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Healthcare Administrator Intern Resume Example

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HEALTHCARE ADMINISTRATOR INTERN
Professional Summary

Hardworking Project Manager gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies and database tools to increase productivity, quality and throughput.

Work History
Cvs Health - Healthcare Administrator InternDenver , CO05/2018 - 08/2018
  • Managed quality assurance program including on site evaluations, internal audits and customer surveys
  • Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
  • Worked with Project Director to resolve clinical problems, improve operations and provide exceptional customer service
  • Led team of 25 Nurse Practitioners engaged in delivering assistance to customer service department on daily basis
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Monitored staff organization and suggested improvements to daily functionality.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
Harvard University - Summer Day Camp CoordinatorJamaica Plain , MA05/2016 - 07/2018
  • Developed events and programs in consideration of needs, abilities and interests of participants
  • Educated 30 campers on important skills such as how to spot poison ivy, poisonous snakes or dangerous wildlife and how to safely start and extinguish campfires
  • Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury
  • Established, identified and assessed event goals and intended outcomes
  • Increased overall camp participation by 50 campers through designing reward programs and launching effective marketing
Field Placement Office At Oswego State University - Project AssistantCity , STATE08/2016 - 05/2018
  • Worked with faculty on projects and research (filing, answering phone calls and processing mailings)
  • Managed team meetings and discussed project's goals and objectives
  • Managed multiple projects simultaneously using organizational and analytical skills
  • Supervised 6 staff and strategically delegated work assignments to meet office administrative needs
  • Defined responsibilities, duties, and roles of each team member
  • Carefully observed progress of each project and examined risks for each project, including setting forth contingency plans
  • Planned out and executed total of 15 projects in 2016
  • Presented findings from research and experiments to new partners, bringing in over $ 120,000 in new grants and funding in 3 months
Health Promtion Office At SUNNY Oswego - Program AssistantCity , STATE08/2015 - 05/2016
  • Collaborated with professors to determine which test questions to include for successful assessment of student knowledge
  • Improved success of program by making proactive adjustments to operations.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Managed and adjusted personnel scheduling for 15 staff, monitoring resource allocation to provide optimal coverage and service Field Placement Office at SUNNY Oswego
  • Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies
Skills
  • Leadership
  • Managerial finance
  • Strategic planning
  • Advanced problem solving
  • Project planning and development
  • Program management
  • Teamwork/ Collaboration
  • Data analysis
  • Explaining benefits
  • Budgeting
  • Construction Managemnt
  • Eligibility determinations
  • Developing proposals
  • Business process re-engineering
  • Contract review and recommendations
  • Timeline management
Education
Expected in 12/2021Northcentral UniversityCity, StateDoctorate: Doctor of Business Administration
  • Coursework in Project and Resource Management, Business Strategic and Innovation, and Ethics in Business.
12/2019Maryville UniversityCityMBA: Business Administration
  • Coursework in Accounting for Managers, Strategic Marketing, and Financial Policies
  • Graduated with 3.385 GPA
  • Elected Captain of Strategic Marketing class
08/2018State University of New York (SUNY) CollegeCityBachelor of Science: Health and Wellness
  • Majored in Health and Wellness
  • Minored in Business Administration and Nutrition
  • Recipient of Eductional Opportunity Program (EOP) Scholarship
  • Dean's List Fall 2017
  • Member of Oswego Men Soccer Team
  • Elected Captain of Oswego Men Soccer Team
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Resume Overview

School Attended

  • Northcentral University
  • Maryville University
  • State University of New York (SUNY) College

Job Titles Held:

  • Healthcare Administrator Intern
  • Summer Day Camp Coordinator
  • Project Assistant
  • Program Assistant

Degrees

  • Doctorate : Doctor of Business Administration
    MBA : Business Administration
    Bachelor of Science : Health and Wellness

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