to comprehensive health plans for success. Known for personable and compassionate demeanor with detail-oriented work ethic. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Testing and Diagnostics
  • Organization
  • PPE use
  • Communication
  • First Aid/CPR
  • Active listening
  • Friendly, positive attitude
  • People skills
  • Reliable and trustworthy
  • Problem resolution
  • Collecting information
  • Verifying data accuracy
  • Safety regulations
  • Information Storage
  • Medical billing
  • Invoice processing
  • Data Entry
  • Excellent communication skills
  • Understands grammar
  • Customer service-oriented
  • Filing and data archiving
Education and Training
COLLEGE oF HEALTH CARE PROFESSIONALS Houston, , TX Expected in 01/2022 Medical Billing And Coding : Medical Assisting - GPA :
Texas Southern University Houston, TX Expected in 10/1987 GED : - GPA :
Concord Career Institute Houston, TX, Expected in : Certified Nursing Assistant - GPA :
  • Major in Certified Medical Assistant
  • Completed continuing education in Basic Studies
  • CPR
  • Basic Life Skills
Experience
J.F. Shea - Healthcare Provider
Castle Pines, CO, 09/2021 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Assisted with meal planning to meet nutritional plans.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Made beds, swept floors and sanitized surfaces to support activities of daily living.
  • Maintained daily living standards by assisting clients with personal hygiene needs.
  • Assisted patients with daily personal hygiene.
  • Provided ongoing compassionate patient care for each client.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Cooked appetizing and satisfying meals and snacks.
  • Assisted patients with bathing, dressing, daily hygiene care and grooming.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
Holiday Inn Club Vacations - Home Health Care Provider
Stateline, NV, 03/2012 - Current
  • Maintained clean and well-organized environment for client happiness and safety.
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Assisted with client personal care needs to foster independence and well-being.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Planned optimal meals based on established nutritional plans.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Interacted with patients through games and fun activities to boost mood and improve overall memory.
  • Monitored medications for patients with various conditions and kept watchful eye for side effects.
Dollar-Rent-A-Car - Customer Service Representative
City, STATE, 06/2004 - 05/2008
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Remained constantly aware of customer activity to ensure safe and secure shopping environment.
  • Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
  • Set up and activated customer accounts.
Sheraton Hotels/Giftshop - Cashier
City, STATE, 05/2000 - 09/2002
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters to remove debris and maintain cleanlines
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Processed 150-300 transactions per day with exceptional accuracy.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Company Name - Computer Data Entry Operator
City, State, 01/2022 - Current
  • Identified, corrected and reported data entry errors.
  • Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
  • Compiled data from source documents prior to data entry.
  • Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
  • Communicated with coworkers regarding deadlines and project milestones.

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Resume Overview

School Attended

  • COLLEGE oF HEALTH CARE PROFESSIONALS
  • Texas Southern University
  • Concord Career Institute

Job Titles Held:

  • Healthcare Provider
  • Home Health Care Provider
  • Customer Service Representative
  • Cashier
  • Computer Data Entry Operator

Degrees

  • Medical Billing And Coding
  • GED
  • Some College (No Degree)

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