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Healthcare Administrator Resume Example

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HEALTHCARE ADMINISTRATOR
Summary

Cooperative Healthcare Administrator developing effective relationships with all levels of organization. Determines company-wide staffing requirements and proactively searches for new team members. Improves onboarding and training processes to empower staff. Processes medical documents and maintains medical database.

Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential.

Skills
  • Records management
  • Quality assurance controls
  • Fundraising and major donor development
  • Health information systems
  • Facility oversight
Experience
Healthcare Administrator|Davita - Oklahoma City , OK|01/2020 - Current
  • Maintained ample stock of medical forms and documents by instituting weekly inventory checks.
  • Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
  • Improved clerical infrastructure by implementing medical content management system.
  • Prepared, verified and distributed critical reports to valid parties after identifying identity and right to access.
  • Created documentation to articulate departmental roles and drafted statement-of-work for each team.
  • Trained front desk receptionist to enthusiastically greet and assist incoming patients.
  • Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
  • Implemented cost control policies to limit excessive or unmanaged spending by various teams.
  • Researched health center standards and guidelines to identify best practices and improvement opportunities.
  • Responded proactively to concerns and questions by acting on patient feedback.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Communicated with patients with compassion while keeping medical information private.
Healthcare Manager|Sunrise Senior Living - Grosse Pointe Farms , MI|09/2015 - 12/2019
  • Worked closely with the store manager to maintain day-to-day operations.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Updated procedures necessary for compounding, mixing, packaging and labeling medications.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Delivered income records, balance sheets and [Type] documents to board to keep executives informed of all potential financial issues.
Certified Nursing Assistant|Addus Homecare Corporation - Mentor , OH|04/2005 - 06/2015
  • Documented activities and recorded information in EMR system.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Consulted with nurses to develop patient care plans and evaluate treatment options.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
  • Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
  • Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Collected specimens, monitored vitals and maximized patient comfort.
Education and Training
University of Dschang||City|09/2002Bachelor of Arts: Social Sciences
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
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  • Word choice

Resume Overview

School Attended

  • University of Dschang

Job Titles Held:

  • Healthcare Administrator
  • Healthcare Manager
  • Certified Nursing Assistant

Degrees

  • Bachelor of Arts : Social Sciences

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