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Healthcare Project Coordinator Resume Example

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HEALTHCARE PROJECT COORDINATOR
Career Focus

Results-oriented Project Manager with more than 15 years of success in directing project operations, managing diverse projects, instituting cost and schedule controls and establishing best practices. Seeking a permanent position utilizing my business analysis and project management skills and experience in a managerial capacity.

Summary of Skills
  • Project Management
  • Risk Management
  • Program Development
  • Complex Problem Resolution
  • Quality Assurance & control
  • Change Management
  • Policy & Compliance Management
  • Research & Analysis
  • Strategic Planning
  • Process Improvement
  • Contract Management
  • Productivity Improvement
Accomplishments
  • Planned, coordinated and completed more than 50 proposal projects
  • Presented in various business, legislative and regulatory forums including the United States Congressional Caucus
  • Spearheaded the Americans with Disability's Act (ADA) Compliance Project that Identified public access areas for deficiencies and initiated projects that brought 10 facilities into compliance.
  • Increased output by 60% through training and mentoring project teams to ensure timely and cost-effective development of processes and services that supported business objectives.
  • Restructured the Records Department of a global firm into a centralized, efficient entity, pacing growth of operations post merger from 40 to more than 300 attorneys
  • Recipient of the NY State Award of Excellence and the NCRC National Person of the Year Award
  • Served on 3 Government Commissioned Advisory Committees and on the Executive Board of 4 Non-Governmental Organizations (NGOs)
  • Consulted on 2 Incoming Administrations Transition Committees conducting audits of existing processes and programs; making recommendations on advancing these systems and policies.
Professional Experience
Healthcare Project Coordinator11/2010 to CurrentCarepoolPewaukee , WISCONSIN

Oversees the strategic coordination and development of all PRGX's Healthcare Division proposal project activities specific to Medicare and Medicaid Recovery Audits (RAC). Defines and initiates proposal projects, and maintains continuous alignment of program scope with strategic business objectives. Coordinates project lifecycle by setting deadlines, assigning tasks, and monitoring progress, including budgets, performance reports, and client feedback. Facilitates the definition of projects' scope, goals and deliverables; liaise with contract and project management teams to assess clients' needs and provide solutions.

  • Designed and implemented formal processes to facilitate strategic project collaboration, compliance and responsiveness enterprisewide.
  • Re-engineered the division's proposal to ensure competitive placement which secured multiple states' Contract Awards in the organization's portfolio.
  • Created critical KPIs to track and improve on-time delivery, project progress and competitive business statistics.
Proposal Project Manager (Consultant)08/2008 to 04/2009Caci International Inc.San Antonio , TX

Managed large strategic proposal projects for BCA's Public Health Programs professional services unit in response to federal RFPs to provide business consulting and IT services. Provided business consulting, knowledge expertise in strategic performance management methodologies, process assessment work, and the application of technologies to business. Managed client engagement services and solution implementations.

  • Increased the company's revenue by 5% through securing new partners, consulting engagements and by delivering new projects.
  • Designed, implemented and improved project processes through development of templates, procedures, and guidelines.
Contract Consultant – Sales & Marketing Assistant02/2007 to 08/2008BizzaboNew York , NY

Responsible for project and portfolio management activities within the Sales and Marketing division. Coordinated and facilitated project and compliance activities among divisions, management teams and field personnel nationally. Managed the RFP and proposal process from cradle to grave, as well as all associated marketing activities

  • Planned and executed 28 proposal projects which resulted in with a 78% win success
  • Reviewed and provided comments on the adequacy of training and policy documents taking the necessary steps to cure any deficiencies, resulting in the creation and implementation of project artifacts and training manuals.

Executive Program Manager01/2006 to 12/2006Town Of Brookhaven, Department Of Housing, Community Development & Intergovernmental AffairsCity , STATE

Managed the department's intergovernmental relations with the Town of Brookhaven, Suffolk County and the federal, state, and local elected officials. Responsible for the management and administration of projects funded by the Federal Community Development Block Grant. Participated in the planning, development and implementation of new projects.

  • Increased use of funds by 22% in designated but underutilized communities by providing technical assistance through the application process.
  • Implemented Community Outreach and Education Seminars which lead to increased participation at public forums
  • Developed 3 community needs studies; presented findings and recommendations to Legislative Council members
Community Relations Assistant/HIICAP Manager09/2004 to 01/2006Suffolk County Office For The AgingCity , STATE

Managed the development and the implementation of a comprehensive countywide community relations program designed to increase participation in mandated federal programs. Working in collaboration with Center for Medicare and Medicaid Services and the Social Security Administration, conducted training sessions to promote awareness and progress toward the goal of increased enrollment of Medicare beneficiaries. Responsible for the management and training of the Health Insurance Counseling and Advocacy Program (HICAP)/volunteers.

  • Conducted 32 public (Town Hall) meetings to facilitate education and enrollment which led to increased enrollment and participation of eligible seniors in the Medicare Part D programs.
  • Identified constituents' needs through market research and analysis. Defined project and agency vision, strategies and tactics to increase participation in benefit programs and access to resources.
  • Created Community Advisory Board consisting of representatives of the various community groups to ensure stakeholders input on decisions and policies impacting their communities.
Customer Operations Manager09/2002 to 09/2004Pitney Bowes/Morgan StanleyCity , STATE

Responsible for planning and managing day-to-day management and research operations for financial management company with over 200 employees, including budgeting, forecasting, and professional development of technical staff. Reviewed requests and worked with 25 direct reports, across 4 campuses to schedule and complete projects.

  • Increased sales by 17% over two-year period.
  • Provided onsite training that increased proficiency and and productivity, reducing document backlog by 90%
  • Secured add-on engagements that netted an additional 3% in monthly revenues based on expansion in client services.

Legal Records Department Manager 01/1998 to 09/2002SalansCity , STATE

Coordinated services for and supported 300 Attorneys globally. Managed all the firms' legal and clients records. Implemented document retention schedules and destruction policies to ensure compliance with diverse regulations and policies. Implemented and managed projects to ensure completion within existing deadlines and budget.

  • Managed project that organized, converted, and integrated files from paper-based system to electronic systems for automated storage, sharing, tracking and retrieval
  • Developed and implemented the firm's document retention and destruction policy resulting in average savings of $15,000 annually
  • Organized, coded and cataloged all documents related to due diligence for 12 cases designated "Confidential Projects".
Education
MBA: General ManagementDowling College City, State
Bachelor of Science: Organizational ManagementSt. Joseph's CollegeCity, State
Professional Affiliations
  • Project Management Institute (PMI)
  • Association of Proposal Management Professionals (APMP)
  • Center for Creative Leadership (CCL)
  • American Management Association (AMA)
  • Institute of Management Consultants (IMC USA)

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

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74Average
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Resume Overview

School Attended

  • Dowling College
  • St. Joseph's College

Job Titles Held:

  • Healthcare Project Coordinator
  • Proposal Project Manager (Consultant)
  • Contract Consultant – Sales & Marketing Assistant
  • Executive Program Manager
  • Community Relations Assistant/HIICAP Manager
  • Customer Operations Manager
  • Legal Records Department Manager

Degrees

  • MBA : General Management
    Bachelor of Science : Organizational Management

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