Healthcare Administrator Resume Example
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HEALTHCARE ADMINISTRATOR
Summary
Cooperative Healthcare Administrator developing effective relationships with all levels of organization. Determines company-wide staffing requirements and proactively searches for new team members. Improves onboarding and training processes to empower staff. Processes medical documents and maintains medical database.
Efficient Healthcare Administrator managing day-to-day operations of medical facilities to provide high-quality care. Encourages staff to develop close relationships with patients and community members. Develops performance review frameworks to identify promotion opportunities. Guides staff towards reaching full potential.
Skills
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Experience
Healthcare Administrator|Davita - Oklahoma City , OK|01/2020 - Current
- Maintained ample stock of medical forms and documents by instituting weekly inventory checks.
- Satisfied customer queries over phone and email to maintain positive patient-provider relationships.
- Improved clerical infrastructure by implementing medical content management system.
- Prepared, verified and distributed critical reports to valid parties after identifying identity and right to access.
- Created documentation to articulate departmental roles and drafted statement-of-work for each team.
- Trained front desk receptionist to enthusiastically greet and assist incoming patients.
- Assisted with budgetary development by providing in-depth analysis of current and potential future expenses.
- Implemented cost control policies to limit excessive or unmanaged spending by various teams.
- Researched health center standards and guidelines to identify best practices and improvement opportunities.
- Responded proactively to concerns and questions by acting on patient feedback.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Communicated with patients with compassion while keeping medical information private.
Healthcare Manager|Sunrise Senior Living - Grosse Pointe Farms , MI|09/2015 - 12/2019
- Worked closely with the store manager to maintain day-to-day operations.
- Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
- Ordered all supplies needed for the pharmacy and kept tabs on inventory levels.
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
- Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Updated procedures necessary for compounding, mixing, packaging and labeling medications.
- Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
- Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Delivered income records, balance sheets and [Type] documents to board to keep executives informed of all potential financial issues.
Certified Nursing Assistant|Addus Homecare Corporation - Mentor , OH|04/2005 - 06/2015
- Documented activities and recorded information in EMR system.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Administered personal nursing assistance in pre- and post-operative situations.
- Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
- Collected specimens, monitored vitals and maximized patient comfort.
Education and Training
University of Dschang||City|09/2002Bachelor of Arts: Social Sciences
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Resume Overview
School Attended
- University of Dschang
Job Titles Held:
- Healthcare Administrator
- Healthcare Manager
- Certified Nursing Assistant
Degrees
- Bachelor of Arts : Social Sciences
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