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Healthcare Administrator Resume Example

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HEALTHCARE ADMINISTRATOR
Professional Summary

Highly-professional and organized Healthcare Administrator with strong experience in managing and overseeing daily administrative functions and ensuring compliance. Possess strong leadership and team working skills along with the effective communication abilities, computer proficiency, and knowledge of medical terminology.

Summary of Skills
  • More than 8 years experience in healthcare administration as well as strong knowledge of medical terminology and medical insurance plans
  • Proficiency in MS Office Suite as well as database applications and EHR system
  • Strong management and leadership skills to oversee daily duties of healthcare staff as well as to ensure organization's growth
  • Creative and strong problem-solving skills to handle issues related to staff and administrative duties
  • Effective communication and interpersonal skills to build and maintain strong relationships with healthcare personnel as well as with patients, families, and visitors
  • Strong organization and prioritization skills as well as ability to handle multiple tasks simultaneously and within tight deadlines
  • Strong data entry skills as well as ability to maintain high level of confidentiality of sensitive information
  • Ability to maintain a positive working environment as well as provide excellent customer services
Work History
Healthcare Administrator01/2018 to 02/2021
Brookdale Senior Living – Mcpherson , KS
  • Communicate monthly and quarterly goals to administrative staff as well as conducting performance reviews for subordinates to improve clinical quality and growth of the facility
  • Play an important role in overall management and operations of the facility under the direction of Chief Operating Officer and in conformance with healthcare policies, and regulations
  • Manage staffing activities, including hiring, training, performance evaluation, and termination
  • Review and interpret monthly financial statements as well as prepared annual operating project budget
  • Perform routine inspections of the facility to assure that established procedures and policies are being followed
  • Assist with managing over $300M + healthcare projects within the organization and drove projects to successful completion
  • Ensure projects are planned and executed effectively for open enrollment by defining and documenting project team roles, responsibilities and identifying risks
  • Prepare and manage expenses reports as well as found and suggested effective ways to minimize costs
  • Provide administrative support to healthcare by arranging meetings and conferences, handling incoming calls and mails
Healthcare Administrator01/2014 to 12/2017
Brookdale Senior Living – Meridian , MS
  • Interfaced with other departments to ensure proper data collection, information dissemination, and financial management activities
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints
  • Developed executive presentations and reports to facilitate project evaluation and process improvement
  • Provided general and administrative support to the staff, doctors and patients of the Oncology department under the supervision of office manager
  • Assisted in filing medical documents as well as liaised between patient and insurance companies
  • Prepared presentation materials for meetings and conferences
  • Answered incoming phone calls to arrange appointments or to handle inquiries
  • Typed and designed general correspondences, memos, charts, tables, graphs, etc., based on functional needs
  • Received, sorted, and distributed incoming mails as well as accepted and signed for package deliveries
Healthcare Administrator01/2008 to 12/2013
Brookdale Senior Living – North Augusta , SC
  • Managed over 100 patient files in Medical Specialty Clinic including, Cardiology, Oncology, Renal, Gastrology, Pulmonary, Rheumatology, Dermatology
  • Directed day-to-day functions of the facility in accordance with current federal guidelines, and regulations to provide the highest degree of quality care to patients
  • Worked closely with the doctors, nurses, care coordinators, medical and billing departments to improve patient care
  • Oversaw and monitored delivery of quality patient care services as well as managing all business operations of the facility
  • Developed and implemented quarterly and annually strategic plans that support business plans
  • Prepared annual budgets, P&L statements as well as reviewing statistical and financial reports
  • Assist in developing and implementing programs to promote recruitment, retention, continuing education, and training of healthcare staff
  • Coordinated with Human Resources for interviewing, hiring and employee termination activities as necessary
  • Ensured maintenance of accurate medical records for billing, auditing and regulatory compliance within approved and appropriate guidelines
  • Managed accurate and updated patients' health and staff records as well as maintained their confidentiality
  • Performed other administrative tasks, including tracking medical and office supplies, creating work schedules for staff, answer queries and solve various issues of staff, etc.
Education
Certificate in Project Management: Project Management06/2013Villanova University- City
Master of Business Administration: Business02/2012University of Phoenix- City
Bachelor of Science: Psychology04/2009University of Phoenix- City
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Resume Overview

School Attended

  • Villanova University
  • University of Phoenix

Job Titles Held:

  • Healthcare Administrator

Degrees

  • Certificate in Project Management : Project Management 06/2013
    Master of Business Administration : Business 02/2012
    Bachelor of Science : Psychology 04/2009

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