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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
To find a position that will utilize my knowledge while working in tandem with in a highly-regarded setting. Skilled at communicating, organizing and solving problems to raise the stature and rankings of health care facilities.
Skills
  • Strong presentation skills
  • Effective staff coach
  • Strategic planning capability
  • Planning and development
  • Supervisory training
  • Analytical thinker
  • Supervisory training
  • Quality improvement competency
  • Independent judgment and decision making
Work History
Healthcare Administration Intern, 2014 to 03/2014
Our Lady Of The Lake Regional Medical CenterNatchez, MS,
  • Conducted a feasibility study on 12, 10 and eight hour shifts by compiling statistics.
  • Handled detail work including make and maintaining a work schedule for 16 employees.
  • Proposed new ideas for the holiday and schedule guidelines.
  • Worked with a LEAN coach, Budget Director, Human Recourse, Pay Roll Reprehensive to get an over view of how things are ran in the department.
  • Worked with tight deadlines.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Interpreted and communicated new or revised policies to staff.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
Pulmonary Lab Technician, 03/2011 to Current
Als LimitedHolland, MI,
  • Performed 12-lead EKGs on patients throughout the health system using the GE MAC 5000 EKG Machine.
  • Assumed responsibility for reading EKGs for normal and abnormal results and reporting these to the Doctor, Charge Nurse or Nurse.
  • Extracted arterial blood for blood gas tests for patients using ABL800 Flex Radiometer and ran samples, reported and verified results.
  • Identified abnormal results and report the results to the appropriate personnel; maintained the ABL800 Flex with changing out membranes, waste, calibration solutions and gas tanks.
  • Maintained and ensured timely replenishment of supplies for the laboratory, especially those used to conduct EKGs and blood gas tests.
  • Conducted monthly correlations and reruns of samples; organized EKG logs, credit logs and sample rejection logs.
  • Compose the schedule for 24 lab employees.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Educated staff on state and federal statutes, rules and regulations governing home care services.
  • Interpreted and communicated new or revised policies to staff.
Laboratory Assistant, 10/2008 to 03/2011
Baylor Scott & White HealthGarland, TX,
  • Performed standardized laboratory tests to verify chemical characteristics or composition of specimen.
  • Completed medical laboratory tests, procedures, experiments, and analyses to provide data for diagnosis, treatment, and prevention of disease.
  • Conducted chemical analyses of body fluids, such as blood, urine, and spinal fluid, to determine presence of normal and abnormal components.
  • Studied blood cells, their numbers, and morphology, using microscopic technique and performed blood group, type, and compatibility tests for transfusion purposes.
  • Provided complex laboratory technical support and was responsible for the facilitation of a draw station lab including preparation of manuals, manifests and monthly reports.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Recruited, hired, trained and coached on average of 4 new employees per year.
  • Established and maintained systems that safely met residents' needs.
Patient Educator, 07/2005 to Current
American Renal AssociatesClifton, NJ,
  • Conducted training for clients and their appointed caretakers on how to use complex PT-INR blood monitoring instruments.
  • Instructed clients on usage and maintenance of instruments including quality control, cleaning, recording and reporting results and troubleshooting.
  • Communicated with clients on the prevention of errors affecting test results and scheduled training to incorporate client time, preparation and submission of documents.
  • Identified educational needs of patient and caretakers by collaborating with attending physicians, department heads, and staff.
  • Encouraged participation in decision-making about health care options by facilitating the caretakers' understanding of patient's health status.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
  • Established and maintained systems that safely met residents' needs.
Patient Care Technician, 2003 to 2008
University Of Michigan Health SystemCity, STATE,
  • Functioned as a Phlebotomist that specialized in pediatric, geriatric and dermal venipuncture.
  • Accomplished several types of indwelling venipuncture including Broviac, Hickman, PICC, Groshong, and CVC or CVL.
  • Facilitated laboratory testing and maintenance including NOVA CCX and I-SAT and MonoSpot, Strep-A, bHCG, UA, Protime, Westergren Sedimentation Rate and Glucose.
  • Coordinated patient appointments for MRIs, CT scans, and ultrasounds including pre-certification and verification of benefits.
  • Maintained patient information such as medical history, results of tests and examinations and patient symptoms.
  • Explained terminology and procedures, research inquiries, instruct on how to use home health care products and collect and prepare data for further research.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Established and maintained systems that safely met residents' needs.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  • Facilitated an on-going assessment of patient/family needs and implementation of interdisciplinary team care plan.
Education
Bachelor of Science: Health Administration, Expected in Current
Eastern Michigan University - Ypsilanti, MI
GPA:
    Health Administration
  • Coursework in Health Services Administration
  • Coursework in Business Management
  • Coursework in Healthcare Administration
  • Coursework in Health Services Administration and Business
  • Coursework in Human Resources Management and Accounting
Associate of Art: , Expected in 4 2014
Schoolcraft College - Livonia, MI
GPA:
  • Coursework in Health Services Administration
  • Coursework in Health Services Administration and Business
  • Coursework in Human Resources Management and Accounting
Associate of Science: Health Science, Expected in 5 2006
Schoolcraft College - Livonia, MI
GPA:
    Health Science
  • Recipient of Canton Township Scholarship
  • Coursework in Community Health
  • Coursework in Health Services Administration
  • Coursework in Healthcare Administration
  • Coursework in Health Services Administration and Business
  • Coursework in Human Resources Management and Accounting
Accomplishments
  • Microsoft Suite * CareWeb * Master Control * PathNet * Carelink * EWS.
  • U of M Online Reference Library * LabWorks.
Affiliations
American Society for Clinical Laboratory Science, Member, 2012-Present Basic Life Support (BLS), American Heart Association, Nov 2011-Present Certified Anticoagulation Patient Self-Testing, University of Southern Indiana, Apr 2009 Certified Phlebotomist, American Society of Clinical Pathology, Nov 2001-Present Den Leader, Cub Scouts of America, September 2014
Skills
benefits, Budget, calibration, coach, draw, credit, client, clients, decision-making, diagnosis, MAC, Director, personnel, quality control, reading, recording, reporting, research, SAT, statistics, technical support, troubleshooting, type, view, composition

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Resume Overview

School Attended

  • Eastern Michigan University
  • Schoolcraft College
  • Schoolcraft College

Job Titles Held:

  • Healthcare Administration Intern
  • Pulmonary Lab Technician
  • Laboratory Assistant
  • Patient Educator
  • Patient Care Technician

Degrees

  • Bachelor of Science
  • Associate of Art
  • Associate of Science

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