healthcare administrator resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Motivated professional with excellent leadership, project management and problem-solving abilities developed over years of progressive administrative experience. Well-versed in all clerical needs and successful at adapting quickly to changing business demands. Diligent resource coordinator successful in accomplishing daily needs and exceeding performance targets.

  • Personnel management
  • Records management
  • Staff supervision
  • Scheduling and Schedule management
  • Employee retention strategies
  • Regulatory requirements
  • Facility oversight
  • Census goals
  • Health information systems
  • Patient safety
  • Quality assurance controls
  • Patient relations
  • PPE use
  • Data entry documentation
  • State and Federal program experience
  • DDE blackscreen, Medicare billing and coding
  • Timeline Planning and Management
  • Accounting skills
  • Inventory systems
  • Microsoft
  • Excel spreadsheets
  • QuickBooks expert
  • Social media management
  • Administrative operations
  • Strong problem solver
  • Recruiting
  • Merchandising
10/2020 to Current
Healthcare Administrator Davita San Diego, CA,
  • Establishes\implements goals, objectives, policies, procedures and systems for all operational areas of the office.
  • Develops/implements long-range plans.
  • Manages the daily operations while developing, monitoring, and analyzing budget and financial information cost effectively.
  • Oversees HR and ensures effective administration/implementation of compensation, benefits, job descriptions, and personnel policies.
  • Participates in the selection, training and supervision of all staff.
  • Participates in staff supervision, performance evaluation, merit increases and disciplinary actions.
  • Resolves administrative and operational problems including the maintenance of property, computer systems and installed software applications.
  • Ensures compliance with regulations and standards.
  • Gathers and reports data for fiscal and statistical analysis.
  • Serves as a liaison between clients and staff.
  • Helps chief executive officer develop strategic plans and objectives based upon identified needs of clients.
  • Maintains the strictest confidentiality.
  • Performs other duties as assigned.
  • Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
  • Skill in planning, organizing, delegating and supervising.
  • Skill in leading employees to accomplish all job objectives while inspiring confidence and motivation.
  • Skill in gathering and interpreting data, analyzing situations accurately, and taking effective action.
  • Skill in establishing and maintaining effective working relationships with employees, policy-making bodies, third-party payers, patients, and the public.
  • Skill in organizing work, making assignments, and achieving goals and objectives.
  • Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
  • Skill in verbal and written communication.
  • Ability to assume responsibility and exercise authority over assigned work functions.
  • Ability to take initiative and to exercise independent judgment, decision-making and problem-solving expertise.
  • Ability to establish and maintain quality control standards.
  • Ability to foster teambuilding with all staff
11/2017 to 10/2020
Merchandise Coordinator Fullbeauty Brands Indianapolis, IN,
  • Liaison between Distribution Center (DC) Operations & Corporate Merchandising Departments
  • Communicate information regarding product inflowing to the Distribution center to internal DC Merchandise Control Management and Corporate Home Office Management Associates.
  • Monitors and audits internal computer system (SCAN) to ensure product information is logged accurately
  • Send samples and pictures of product to Home Office Corporate planning teams
  • Manages the merchandise return to vender process
  • Maintains all necessary files for the Merchandising Department.
  • Special projects as assigned.
  • PO and OMS experience
  • Working closing with SPEC team regularly regularly to enure items are correct
  • Worked closely with buyers and their spreadsheets
  • Excellent written and oral communication skills
  • Must be highly organized with the ability to multitask
  • Strong attention to detail
10/2011 to 07/2017
Office Manager State Of Delaware Claymont, DE,

Back office duties: Assist with patient check in, exams, office procedures, and minor office surgeries including set-up, clean-up, patient prep, and documentation in electronic medical record. Administer injections and oral medications as ordered by physician or nurse. Specimen collection. Chart prep for all patients, Phone triage, Appointment scheduling, Insurance authorizations, mixing and making vials of medication and filling of prescriptions for patients, Patient education,

  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Directed and oversaw office personnel activities.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
01/2009 to 10/2011
E Filing Specialist Machol & Johannes, LLC City, STATE,
  • Entered, organized and secured digital data for cases and billing records.
  • Reviewed files to check for complete and accurate information.
  • Scanned and filed forms, reports, correspondence and receipts.
  • Updated daily logs for tracking file movements.
  • Transferred and requested records to and from other offices.
  • Conducted quality audit and improvement reviews to verify integrity of scanned images.
  • Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use.
  • Gained advanced knowledge of file intake, classification and management processes.
  • Managed high volume of letters, memoranda, invoices and documents.
  • Reviewed, coded and scanned correspondence prior to filing.
Education and Training
Expected in 05/2008 to to
Medical Administrative Assistant : Healthcare
Kaplan College - Las Vegas, NV,
Expected in 01/2005 to to
East High - Cheyenne Wyoming,

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Resume Overview

School Attended

  • Kaplan College
  • East High

Job Titles Held:

  • Healthcare Administrator
  • Merchandise Coordinator
  • Office Manager
  • E Filing Specialist


  • Medical Administrative Assistant
  • GED

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