Hardworking Project Manager gifted at performance specification and reviewing designs to meet client expectations. Engaging and personable professional monitors work quality, manages key milestones and delivers exemplary customer service. Exhibits excellent technical skills in using project management methodologies and database tools to increase productivity, quality and throughput.
Skills
Leadership
Managerial finance
Strategic planning
Advanced problem solving
Project planning and development
Program management
Teamwork/ Collaboration
Data analysis
Explaining benefits
Budgeting
Construction Managemnt
Eligibility determinations
Developing proposals
Business process re-engineering
Contract review and recommendations
Timeline management
Education
Northcentral UniversitySan Diego, CAExpected in 12/2021 ā āDoctorate:Doctor of Business Administration - GPA:
Coursework in Project and Resource Management, Business Strategic and Innovation, and Ethics in Business.
Managed quality assurance program including on site evaluations, internal audits and customer surveys
Performed detailed assessments of risks to determine constraints and develop mitigation strategies.
Worked with Project Director to resolve clinical problems, improve operations and provide exceptional customer service
Led team of 25 Nurse Practitioners engaged in delivering assistance to customer service department on daily basis
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Monitored staff organization and suggested improvements to daily functionality.
Applied coaching techniques and tools to support managers and team members in improving performance.
Harvard University - Summer Day Camp Coordinator Jamaica Plain, MA, 05/2016 - 07/2018
Developed events and programs in consideration of needs, abilities and interests of participants
Educated 30 campers on important skills such as how to spot poison ivy, poisonous snakes or dangerous wildlife and how to safely start and extinguish campfires
Developed camp emergency procedures and shared with other counselors in preparation for serious event or injury
Established, identified and assessed event goals and intended outcomes
Increased overall camp participation by 50 campers through designing reward programs and launching effective marketing
Field Placement Office At Oswego State University - Project Assistant City, STATE, 08/2016 - 05/2018
Worked with faculty on projects and research (filing, answering phone calls and processing mailings)
Managed team meetings and discussed project's goals and objectives
Managed multiple projects simultaneously using organizational and analytical skills
Supervised 6 staff and strategically delegated work assignments to meet office administrative needs
Defined responsibilities, duties, and roles of each team member
Carefully observed progress of each project and examined risks for each project, including setting forth contingency plans
Planned out and executed total of 15 projects in 2016
Presented findings from research and experiments to new partners, bringing in over $ 120,000 in new grants and funding in 3 months
Health Promtion Office At SUNNY Oswego - Program Assistant City, STATE, 08/2015 - 05/2016
Collaborated with professors to determine which test questions to include for successful assessment of student knowledge
Improved success of program by making proactive adjustments to operations.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Managed and adjusted personnel scheduling for 15 staff, monitoring resource allocation to provide optimal coverage and service Field Placement Office at SUNNY Oswego
Devised strategies to reduce expenses, modernize operations and revamp procedures to improve institution operations
Conferred with educators to identify current classroom concerns and diversify instructional strategies
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