Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seasoned Senior Consulting Manager with 9 years of consulting experience. Successful at team management and ensuring client satisfaction through top-of-the-line contract delivery and engagement. Committed to increasing profits and implementing new projects. Proficient in healthcare quality best practices. Skilled in maintaining long-term relationships with clients. Background solving, critical thinking and multitasking.

Skills
  • Strong knowledge of various healthcare quality initiatives
  • Clinical transformation solution design and implementation
  • Training in Patient-Centered Medical Home
  • High interpersonal and communication Skills
  • Strong analytical and problem-solving skills
  • Project Management skills
  • Strong leadership and motivational skills
  • Establish work relationships with relevant stakeholders
Experience
03/2016 to 01/2021
Healthcare IT Consulting - Manager Alvarez & Marsal Us-Denver (Greenwood Village), CO,
  • Supervised team of consultants located in Houston, San Antonio, Corpus Christi, Laredo, Rio Grande Valley and surrounding areas who assisted healthcare providers ranging from solo providers, FQHCs (Federally Qualified Healthcare Centers) to large healthcare groups to support them with project management and successfully meeting requirements for federally mandated programs such as; Merit-Based Incentive Payment System (MIPS), Texas Medicaid Promoting Interoperability Program (PI), Meaningful Use, Physician Quality Reporting System (PQRS), Patient Centered Medical Home (PCMH) and Value-Based Modifier.
  • Utilized salesforce CRM, Proworkflow and Sharepoint to manage assets and direct client engagements.
  • Recruited new high-priority clients and maintained long-term relationships with existing.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Managed human resource activities for direct reports in regard to recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations and salary planning.
  • Created a training program that standardized the work done by consultants, specific to client needs in each region.
  • Managed multiple projects to ensure on-time, quality delivery of services and deliverables within the applicable project scope and timeline.
  • Developed solutions for healthcare organizations to assist practices with meeting and exceeding expectations for achieving success in quality programs by gathering data and creating gap analysis reports.
08/2011 to 03/2016
Healthcare IT Consultant Aspen Valley Hospital Vail, CO,
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Initiated training and education programs for supporting healthcare staff.
  • Headed clinical oversight to devise and establish policies, procedures and best practices in alignment with regulatory requirements.
  • Consulted with providers and assists with the review and evaluation of available tools, including electronic health records management systems; and provides expertise and consultation on the methodologies, best practices, and techniques to optimize medical records data management systems and activities.
  • Verified that data management systems, processes and procedures comply with all applicable federal, state and local laws and regulations, and institution and study requirements, policies and procedures.
  • Responsible for teaching and training providers and staff on measurements for achieving data quality goals related to their specialty. The data measures include Centers for Medicare and Medicaid Services (CMS) incentive program requirements.
  • Prepared reports and presentations for clients, managers, partners, and others.
  • Developed and maintained productive working relationships with management, external clients/vendors, team members and other groups.
  • Guided practices on developing solutions to organizational challenges. Experience directly supporting Electronic Health Record Implementations with workflow development, training, change management, implementation, and optimization. As well as assisting practices with meeting and exceeding expectations for achieving success in quality programs such as Merit-Based Incentive Payment System (MIPS), Texas Medicaid Promoting Interoperability Program (PI), Meaningful Use, Physician Quality Reporting System (PQRS), Patient Centered Medical Home (PCMH) and Value-Based Modifier.
  • Developed and presented health care organizations with assessment findings including data gathering and gap analysis reports.
01/2009 to 08/2011
Informatics Analyst University Of Texas MD Anderson Cancer Center City, STATE,
  • Designed and implemented a data repository for seven collaborating institutions.
  • Developed data management plans and reports, validation procedures and data entry processes.
  • Implemented clinical system requirements, including data release formats, delivery schedules and testing protocols to confer with end users.
  • Organized, coordinated and monitored data from multiple Universities and departments for use in data warehouse.
  • Developed technical specifications for data management programming to communicate information to technical staff.
  • Interpreted the data and provided end user support regarding data sources.
01/2001 to 12/2008
Research Database Developer/Administrator University Of Texas MD Anderson Cancer Center City, STATE,
  • Designed, developed, implemented, deployed, administered and maintained a network of multiple databases in FileMaker Pro for different research user groups utilizing FileMaker Server
  • Applied various skills to evaluate, design, implement and optimize databases and database applications.
  • Planned, designed and streamlined data structures for analysis.
  • Managed all levels of internal analytics practice, including ETL, database administration, report development and integration.
  • Tested and modified databases to determine and correct issues.
  • Developed and updated all documentation related to database technologies for department.
  • Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.
  • Partnered with project management teams on development of scope and timelines.
  • Made decisions for department related to the assessment, acquisition, development and implementation of new systems
Education and Training
Expected in 05/2009
Master of Science: Clinical Informatics
University of Texas Health Science Center Houston - Houston, TX
GPA:
Expected in 05/1996
Bachelor of Arts: Management Information Systems
Prairie View A & M University - Prairie View, TX
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

87Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended

  • University of Texas Health Science Center Houston
  • Prairie View A & M University

Job Titles Held:

  • Healthcare IT Consulting - Manager
  • Healthcare IT Consultant
  • Informatics Analyst
  • Research Database Developer/Administrator

Degrees

  • Master of Science
  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: