LiveCareer-Resume

health care support worker resume example with 19+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Empathetic individual with impeccable customer service and interpersonal skills. Works well under pressure with savvy time management and prioritisation. Demonstrates strong resilience and active listening.

I have unwavering passion for taking care of people,most especially the vulnerable ones and I also have keen interest in developing my career as an inquisitive health care support worker.

In view of these, I have had online trainings and certifications centered on elderly care and care for the disabled,I also have diploma in caregiving. More also, I have had trainings in person-centered care, planning and personalization.I have worked for veritas SC as child and adult health care assistant (trainee)and also, I am presently working as health care support worker at Kelly healthcare services.

Skills
  • Person-centred care
  • Medication administration
  • Social care
  • Health care
  • Acute care
  • Clinical care
  • Mental health care
  • Health assessments
  • Recovery programmes
  • Decontamination processes
  • Interdepartmental collaboration
  • Documentation
Work History
03/2023 to Current
Health Care Support Worker First American Financial Loveland, , West Midlands
  • Prepared patients for treatment, readying medical records and documentation required for clinical procedures.
  • Helped service users with cooking, cleaning, shopping and other domestic duties, promoting independence.
  • Updated team weekly providing comprehensive reports and informing on any concerns.
  • Ensured H&S regulations were adhered to at all times, and COVID policies were practised.
  • Provided excellent 24-hour, one-to-one care within homes of [Number] clients.
  • Built positive relationships with patients through empathetic communication and attentive clinical care.
  • Adapted assistance provided to service users to meet home and community requirements.
  • Remained calm and effective under pressure to maintain high care standards against performance targets.
  • Guaranteed that service users' confidentiality was maintained and respected.
  • Enabled service users to develop, establish and maintain personal relationships and social networks with planned excursions and events.
  • Worked with compassion, kindness and care to deliver exceptional patient-centred clinical services.
  • Ensured meticulous attention to health and safety standards for compliant, first-class residential care.
  • Assisted service users with personal care-related activities maintaining dignity and respect.
  • Delivered dedicated care to improve the physical and mental wellbeing of patients in line with personalised health programmes.
02/2023 to 03/2023
Health Care assistant (trainee) Veritas Social Care Training City, , Lancashire
  • Promoted and encouraged independence while assisting patients with daily routines.
  • Obtained current medical information, weight, height and vital signs to aid care planning.
  • Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
  • Established friendly rapport with patients to promote positive health and wellbeing.
  • Helped patients with bathing, meal assistance, toileting and mobility support.
  • Formulated care plans with meticulous attention, helping to increase quality of documentation.
12/2012 to 01/2023
Business Owner Afinx Nigeria Limited City, , Apapa
  • Determined staffing needs, recruited and trained new hires and assigned responsibilities to improve productivity.
  • Provided organisational leadership and established business vision to achieve sales, profit and revenue goals.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable.
  • Kept and tracked records for inventory, income and expenses, generating reports to check business health and growth.
  • Oversaw customer interaction, quality control and stakeholder relations and addressed complaints to improve service delivery and increase client retention.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Maintained accurate records for operations, inventory, income and expenses.
  • Utilised effective communication skills to enable successful resolution of issues and conflicts.
  • Monitored industry trends and attended trade shows, selecting and purchasing products for resale.
  • Ascertained client needs by assessing feedback and procured new goods and services to fulfil established requirements.
  • Computed costs for products and services, established mark-up and set pricing for business offerings.
  • Reviewed financial statements and observed market trends to manage cash flow and make business decisions.
  • Devised marketing strategies to reach untapped markets, convert potential clients and amplify sales revenue.
  • Met with product suppliers, negotiated supply contracts and established partnerships to facilitate delivery of raw materials and products.
12/2004 to 12/2012
Sales Representative RAYNUD GLOBAL OIL City, , Apapa
  • Generated sales by prospecting leads, cold calling and closing deals.
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
  • Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
  • Created sales and revenue-generating opportunities in new markets to improve profit margins.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Negotiated and closed deals with minimal required support from sales and finance managers.
  • Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
  • Negotiated customer pricing within agreed guidelines to achieve margin targets.
  • Demonstrated strong communication and time management skills to meet and exceeded sales targets.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Built new business partnerships to drive customer acquisition and generate revenue.
  • Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
  • Selected, trained and performance-managed staff to handle high workload with ambitious targets.
  • Conducted thorough research in advance of appointments to quickly build rapport and understanding with prospective clients.
09/2003 to 09/2004
NATIONAL YOUTH SERVICE CORPS MEMBER National Youth Service Corporation City, , Middlebelt
  • Assisted in the planning and management of enjoyable projects, games and activities for teenagers.
  • Collaborated with team of multidisciplinary professionals to run specialised workshops for youths.
  • Helped young people overcome personal difficulties by providing helpful and supportive environments and attentively listening to concerns.
  • Planned, created and organised fun activities to improve mental health and wellbeing.
  • Worked with other organisations such as schools, community groups and the police to achieve common goals.
  • Maintained excellent relationships with children and teenagers by proactively helping them through personal difficulties.
  • Worked with anti-social and at-risk youth, providing safe space and developing relationships based on respect and trust.
  • Provided youth work support, encouraging youth to take part in new positive opportunities and experiences.
  • Conducted regular management meetings with team to provide updates and determine next steps.
  • Helped youth make informed decisions, reach their potential and successfully transition to adulthood.
  • Undertook work directly with young people in community projects, residential activities and outdoor education.
  • Supported children and young people by providing high quality, informal education for growth and development.
03/2003 to 09/2003
Red Cross Volunteer Red Cross Society City, , South west
  • Provided emergency services with detailed explanation of conditions following major injuries.
  • Provided first aid to adults, children and infants.
  • Treated sports participants for minor cuts, wounds and abrasions.
  • Checked and disposed of out-of-date medication and first aid supplies.
  • Reassured and calmed injured persons and family members, preventing heightened distress.
  • Responded to first aid incidents effectively while maintaining calm composure.
  • Recorded notes, observations and incidents to provide proper documentation to physicians and paramedics.
  • Used ice packs and cold compress to reduce swelling of bumps and alleviate pain.
  • Performed CPR for cardiac arrest casualties to pump heart and keep blood flowing to body.
  • Demonstrated analytical skills and good judgment to treat and prioritise urgent matters.
  • Identified injury and used splints and plaster cast to support fractured limb and immobilise bone.
  • Treated spectators for heat exhaustion and advised on hydration.
  • Placed unconscious casualty in recovery position to enable air to flow from nose and mouth to lungs, maintaining smooth airway.
  • Examined surroundings during incident to establish safety measures for bystanders and casualties, managing control of situation.
  • Measured blood pressure, heart rate and temperature to monitor vital signs and condition of casualties.
  • Massaged legs and arms to reduce pain and muscle tension, improving energy and circulation.
Education
Expected in
Diploma of Higher Education: Diploma in caregiving
Alison Education company / e-learning certification - Galway Ireland , South of galway
GPA:
Expected in
Certified family support worker : How to become a Family support worker
Alison Education company - Galway Ireland , South of Galway
GPA:
Expected in
Certification on Elderly care and care for the disabled : Elderly care and care for the disabled
Alison Education company - Galway Ireland , South of Galway
GPA:

The vocational studies are e-learning certification as a result of quest and passion for learning in the area of health care services and discipline.

Expected in
Bachelor of Science: Agricultural science
University of Ilorin - Ilorin kwara state , Central destrict
GPA:
  • Coursework in Agric economics and extension
Expected in
Basic computer skills : Data processing and graphic presentation
Computer Academy - Osogbo , South west
GPA:
  • Coursework in data processing and graphic presentation
  • Coursework in [Area of expertise]
Expected in
The West Africa Examination Council : Senior School Certificate Examination
Osogbo grammar school - Osogbo , South west
GPA:
Accomplishments
  • Investigated, identified and reconciled account discrepancies totalling #2,000,000(Two million naira only) in company savings.
  • Planned and coordinated haulage projects resulting in profitability increments and efficiency
  • Achieved certification through the process of on line learning ( Alison Education company)
  • Advanced from working as a sales representative to a complete owner of a successful business and now as Health care support worker, quickly as a result of dedication, hardworking and consistent educational achievements..
Additional Information

Hobbies

- Traveling

- Meeting new people

- Reading

- Social engagement

- Domestic chores

- Football

Skills
  • Person-centred care
  • Medication administration
  • Social care
  • Health care
  • Acute care
  • Clinical care
  • Mental health care
  • Health assessments
  • Recovery programmes
  • Decontamination processes
  • Interdepartmental collaboration
  • Documentation
Work History
03/2023 to Current
Health Care Support Worker
Kelly healthcare services Bermingham , West Midlands
  • Prepared patients for treatment, readying medical records and documentation required for clinical procedures.
  • Helped service users with cooking, cleaning, shopping and other domestic duties, promoting independence.
  • Updated team weekly providing comprehensive reports and informing on any concerns.
  • Ensured H&S regulations were adhered to at all times, and COVID policies were practised.
  • Provided excellent 24-hour, one-to-one care within homes of [Number] clients.
  • Built positive relationships with patients through empathetic communication and attentive clinical care.
  • Adapted assistance provided to service users to meet home and community requirements.
  • Remained calm and effective under pressure to maintain high care standards against performance targets.
  • Guaranteed that service users' confidentiality was maintained and respected.
  • Enabled service users to develop, establish and maintain personal relationships and social networks with planned excursions and events.
  • Worked with compassion, kindness and care to deliver exceptional patient-centred clinical services.
  • Ensured meticulous attention to health and safety standards for compliant, first-class residential care.
  • Assisted service users with personal care-related activities maintaining dignity and respect.
  • Delivered dedicated care to improve the physical and mental wellbeing of patients in line with personalised health programmes.
02/2023 to 03/2023
Health Care assistant (trainee)
Veritas social care training Manchester , Lancashire
  • Promoted and encouraged independence while assisting patients with daily routines.
  • Obtained current medical information, weight, height and vital signs to aid care planning.
  • Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
  • Established friendly rapport with patients to promote positive health and wellbeing.
  • Helped patients with bathing, meal assistance, toileting and mobility support.
  • Formulated care plans with meticulous attention, helping to increase quality of documentation.
12/2012 to 01/2023
Business Owner
Afinx Nigeria limited Lagos , Apapa
  • Determined staffing needs, recruited and trained new hires and assigned responsibilities to improve productivity.
  • Provided organisational leadership and established business vision to achieve sales, profit and revenue goals.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable.
  • Kept and tracked records for inventory, income and expenses, generating reports to check business health and growth.
  • Oversaw customer interaction, quality control and stakeholder relations and addressed complaints to improve service delivery and increase client retention.
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Maintained accurate records for operations, inventory, income and expenses.
  • Utilised effective communication skills to enable successful resolution of issues and conflicts.
  • Monitored industry trends and attended trade shows, selecting and purchasing products for resale.
  • Ascertained client needs by assessing feedback and procured new goods and services to fulfil established requirements.
  • Computed costs for products and services, established mark-up and set pricing for business offerings.
  • Reviewed financial statements and observed market trends to manage cash flow and make business decisions.
  • Devised marketing strategies to reach untapped markets, convert potential clients and amplify sales revenue.
  • Met with product suppliers, negotiated supply contracts and established partnerships to facilitate delivery of raw materials and products.
12/2004 to 12/2012
Sales Representative
RAYNUD GLOBAL OIL Lagos, Apapa
  • Generated sales by prospecting leads, cold calling and closing deals.
  • Grew customer base by acquiring new customers and identifying needs to deliver relevant products.
  • Highlighted financial discrepancies and interfaced with customers to resolve problems and meet diverse needs.
  • Created sales and revenue-generating opportunities in new markets to improve profit margins.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Negotiated and closed deals with minimal required support from sales and finance managers.
  • Addressed customer questions, problems and complaints in person and via phone to maintain positive relationships and support smooth communications.
  • Negotiated customer pricing within agreed guidelines to achieve margin targets.
  • Demonstrated strong communication and time management skills to meet and exceeded sales targets.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Built new business partnerships to drive customer acquisition and generate revenue.
  • Maintained detailed record of sales activities and compared trends to identify underserved areas and opportunities for improvement.
  • Selected, trained and performance-managed staff to handle high workload with ambitious targets.
  • Conducted thorough research in advance of appointments to quickly build rapport and understanding with prospective clients.
09/2003 to 09/2004
NATIONAL YOUTH SERVICE CORPS MEMBER
National youth service corporation USSA Local government , Middlebelt
  • Assisted in the planning and management of enjoyable projects, games and activities for teenagers.
  • Collaborated with team of multidisciplinary professionals to run specialised workshops for youths.
  • Helped young people overcome personal difficulties by providing helpful and supportive environments and attentively listening to concerns.
  • Planned, created and organised fun activities to improve mental health and wellbeing.
  • Worked with other organisations such as schools, community groups and the police to achieve common goals.
  • Maintained excellent relationships with children and teenagers by proactively helping them through personal difficulties.
  • Worked with anti-social and at-risk youth, providing safe space and developing relationships based on respect and trust.
  • Provided youth work support, encouraging youth to take part in new positive opportunities and experiences.
  • Conducted regular management meetings with team to provide updates and determine next steps.
  • Helped youth make informed decisions, reach their potential and successfully transition to adulthood.
  • Undertook work directly with young people in community projects, residential activities and outdoor education.
  • Supported children and young people by providing high quality, informal education for growth and development.
03/2003 to 09/2003
Red Cross Volunteer
Red cross society Osogbo , South west
  • Provided emergency services with detailed explanation of conditions following major injuries.
  • Provided first aid to adults, children and infants.
  • Treated sports participants for minor cuts, wounds and abrasions.
  • Checked and disposed of out-of-date medication and first aid supplies.
  • Reassured and calmed injured persons and family members, preventing heightened distress.
  • Responded to first aid incidents effectively while maintaining calm composure.
  • Recorded notes, observations and incidents to provide proper documentation to physicians and paramedics.
  • Used ice packs and cold compress to reduce swelling of bumps and alleviate pain.
  • Performed CPR for cardiac arrest casualties to pump heart and keep blood flowing to body.
  • Demonstrated analytical skills and good judgment to treat and prioritise urgent matters.
  • Identified injury and used splints and plaster cast to support fractured limb and immobilise bone.
  • Treated spectators for heat exhaustion and advised on hydration.
  • Placed unconscious casualty in recovery position to enable air to flow from nose and mouth to lungs, maintaining smooth airway.
  • Examined surroundings during incident to establish safety measures for bystanders and casualties, managing control of situation.
  • Measured blood pressure, heart rate and temperature to monitor vital signs and condition of casualties.
  • Massaged legs and arms to reduce pain and muscle tension, improving energy and circulation.

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Resume Overview

School Attended

  • Alison Education company / e-learning certification
  • Alison Education company
  • Alison Education company
  • University of Ilorin
  • Computer Academy
  • Osogbo grammar school

Job Titles Held:

  • Health Care Support Worker
  • Health Care assistant (trainee)
  • Business Owner
  • Sales Representative
  • NATIONAL YOUTH SERVICE CORPS MEMBER
  • Red Cross Volunteer

Degrees

  • Diploma of Higher Education
  • Certified family support worker
  • Certification on Elderly care and care for the disabled
  • Bachelor of Science
  • Basic computer skills
  • The West Africa Examination Council

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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