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health care technician i resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Dedicated and meticulous professional bringing more than ten plus years of experience to patients and families and care teams efficiently. Friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.

Well-versed in managing supplies, fields and aseptic techniques. Proficient in HIPAA, facility and standards and competent in operating in high-volume, high-stress settings. Highly organized and professional in diverse routine and complex situations. Sets up and operates equipment, collects histories and provides comfort to patients. Established in assessment, counseling, and documentation. Always eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn and grow.

Skills
  • Customer services
  • Customer Care
  • Customer Support
  • First Aid/CPR
  • Multitasking abilities
  • Good listening skills
  • Interviewing skills
  • Recruiting skills
  • Medical record skills
  • Vital signs
Work History
Health Care Technician I, 08/2015 - Current
State Of North Carolina Bolivia, NC,
  • Provided care for patients based on physical, psychological, educational and safety criteria.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Health Care Technician II.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted patients with daily living skills in the facility and in the community.
  • Provide supportive counseling to patients.
  • Skill in observing, recording, and evaluating adaptive, social, and/ or developmental behavior among population served.
  • Maintained detailed documentation of daily activities for patients.
  • Assist with the development of an individual service/treatment plan for each assigned patient, observed, and monitored patients behaviors; charted observations and incidents.
  • Ability to communicate effectively in oral and written form.
  • Have knowledgeable principles working with patients with developmental disabilities.
Residential Service Supervisor, 07/2007 - 08/2015
Sleep Number Corporation Palm Beach Gardens, FL,
  • Assisted with training and development of team members.
  • Updated job knowledge by attending various workshops, training sessions and educational opportunities.
  • Complete staff's timesheets in a timely manner.
  • Complete staff's schedules and work assignments in a timely manner.
  • Organize monthly meeting, orientation training , training on polices and procedures.
  • Complete evaluations quarterly and annually.
  • Collect and calculate receipts when a purchase is made.
  • Schedule community outing for patients, partake in treatment team meeting.
  • Documented infractions, insubordination and coaching logs as needed.
  • Approved time off, ensure inventory was accurate on patients personal belonging, manage monthly drills.
  • Confirm NCI techniques was complete properly and appropriately, collected DHHS documentation, conducted interviews and investigations.
  • Ensure safety of staff and patients.
Advance Bank Teller , 01/2006 - 07/2006
Friendly Check Cashing City, STATE,
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Counted and packaged currency and coins.
  • Logged cashier's checks and other transactions to maintain accuracy of account records.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Provided customer records on demand, including account statements and copies of checks.
  • Executed wire transfers, stop payments and account transfers.
  • Maintained friendly and professional customer interactions.
  • Processed customer transactions accurately and efficiently.
  • Handled various accounting transactions.
Sales Respresentative, 10/2004 - 01/2006
Furniture Fair City, STATE,
  • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction.
  • Communicated with customers to understand needs and recommend appropriate solutions.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Helped resolve client problems quickly with superior customer service.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Created strategies to develop and expand sales of services to existing customers.
  • Set up over new accounts in a timely manner.
  • Built strong rapport with clients by understanding needs and clearly explaining products.
Education
High School Diploma: , Expected in 05/2004
-
South Lenoir High School - Deep Run, NC,
GPA:
Status -
Certifications
  • CPI A and B
  • CPR
  • First Aid Certified
  • Mental Health Certified
,

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Resume Overview

School Attended

  • South Lenoir High School

Job Titles Held:

  • Health Care Technician I
  • Residential Service Supervisor
  • Advance Bank Teller
  • Sales Respresentative

Degrees

  • High School Diploma

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